BUG: unable to handle kernel NULL pointer dereference at 0000000c

Bug #455594 reported by MaxSteel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When my laptop (toshiba Satellite L35, 2GB RAM, celeron processor) is running on batteries, system freezes. The worst is that system doesn't bootup until I connect power supply. If not system hungup at white Ubuntu logo level.

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC861-VD Analog [ALC861-VD Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC861-VD Analog [ALC861-VD Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mpincay 1642 F.... pulseaudio
CRDA: Error: [Errno 2] No existe el fichero ó directorio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xc0400000 irq 16'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,1179820d,00100001 HDA:11c11040,11790001,00100200'
   Controls : 18
   Simple ctrls : 11
Date: Mon Oct 19 11:42:53 2009
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=4e50df71-7dd1-4f6c-9b40-c9f826a9ced4
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: TOSHIBA Satellite L35
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=66966cc7-bd30-4924-89a3-6fdb8162e364 ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.24
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: kernel-oops ubuntu-unr
Title: BUG: unable to handle kernel NULL pointer dereference at 0000000c
Uname: Linux 2.6.31-14-generic i686
dmi.bios.date: 10/24/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V3.10
dmi.board.name: Satellite L35
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV3.10:bd10/24/2007:svnTOSHIBA:pnSatelliteL35:pvrPSL33U-00J00H:rvnTOSHIBA:rnSatelliteL35:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L35
dmi.product.version: PSL33U-00J00H
dmi.sys.vendor: TOSHIBA

Revision history for this message
MaxSteel (markcopm) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi MaxSteel,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 455594

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
tags: added: radeon
tags: added: kernel-driver-radeon
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