Ubuntu
evince package

evince no longer renders PDF files

Bug #445689 reported by Graham F on 2009-10-07

This bug report is a duplicate of: Bug #444962: shared-mime-info-0.7-ubuntu1 update is broken. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	evince (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: evince

Since this evening's Karmic beta upgrade PDF files no longer open / are completely blank with no menu options. ANY pdf gives this error. Attempting to open any other file prompts for a document recovery - but that also fails and doesn't render any file either.

ProblemType: Bug
Architecture: i386
Date: Wed Oct 7 19:05:01 2009
DistroRelease: Ubuntu 9.10
Package: evince 2.28.0-0ubuntu2
ProcEnviron:
PATH=(custom, user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-12.40-generic
SourcePackage: evince
Uname: Linux 2.6.31-12-generic i686

Tags:

Revision history for this message

Graham F (gandalfmeister) wrote on 2009-10-07:

Dependencies.txt Edit (10.7 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (139.7 KiB, text/plain; charset="utf-8")
RelatedPackageVersions.txt Edit (163 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (2.3 KiB, text/plain; charset="utf-8")

Revision history for this message

John Lenz (lenz) wrote on 2009-10-07:

This happens for me as well, starting with today's version of evince in karmic. Any time I try and open a pdf file evince gives the error

File type unknown (application/octet-stream) is not supported

If I try and open a postscript (ps) file, evince gives the error

File type plain text document (text/plain) is not supported

I can confirm they are pdf files using the file command in the shell or opening them in xpdf or gs.

Revision history for this message

John Lenz (lenz) wrote on 2009-10-07:

Actually, investigating a little more it seems nautilus shows the file type of every file as plain text. Seems to be a problem with the mime type database and not a problem specificity with evince. This explains evince's error message for me.

nautilus shows plain text as the type for every single file, including pdfs, images, music files, etc. I believe it is the same problem as bug #445443

Revision history for this message

Dimitrios Symeonidis (azimout) wrote on 2009-10-07:

@John Lenz: please run "sudo update-mime-database /usr/share/mime" and tell us if this fixed the nautilus issue for you...

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John Lenz (lenz) wrote on 2009-10-08:

Yes, nautilus is now fixed. Also, evince opens pdfs again. So for me this bug is fixed.

Revision history for this message

Graham F (gandalfmeister) wrote on 2009-10-08:

Nope it does change anything! evince comes up as a completely blank window -even without a toolbar. This isn't a mime type issue - something more fundamental has broken. xpdf renders the pdf's just fine.

This is NOT a duplicate of /444962 as the mime types issue is fixed on my machine. (it was broken too - but its fixed now)