One Hundred Papercuts

eSATA storage devices do not automount whereas USB storage devices do.

Bug #452256 reported by Sindhudweep Sarkar on 2009-10-15

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	One Hundred Papercuts	Invalid	Undecided	Unassigned
	devicekit-disks (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Steps to reproduce:
1. Start Ubuntu
2. Log in to a gnome session.
3. Plug in and power up an external eSATA drive.
4. No automouting takes place.

Expected behavior:
External drive automounts much as a external usb drive or flash drive would.

Issues:
* Chipsets may not differentiate between eSATA and regular sata ports.
* Some chipsets may not like hotplugging.

Tags:

Revision history for this message

Vish (vish) wrote on 2009-10-15:

Thank you for bringing this bug to our attention. However, a paper cut should be a small usability issue, in the default Ubuntu 9.10 install, that affects many people and is quick and easy to fix. So this bug can't be addressed as part of this project.

-This seems like a bug [eSATA is supposed to mount but is not] rather than a design flaw.
For further information about papercuts criteria, please read https://wiki.ubuntu.com/PaperCut.

Don't worry though, this bug has been marked as "Invalid" only in the papercuts project.

affects:	ubuntu → gvfs (Ubuntu)
Changed in hundredpapercuts:
status:	New → Invalid

Revision history for this message

Eddie Toronto (eddie-indirect) wrote on 2009-10-23:

Hi,
I also experience this. My external drive is recognized by Ubuntu 9.10 when used via USB. I use the eSATA interface and it is recognized in the BIOS, but not in Ubuntu.

Revision history for this message

Eddie Toronto (eddie-indirect) wrote on 2009-10-23: apport-collect data

Architecture: amd64
DistroRelease: Ubuntu 9.10
Package: gvfs 1.4.1-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
SHELL=/bin/bash
LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message

Eddie Toronto (eddie-indirect) wrote on 2009-10-23: Dependencies.txt

Dependencies.txt Edit (3.7 KiB, text/plain)

Revision history for this message

Eddie Toronto (eddie-indirect) wrote on 2009-10-23: XsessionErrors.txt

XsessionErrors.txt Edit (684 bytes, text/plain)

tags:

added: apport-collected

Sebastien Bacher (seb128) on 2009-10-23

affects:

gvfs (Ubuntu) → devicekit-disks (Ubuntu)

Revision history for this message

Neil Burlock (malone) wrote on 2009-10-23:

I have the same problem. I did find that if I opened the Disk Utility under System->Administration then the drives that were plugged in would mount, but only the first time it was opened.

Revision history for this message

Martin Pitt (pitti) wrote on 2009-11-10:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

In Ubuntu 9.10 (Karmic) we have a new tool to debug storage related problems. Please run "ubuntu-bug", select "storage problem", and walk through the steps. This will create a new bug report, thus I close this one.