karmic: USB-Devices are not detected

[Manfred Bergner]

Binary package hint: yelp

After the installation of karmic koala (beta) on my LG X110 Netbook I was not able to access any USB-Devices. I made a complete update via apt-get today but this did not help. The system worked fine with 9.04. I attached the output of "lsusb", "lsusb -v" and "dmesg" to this bug report.

output of "lsb_release -rd"
Description: Ubuntu karmic (development branch)
Release: 9.10

Please contact me if you need further information or when you think that something is wrong.

ProblemType: Bug
Architecture: i386
CheckboxSubmission: 67c082c66bf619f3a1c45f4e9d8bff25
CheckboxSystem: 99b93cfc80ff6364de8de61a78e93d32
Date: Mon Oct 19 13:12:22 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/yelp
Package: yelp 2.28.0-0ubuntu2
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: yelp
Uname: Linux 2.6.31-14-generic i686

[Manfred Bergner (manfred-bergner)]

I forgot to mention that during the lsusb scan a memory stick and a dvb-t stick was attached on the computer.

[binarypill (binary-pill)]

i'm also affected with the same problem. my machine is an MSI Wind U100. first install and several succeeding usage of ubuntu karmic beta worked fine.

however, recent updates (i update daily and it was the update from around 3-4 days ago, i think) resulted in non-functioning usb ports. devices not detected: usb thumb drives, ipod shuffle, usb mouse

don't know if this is relevant but i also lost the suspend feature. if i tried to suspend the machine, the screen would blank and the wifi would disconnect. however, the machine would still be on and the screen would still be on, though blanked out.

[Manfred Bergner (manfred-bergner)]

I can confirm the loss of the suspend feature (suspend to disk and ram). It seems that the usb-subsystem is blocking the suspend procedure. dmesg output attached.

[binarypill (binary-pill)]

i've been having this problem over several reboots. however, for some reason my latest reboot gave me back usb usage AND suspend functions. i haven't rebooted ever since and have kept my machine in suspend mode whenever i am not using it. i've also been checking for updates but i think its freeze time.

[C-quel (c-quel)]

I am having the same Suspend problems mentioned above (on an Acer Aspire One 110, using Karmic UNR); but while USB devices have not been inaccessible for me, they did stop auto-mounting once I upgraded.

Downgrading to Jaunty's usbutils at least allowed me to auto-mount USB devices again, although Suspend is still a problem (and are probably related to bugs #448249 and #457936).

[Graham F (gandalfmeister)]

Yippee - other have this problem too - lets hope its fixed before the release next week! Can someone tell me how to downgrade to jaunty's usbutils please?

[C-quel (c-quel)]

Sure, but be careful as this is obviously quite "unofficial":

Download the DEB package for Jaunty's usbutils from here:

http://packages.ubuntu.com/jaunty/usbutils

...And save it to your home directory. Then open up your Terminal and force-install that package using the following command:

sudo dpkg --install --force-downgrade usbutils_0.73-8ubuntu3_i386.deb

And that should about do it, although be careful whenever you do any updates as Karmic's usbutils will want to weasel back into your system. :P

As for myself, I've successfully completed testing of Karmic UNR, and aside from this, the Suspend issue, the weird menu bugs I've reported elsewhere and the unusually slow boots, there's really no other problems. Unfortunately, the above four are definitely deal-breakers so I'll need to switch my netbook back to something more production-friendly for the time being. The strange thing is that Kubuntu Karmic is pretty rock-solid and flawless (I've been using it on my primary desktop for three weeks), so not sure why UNR is so temperamental. ;P

IMHO, anyone who's interested in using UNR for production-level netbooks are best advised to stick with the Jaunty release for a little while longer. :)

[Manfred Bergner (manfred-bergner)]

Sorry, but downgrading to usbutils_0.73 has not resolved the problem. The USB malfunction of my LG X110 netbook seems to be kernel related. Perhaps there is a different bug in the USB-utilities.

[Pierce (saleminkb)]

I also tried downgrading to the jaunty usutils_0.73 with my MSI Wind u120. It is not working for me either.

[Pierce (saleminkb)]

I seem to be having the same issues as binarypill with my msi wind u120.

[Dmitri Petros (radjahshellduck)]

Me too on a msi u100. Marked mine (453714) as a duplicate.

[#Ernesto (akeymer)]

Isn't this the same as bug #435352 ? Im on a MSI W100, clean Karmic alpha install. Since last week's update, can't see USB devices (nothing on dmesg when i plug them in), and can't suspend. There are at least 2 workarounds proposed (no true solutions yet), that make USB ports usable. One is downgrading usbutils to Jaunty. haven't tried that. The other is blacklisting the conflicting uvcvideo module ("blacklist uvcvideo" in /etc/modules) making built-in camera unusable, but restoring full USB and suspend functionality. it worked for me.
Hope they fix this issue before release.

