Microdia PC Camera with Microphone (SN9C202 + OV9655) [0c45:6288] detected but not working

[Fabián Rodríguez]

Using the latest Karmic beta + updates, this camera is detected but not working.

Bug #87054 - [needs-packaging] Microdia SN9C201 webcam driver mentions the SN9C202 webcam driver is in mainline, but it fails with "cannot get freq at ep 0x84"

Relevant part of dmesg:

Oct 8 16:57:54 tiara kernel: [32482.167187] usb 1-8: USB disconnect, address 12
Oct 8 16:57:54 tiara kernel: [32482.167609] gspca: disconnect complete
Oct 8 16:57:54 tiara kernel: [32494.855828] usb 1-8: new high speed USB device using ehci_hcd and address 13
Oct 8 16:57:54 tiara kernel: [32495.007957] usb 1-8: configuration #1 chosen from 1 choice
Oct 8 16:57:54 tiara kernel: [32495.009516] gspca: probing 0c45:6288
Oct 8 16:57:54 tiara kernel: [32495.172246] sn9c20x: OV9655 sensor detected
Oct 8 16:57:54 tiara kernel: [32495.172475] gspca: probe ok
Oct 8 16:57:54 tiara kernel: [32495.172717] gspca: probing 0c45:6288
Oct 8 16:57:54 tiara kernel: [32495.178127] 13:2:1: cannot get freq at ep 0x84
Oct 8 16:57:54 tiara kernel: [32495.380116] 13:2:1: cannot get freq at ep 0x84

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: magicfab 2444 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0x80020000 irq 17'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,103c30bf,00100001 HDA:10573055,103c30bf,00100700'
   Controls : 23
   Simple ctrls : 13
Card1.Amixer.info:
 Card hw:1 'default'/'USB20 Camera at usb-0000:00:0b.1-8, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB0c45:6288'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 15
   Mono: Capture 0 [0%] [0.00dB] [on]
Date: Thu Oct 8 16:53:13 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=713bc0db-8b2f-4a4c-bb0e-efc37e98693d
MachineType: Hewlett-Packard HP Pavilion tx1000 Notebook PC
NonfreeKernelModules: nvidia wl
Package: linux-image-2.6.31-12-generic 2.6.31-12.41
ProcCmdLine: root=/dev/mapper/hostname-root ro vga=792 splash crashkernel=384M-2G:64M,2G-:128M
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-12.40-generic
RelatedPackageVersions: linux-firmware 1.21
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Uname: Linux 2.6.31-12-generic x86_64
WpaSupplicantLog:

dmi.bios.date: 04/18/2008
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.20
dmi.board.name: 30BF
dmi.board.vendor: Quanta
dmi.board.version: 69.2E
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.20:bd04/18/2008:svnHewlett-Packard:pnHPPaviliontx1000NotebookPC:pvrRev1:rvnQuanta:rn30BF:rvr69.2E:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion tx1000 Notebook PC
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard

[Riccardo Masala (raggioscuro)]

I have the same problem: webcam appears in lsusb but does not work

uname -a → 2.6.31-20-generic #58-Ubuntu SMP Fri Mar 12 05:23:09 UTC 2010 i686 GNU/Linux

lsusb → ID 0c45:6288 Microdia PC Camera with Microphone (SN9C202 + OV9655)

dmesg:
 | gspca: main v2.6.0 registered
 | gspca: probing 0c45:6288
 | sn9c20x: OV9655 sensor detected
 | gspca: probe ok
 | 3:2:1: cannot get freq at ep 0x84

[Riccardo Masala (raggioscuro)]

Under Lucid the webcam is somehow detected, (cheese and skype in compatibility mode) but colours are wrong: red is violet, green is yellow and blue is green (well with some approximation).

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Fabián Rodríguez (magicfab)]

Reopening, confirming this still doesn't work in Ubuntu 10.04 LTS (as indicated in comment #3).

The same camera works in 10.10.

I updated libv4l from the PPA (ppa:libv4l/ppa) and got better results (cheese shows an image, then immediately crashes) after such update.

[penalvch (penalvch)]

Fabián Rodríguez, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please do not test the kernel in the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. As well, please comment on which kernel version specifically you tested.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream', and comment as to why specifically you were unable to test it.

Please let us know your results. Thanks in advance.

[Fabián Rodríguez (magicfab)]

I can confirm this works in 12.04 LTS and my personal focus is not 10.04 LTS anymore.

Anyone interested in this bug being solved in 10.04 LTS should either request a backport (see https://wiki.ubuntu.com/UbuntuBackports) or provide the requested information here. I'll now unscribe from the bug report.

[penalvch (penalvch)]

Fabián Rodríguez, this bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.