empathy does not start

[Alain Baeckeroot]

Binary package hint: empathy

xubuntu 9.10 beta, uprgraded from jaunty.

* in xfce menu if i launch empathy it is supposed to start, but no window appearrs. I need to kill -9 the process.
* from a console, i have ony 2 lines of error:
---------------------------------------------
~$ empathy

(empathy:5065): GLib-GObject-WARNING **: instance of invalid non-instantiatable type `(null)'

(empathy:5065): GLib-GObject-CRITICAL **: g_signal_connect_data: assertion `G_TYPE_CHECK_INSTANCE (instance)' failed

^C
--------------------------------------------
$ lsb_release -rd
Description: Ubuntu karmic (development branch)
Release: 9.10

$ LANG=C apt-cache policy empathy
empathy:
  Installed: 2.28.0.1-1ubuntu5
  Candidate: 2.28.0.1-1ubuntu5
  Version table:
 *** 2.28.0.1-1ubuntu5 0
        500 http://fr.archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

-------------------------------------------

ProblemType: Bug
Architecture: i386
Date: Thu Oct 15 20:55:31 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: fglrx
Package: empathy 2.28.0.1-1ubuntu5
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.47-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686
XsessionErrors:
 (orage:2910): Gtk-WARNING **: Failed to set text from markup due to error parsing markup: Erreur à la ligne 1, caractère 53 : L'élément « markup » a été fermé, mais l'élément actuellement ouvert est « b »
 (orage:2910): Gtk-WARNING **: Failed to set text from markup due to error parsing markup: Erreur à la ligne 1, caractère 53 : L'élément « markup » a été fermé, mais l'élément actuellement ouvert est « b »
 (rhythmbox:2909): Rhythmbox-WARNING **: Unable to grab media player keys: Could not get owner of name 'org.gnome.SettingsDaemon': no such name
 (rhythmbox:2909): Rhythmbox-WARNING **: Could not open device /dev/radio0
 (polkit-gnome-authentication-agent-1:3118): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

[Laurent Claessens (moky-math)]

Do you have the "indicate" applet ?
Since Karmic, Empathy has no more its own icon, but add itself to the indicator applet. This is a small envelop in the taskbar.

Maybe what you have is a duplicate of this one :
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/435329

[Sebastien Bacher (seb128)]

do you still get the issue with the current version?

[Alain Baeckeroot (alain-baeckeroot)]

thx to Laurent Claessens wrote on 2009-10-15: who described the icon in xfce taskbar :)? It should be fixed, as the name of the applet is not the same in french...

[Alain Baeckeroot (alain-baeckeroot)]

The bug showed up again since the latest update today (2009-20-10 9h55 GMT +1)

~$ dpkg -l | grep empathy|grep ^i
ii empathy 2.28.1-1ubuntu1 High-level library and user-interface for Telepathy
ii empathy-doc 2.28.1-1ubuntu1 High-level library and user-interface for Telepathy (empathy doc
ii libempathy-common 2.28.1-1ubuntu1 High-level library and user-interface for Telepathy (library com
ii libempathy-gtk-common 2.28.1-1ubuntu1 High-level library and user-interface for Telepathy (GTK common
ii libempathy-gtk28 2.28.1-1ubuntu1 High-level library and user-interface for Telepathy (GTK library
ii libempathy30 2.28.1-1ubuntu1 High-level library and user-interface for Telepathy (low-level l

(I have xfce4 mailwatch 1.1.0 xfce 4.6.1, which allowed me to launch empathy yesterday)

[Alain Baeckeroot (alain-baeckeroot)]

see also https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/435329 which seems to be related

[Omer Akram (om26er)]

any one facing this still?

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!