[Mathieu Leplatre (mathieu.leplatre)]

I face this problem with Karmic Release Candidate.

Strangely, if the USB device is plugged during boot, I can see it in dmesg, lsusb and can mount it like usual.

But if I plug it once the PC has booted, I cannot see it in lsusb, nothing happens in dmesg, it is not visible palimpsest, etc.

mathieu@mathieu-desktop:~$ lspci | grep -i usb
00:1d.0 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset UHCI USB Controller #1 (rev 09)
00:1d.1 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset UHCI USB Controller #2 (rev 09)
00:1d.2 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset UHCI USB Controller #3 (rev 09)
00:1d.3 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset UHCI USB Controller #4 (rev 09)
00:1d.7 USB Controller: Intel Corporation 631xESB/632xESB/3100 Chipset EHCI USB2 Controller (rev 09)

Hope this helps.

[whitelightme (inspheration-deactivatedaccount)]

Same bug here.
Ubuntu 9.10 RC

[whitelightme (inspheration-deactivatedaccount)]

Oh, I forgot, I am on a MSI WIND U100.

[Manfred Bergner (manfred-bergner)]

#Ernesto, thanks a lot for your advise. After blacklisting "uvcvideo" in "/etc/modprobe.d/blacklist.conf" the USB-ports of my netbook have been functional again :-) Till now I have made several reboots with success. My computer is also equipped with this bison webcam (ID 5986:0203) and I can't find any incoherence between bug #435352 and my problem. I will mark this report as duplicate of 435352. Can someone increase the importance level of bug 435352 because this issue seems to affect many people!

[Graham F (gandalfmeister)]

Just tried Manfred Bergners fix on my MSI Wind - and it worked for me too. All USB functionality restored - except for the camera of course.

[Dmitri Petros (radjahshellduck)]

Yep. Ernesto and Manfred's fix is working for me on my msi u100. Many thanks to both of you.

I've never needed that webcam anyway.

It might be worth mentioning for relative newbies like myself that the process is: open terminal, "sudo gedit /etc/modprobe.d/blacklist.conf", enter password, then add "blacklist uvcvideo" to the end of the file.

[Sébastien Valette (sebastien-valette)]

Hi,

I have a similar problem with my Sony VAIO NS12M, but the proposed workaround (blacklisting uvcvideo) does not work. Should I fill a new bug report?

lsusb (with one usb key and one bluetooth dongle) :
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 05ca:18b3 Ricoh Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 002: ID 0a12:0001 Cambridge Silicon Radio, Ltd Bluetooth Dongle (HCI mode)
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 003: ID 13fe:1d00 Kingston Technology Company Inc. DataTraveler 2.0 1GB/4GB Flash Drive / Patriot Xporter 4GB Flash Drive
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

[knuutsen (peter-vornberg)]

To: Sebastian Velette
Did your Webcam work? If not; may be you can have a look at this:

https://answers.launchpad.net/ubuntu/+question/8416

[Sébastien Valette (sebastien-valette)]

knuutsen : yes, the webcam works fine, unless I blacklist the module uvcvideo.

Also, usb devices seem to get correctly mounted when they are plugged _before_ booting. But mounting does not happen when I plug the usb devices after boot.

[pt-mendes (marcio-mendes-en)]

i've tried booting with the 2.6.28-16 generic kernel and with no "blacklist uvcvideo" in /etc/modprobe.d/blacklist.conf file. i got both usb's and webcam, but no sound... hope that helps anyone with the same problem as mine....
i've upgrade from jaunty a few days ago.... i'm using a Portuguese equivalent of the msi wind u100 (i think)

PS: sorry for the bad english

[Sergio Tschá (sergio-tscha)]

I'm having the same problem with my LG x110 and my updated UNR 9.10. Suspend function and usb ports doesn' t work anymore. This is quite annoying. Hope it will be fixed soon.

[Mark Cariaga (mzc)]

As explained to me, 9.10 has undergone a major technology change. As
example is the shift from HAL to DeviceKit, which manages devices that
are install in the computer. This maybe the same reason why everything
is acting fuzzy.

On Fri, 2009-11-06 at 11:37 +0000, Sergio Tschá wrote:
> *** This bug is a duplicate of bug 435352 ***
> https://bugs.launchpad.net/bugs/435352
>
> I'm having the same problem with my LG x110 and my updated UNR 9.10.
> Suspend function and usb ports doesn' t work anymore. This is quite
> annoying. Hope it will be fixed soon.
>