Quanta TW8/SW8/DW8 suspend/resume failure non-free: nvidia

Bug #453852 reported by Kalumba
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Going into suspend/hibernate mode works, but getting out of it doesn't work. In case of hibernate it stays blank with the mouse courser visible but no HD activity . In case of suspend there is screen corruption.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: allan 2645 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd9200000 irq 22'
   Mixer name : 'Nvidia MCP78 HDMI'
   Components : 'HDA:10ec0268,152d0776,00100003 HDA:11c11040,11c10001,00100200 HDA:10de0006,10de0101,00100000'
   Controls : 20
   Simple ctrls : 11
Date: Sat Oct 17 18:44:27 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=ec52bf79-07a0-41ec-ae20-31d78da5b03e
InterpreterPath: /usr/bin/python2.6
MachineType: Quanta TW8/SW8/DW8
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-14-generic 2.6.31-14.47
ProcCmdLine: root=UUID=60cd7c3e-c0fe-4ef1-91de-ff9c5542b7d5 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-14.47-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-14-generic N/A
 linux-firmware 1.23
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [Quanta TW8/SW8/DW8] suspend/resume failure [non-free: nvidia]
Uname: Linux 2.6.31-14-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 01/12/2009
dmi.bios.vendor: INSYDE
dmi.bios.version: Q3C61
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: TW8/SW8/DW8
dmi.board.vendor: Quanta
dmi.board.version: TBD
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Quanta
dmi.chassis.version: US
dmi.modalias: dmi:bvnINSYDE:bvrQ3C61:bd01/12/2009:svnQuanta:pnTW8/SW8/DW8:pvr03:rvnQuanta:rnTW8/SW8/DW8:rvrTBD:cvnQuanta:ct1:cvrUS:
dmi.product.name: TW8/SW8/DW8
dmi.product.version: 03
dmi.sys.vendor: Quanta

Revision history for this message
Kalumba (kqlqep) wrote :
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Kalumba,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 453852

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Kalumba (kqlqep) wrote :

Hi Jeremy

I just tried the "apport-collect -p linux 453852" command and it works all the way up to the "Almost finished ...
To finish authorizing the application..." step and then come back to the terminal and press Enter, but it doesn't respond. CTRL+C kills it and the result is:

^CTraceback (most recent call last):
  File "/usr/bin/apport-collect", line 106, in <module>
    bug = crashdb.launchpad.bugs[int(bug_number)]
  File "/usr/lib/python2.6/dist-packages/apport/crashdb_impl/launchpad.py", line 117, in launchpad
    launchpad_instance, self.__lpcache)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/launchpad.py", line 170, in get_token_and_login
    return cls(credentials, service_root, cache, timeout, proxy_info)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/launchpad.py", line 95, in __init__
    credentials, service_root, cache, timeout, proxy_info)
  File "/usr/lib/python2.6/dist-packages/lazr/restfulclient/resource.py", line 379, in __init__
    self._wadl = self._browser.get_wadl_application(self._root_uri)
  File "/usr/lib/python2.6/dist-packages/lazr/restfulclient/_browser.py", line 222, in get_wadl_application
    url, media_type='application/vd.sun.wadl+xml')
  File "/usr/lib/python2.6/dist-packages/lazr/restfulclient/_browser.py", line 201, in _request
    str(url), method=method, body=data, headers=headers)
  File "/usr/lib/pymodules/python2.6/httplib2/__init__.py", line 1068, in request
    (response, content) = self._request(conn, authority, uri, request_uri, method, body, headers, redirections, cachekey)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/launchpad.py", line 262, in _request
    redirections, cachekey)
  File "/usr/lib/python2.6/dist-packages/lazr/restfulclient/_browser.py", line 108, in _request
    redirections, cachekey)
  File "/usr/lib/pymodules/python2.6/httplib2/__init__.py", line 872, in _request
    (response, content) = self._conn_request(conn, request_uri, method, body, headers)
  File "/usr/lib/python2.6/dist-packages/lazr/restfulclient/_browser.py", line 113, in _conn_request
    conn, request_uri, method, body, headers)
  File "/usr/lib/pymodules/python2.6/httplib2/__init__.py", line 854, in _conn_request
    content = response.read()
  File "/usr/lib/python2.6/httplib.py", line 525, in read
    s = self._safe_read(self.length)
  File "/usr/lib/python2.6/httplib.py", line 615, in _safe_read
    chunk = self.fp.read(min(amt, MAXAMOUNT))
  File "/usr/lib/python2.6/socket.py", line 353, in read
    data = self._sock.recv(left)
  File "/usr/lib/python2.6/ssl.py", line 96, in <lambda>
    self.recv = lambda buflen=1024, flags=0: SSLSocket.recv(self, buflen, flags)
  File "/usr/lib/python2.6/ssl.py", line 217, in recv
    return self.read(buflen)
  File "/usr/lib/python2.6/ssl.py", line 136, in read
    return self._sslobj.read(len)
KeyboardInterrupt

I'll try the 10.04 beta 1 later. I have changed to the 64 bit version in the mean time. Perhaps that is why the "apport-collect -p linux 453852" script fails. The 64 bit version also suffers from the exact same problem.

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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