[Hewlett-Packard HP TouchSmart tx2 Notebook PC] hibernate/resume failure

[hkoba]

hibernation occured. resume failed. Sysrq-'b' boot worked for this hang.

(How can I turn on console or debug info while resuming? I am very new to Ubuntu...)

FYI: On Jaunty, this same machine successfully hibernated/resumed. (That was with nonfree fglrx).

ProblemType: KernelOops
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hkoba 2116 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd2400000 irq 16'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,103c3045,00100003 HDA:10573055,103c3045,00100700'
   Controls : 15
   Simple ctrls : 12
Date: Wed Oct 14 10:46:19 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=9efbe13c-7d8f-40b3-8bbf-5c212564d85c
InterpreterPath: /usr/bin/python2.6
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 pan0 no wireless extensions.
MachineType: Hewlett-Packard HP TouchSmart tx2 Notebook PC
Package: linux-image-2.6.31-13-generic 2.6.31-13.44 [modified: lib/modules/2.6.31-13-generic/kernel/drivers/hid/hid-ntrig.ko]
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-13-generic root=/dev/mapper/vg_hostname09-ub910root ro crashkernel=384M-2G:64M,2G-:128M quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
RelatedPackageVersions: linux-firmware 1.21
SourcePackage: linux
Tags: resume hibernate
Title: [Hewlett-Packard HP TouchSmart tx2 Notebook PC] hibernate/resume failure
Uname: Linux 2.6.31-13-generic x86_64
UserGroups:

dmi.bios.date: 05/13/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 3045
dmi.board.vendor: Quanta
dmi.board.version: 16.0B
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd05/13/2009:svnHewlett-Packard:pnHPTouchSmarttx2NotebookPC:pvrRev1:rvnQuanta:rn3045:rvr16.0B:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP TouchSmart tx2 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

[^_Pepe_^ (jose-angel-fernandez-freire)]

Hi all,

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Please, can you tell us whether this is still an issue for you? If not, please, consider update this bug as 'Fix Released', else, can you please, fill a little form, with questions contained in this wiki? https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume

It will definitely help developers to find the fix or help you to detect that you don't really have real bug. Please, pay special attention to the "Encrypted Home-Swap" issue and the flashing caps-lock.

Information below, will also help you

https://wiki.ubuntu.com/UnderstandingSuspend

I'd also encourage you to try this tests https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting to gather more information to developers

Thank you in advance.

[hkoba (buribullet)]

Hi, I have just tested Lucid Beta2 (for amd64) on my same note PC. Here is current status.

--------------------------------
(1) 'Hibernate' entry disappeared from menu.

I don't know this is intended workaround or not.

(2) Calling 'sudo pm-hibernate' doesn't correctly sleep.

When I call that, system immediately waked up.
--------------------------------

If these changes are intended workaround, I will change status of this issue to 'Fix Released'.
Can anyone tell me?

Note: On this machine, 'suspend' is not enough usable.
After wakeup from 'suspend', this machine has following problems:

(3) Internal (wired) LAN became unusable. (NetworkManager reports eth0 is up, but ping to external ip is unreachable)

(4) LCD Brightness down. (Though gnome brightness applet worked.)

[^_Pepe_^ (jose-angel-fernandez-freire)]

Hi hkoba,

Can you confirm that your system has enough swap file to hibernate. You'll need at least your RAM amount in hard disk as swap.

Thanks.

[hkoba (buribullet)]

Hi Pepe,

Thank you for your advice about swap. I examined swap and noticed it was encrypted.
After changes of fstab/crypttab, Now "Hibernate" menu entry appears!

Unfortunately, resume still failed (Hibernate itself occured).
I will attach dmesg.

Next, I will try debugging instructions and report it.
It may take a few days. Please wait.

[hkoba (buribullet)]

Few seconds after running pm-suspend, these messages appeared.
This shot is just before power down.

Now I suspect (not only resume, but also) hibernate has problem.

[hkoba (buribullet)]

To make my report accurate, today I have re-installed lucid amd64 and applyed all updates.
Now kernel is 2.6.32-22-generic.

And, hibernation still fails. Attached file is created via:

echo devices > /sys/power/pm_test
echo platform > /sys/power/disk
echo disk > /sys/power/state
dmesg > /tmp/dmesg-devices-platform.txt

[hkoba (buribullet)]

And this is lsmod output, just before hibernate test.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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