Ubuntu
evolution package

Evolution cannot save attachments

Bug #452867 reported by Gabriele Monti on 2009-10-16

This bug report is a duplicate of: Bug #393534: gtkiconview issue, evolution chokes when attaching files sometimes. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	evolution (Ubuntu)	Invalid	Low	Ubuntu Desktop Bugs

Bug Description

Binary package hint: evolution

Since karmic I'm experiencing lots of problems when saving or opening attachments. Evolution hangs and must be killed.

Hint: on the directory where the attachment is being saved, the attachment is partially downloaded.

ProblemType: Bug
Architecture: i386
Date: Fri Oct 16 10:15:57 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evolution
Package: evolution 2.28.0-0ubuntu4
ProcEnviron:
SHELL=/bin/bash
LANG=it_IT.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.46-generic
SourcePackage: evolution
Uname: Linux 2.6.31-14-generic i686

Tags:

Revision history for this message

Gabriele Monti (psicus78) wrote on 2009-10-16:

Dependencies.txt Edit (6.2 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (61.6 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (777 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (2.8 KiB, text/plain; charset="utf-8")

Revision history for this message

Pedro Villavicencio (pedro) wrote on 2009-10-16:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.
At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

Are you using IMAP, POP, Exchange?

Changed in evolution (Ubuntu):
assignee:	nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance:	Undecided → Low
status:	New → Incomplete

Revision history for this message

Sebo (sebastian-baberowski) wrote on 2009-10-30:

strace log from just before the hang Edit (5.2 KiB, text/plain)

[description]
Evolution is hanging when saving or opening attachment and only part of attachment is saved. Sometimes after that it has to be killed together with data-server to be able to run it again.

During the hang Evolution is taking 100% of CPU.

[reproducible]
10-30%

[steps to reproduce]
1. open mail with attachment(s)
2. double click on attachment (or click save button)
3. evolution hangs

[expected]
Attachment is opened (or saved)

[environment]
karmic
evolution 2.28.1-0ubuntu1
IMAP account with quite big inbox (10k mails)

Sebo (sebastian-baberowski) on 2009-11-02

Changed in evolution (Ubuntu):
status:	Incomplete → New

Revision history for this message

Pedro Villavicencio (pedro) wrote on 2009-11-03:

Thanks for the bug report. This particular bug has already been reported into our bug tracking system, but please feel free to report any further bugs you find.