[American Megatrends Inc 255/259 Series] suspend/resume and charge failure

Bug #454927 reported by skipperskip
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Medium
Unassigned

Bug Description

When plugging in/out power to my laptop, the computer goes into sleep mode, and turns the screen off. It can only be turned on by hard reset.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: svend 1744 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with VIA1612A at irq 17'
   Mixer name : 'VIA Technologies VIA1612A'
   Components : 'AC97a:56494161'
   Controls : 37
   Simple ctrls : 23
Date: Sun Oct 18 21:42:37 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=827284fe-885f-4d2e-ac17-158b8162d2fb
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: American Megatrends Inc 255/259 Series
Package: linux-image-2.6.31-14-generic 2.6.31-14.48
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=1798dd7e-c205-457d-aebe-b3e64ebde95b ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.23
RfKill:

SourcePackage: linux
Tags: resume suspend
Title: [American Megatrends Inc 255/259 Series] suspend/resume failure
Uname: Linux 2.6.31-14-generic i686
UserGroups:

dmi.bios.date: 12/02/2005
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.10
dmi.board.name: 255/259 Series
dmi.board.vendor: American Megatrends Inc
dmi.chassis.type: 10
dmi.chassis.vendor: American Megatrends Inc
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.10:bd12/02/2005:svnAmericanMegatrendsInc:pn255/259Series:pvr:rvnAmericanMegatrendsInc:rn255/259Series:rvr:cvnAmericanMegatrendsInc:ct10:cvr:
dmi.product.name: 255/259 Series
dmi.sys.vendor: American Megatrends Inc

Revision history for this message
skipperskip (svend) wrote :
Revision history for this message
skipperskip (svend) wrote :

When charging battery, the error also occours. Battery indicator says "Battery discharging" for a few seconds, and then the computer shuts down/enters sleep mode. When waking it again, harddisk spins up, but nothing happens. Hard reset until computer shuts down, and then restart is the only thing that works.

summary: - [American Megatrends Inc 255/259 Series] suspend/resume failure
+ [American Megatrends Inc 255/259 Series] suspend/resume and charge
+ failure
Revision history for this message
skipperskip (svend) wrote :

Battery is not charging though power is connected.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi skipperskip,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 454927

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
skipperskip (svend) wrote : apport-collect data

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: svend 1693 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with VIA1612A at irq 17'
   Mixer name : 'VIA Technologies VIA1612A'
   Components : 'AC97a:56494161'
   Controls : 37
   Simple ctrls : 23
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=a267ea4e-d1a6-43e1-99ae-6618febdd35f
Lsusb:
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 002: ID 0db0:697a Micro Star International Bluetooth Dongle
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: American Megatrends Inc 255/259 Series
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=9bd92684-5116-4b5c-96ba-e218e5976d1e ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=da_DK.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:1704): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1704): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:1831): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:1806): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
dmi.bios.date: 12/02/2005
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.10
dmi.board.name: 255/259 Series
dmi.board.vendor: American Megatrends Inc
dmi.chassis.type: 10
dmi.chassis.vendor: American Megatrends Inc
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.10:bd12/02/2005:svnAmericanMegatrendsInc:pn255/259Series:pvr:rvnAmericanMegatrendsInc:rn255/259Series:rvr:cvnAmericanMegatrendsInc:ct10:cvr:
dmi.product.name: 255/259 Series
dmi.sys.vendor: American Megatrends Inc

Revision history for this message
skipperskip (svend) wrote : AlsaDevices.txt
Revision history for this message
skipperskip (svend) wrote : AplayDevices.txt
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skipperskip (svend) wrote : ArecordDevices.txt
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skipperskip (svend) wrote : BootDmesg.txt
Revision history for this message
skipperskip (svend) wrote : Card0.Amixer.values.txt
Revision history for this message
skipperskip (svend) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt
Revision history for this message
skipperskip (svend) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt
Revision history for this message
skipperskip (svend) wrote : CurrentDmesg.txt
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skipperskip (svend) wrote : IwConfig.txt
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skipperskip (svend) wrote : Lspci.txt
Revision history for this message
skipperskip (svend) wrote : PciMultimedia.txt
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skipperskip (svend) wrote : ProcCpuinfo.txt
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skipperskip (svend) wrote : ProcInterrupts.txt
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skipperskip (svend) wrote : ProcModules.txt
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skipperskip (svend) wrote : UdevDb.txt
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skipperskip (svend) wrote : UdevLog.txt
Revision history for this message
skipperskip (svend) wrote : WifiSyslog.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
skipperskip (svend)
tags: removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
skipperskip (svend) wrote :
Revision history for this message
skipperskip (svend) wrote :

The error is also present in 10.04 :-(

Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Triaged → Won't Fix
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