Empathy does not save a new SIP account at all

[Ernst]

Binary package hint: empathy

I have Karmic installed. I just saw in my Empathy I don't have my SIP account enabled. Thus, I installed telepathy-sofiasip and tried to add my account. If I try to add a Sip account, I can add my details and change the name of the SIP account. However, after closing the dialog I'm not logged into that account and if I go back to the accounts screen, my just created SIP account is gone. So, empathy does not save my account at all.

As my home partition is separate from my system partition, it is possible there are some settings left from earlier installs (Jaunty) - but this shouldn't matter, I think.

ProblemType: Bug
Architecture: i386
Date: Tue Oct 13 14:04:41 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: empathy 2.28.0.1-1ubuntu4
ProcEnviron:
 LANGUAGE=
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
SourcePackage: empathy
Uname: Linux 2.6.31-13-generic i686

[Sebastien Bacher (seb128)]

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

[Omer Akram (om26er)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[Omer Akram (om26er)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Philippe Le Toquin (ppmt)]

Hi

Tonight I am trying to do the same and mentioned the SIP account is not saved in the list of account

to reproduce:

create a new SIP....you will see "New SIP account" in the account list
enter your data and press connect (nothing really happens)
press close

now go back to account and you will see that the SIP account is no longer in the list

I have been doing over and over and the same always happen...the SIP is not saved

[Brian Curtis (bcurtiswx)]

Philippe: Please type 'apport-collect 450310' in your terminal so we can tell more about your current system state.

[Omer Akram (om26er)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".