can't connect to VPN

[Alvin Thompson]

Binary package hint: network-manager

When I try to connect to my office VPN, I get an error message like, "Can't connect to VPN because the VPN service stopped unexpectedly". This connection worked fine in Jaunty and up until recently in Karmic.

Relevant syslog messages:

Oct 7 10:28:46 europa NetworkManager: <info> Starting VPN service 'org.freedesktop.NetworkManager.vpnc'...
Oct 7 10:28:46 europa NetworkManager: <info> VPN service 'org.freedesktop.NetworkManager.vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 5304
Oct 7 10:28:46 europa NetworkManager: <WARN> vpn_service_watch_cb(): VPN service 'org.freedesktop.NetworkManager.vpnc' exited with error: 1
Oct 7 10:28:46 europa NetworkManager: <info> Policy set 'Guest-CNE' (wlan0) as default for routing and DNS.
Oct 7 10:28:52 europa NetworkManager: <info> VPN service 'org.freedesktop.NetworkManager.vpnc' did not start in time, cancelling connections

ProblemType: Bug
Architecture: amd64
CRDA: Error: [Errno 2] No such file or directory
CheckboxSubmission: c2fec9292a0fc6a96471b15811ba9a27
CheckboxSystem: 090f50ffa15f2babaae2e4e2bf775960
Date: Wed Oct 7 10:55:17 2009
DistroRelease: Ubuntu 9.10
IfupdownConfig:
 auto lo
 iface lo inet loopback
IpRoute:
 10.1.24.0/23 dev wlan0 proto kernel scope link src 10.1.24.193 metric 2
 169.254.0.0/16 dev wlan0 scope link metric 1000
 default via 10.1.24.1 dev wlan0 proto static
NonfreeKernelModules: nvidia
Package: network-manager 0.8~a~git.20091005t192303.1d28ad1-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-12.39-generic
SourcePackage: network-manager
Uname: Linux 2.6.31-12-generic x86_64
WifiSyslog:
 Oct 7 10:28:46 europa NetworkManager: <info> Starting VPN service 'org.freedesktop.NetworkManager.vpnc'...
 Oct 7 10:28:46 europa NetworkManager: <info> VPN service 'org.freedesktop.NetworkManager.vpnc' started (org.freedesktop.NetworkManager.vpnc), PID 5304
 Oct 7 10:28:46 europa NetworkManager: <WARN> vpn_service_watch_cb(): VPN service 'org.freedesktop.NetworkManager.vpnc' exited with error: 1
 Oct 7 10:28:46 europa NetworkManager: <info> Policy set 'Guest-CNE' (wlan0) as default for routing and DNS.
 Oct 7 10:28:52 europa NetworkManager: <info> VPN service 'org.freedesktop.NetworkManager.vpnc' did not start in time, cancelling connections

[ALZ Flavian (flavian)]

I have the same problem under karmic 64 bits.

[Guillaume Giroux (gug-microflex)]

End of strace of the /usr/lib/network-manager-vpnc/nm-vpnc-service program spawned by NetworkManager when attempting a VPNC connection:

2490 open("/usr/lib/gconv/gconv-modules.cache", O_RDONLY <unfinished ...>
2490 <... open resumed> ) = 3
2490 fstat(3, {st_mode=S_IFREG|0644, st_size=26048, ...}) = 0
2490 mmap(NULL, 26048, PROT_READ, MAP_SHARED, 3, 0 <unfinished ...>
2490 <... mmap resumed> ) = 0x7ffeac725000
2490 close(3 <unfinished ...>
2490 <... close resumed> ) = 0
2490 futex(0x7ffeaaf09f60, FUTEX_WAKE_PRIVATE, 2147483647 <unfinished ...>
2490 <... futex resumed> ) = 0
2490 write(2, "\n(process:2490): GLib-GObject-WARNING **: specified class size for type `NMVPNCPlugin' is smaller than the parent type's `NMVPNPlugin' class size\n", 146 <unfinished ...>
2490 <... write resumed> ) = 146
2490 write(2, "\n(process:2490): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed\n", 99 <unfinished ...>
2490 <... write resumed> ) = 99
2490 write(2, "\n(process:2490): GLib-GObject-CRITICAL **: g_object_new: assertion `G_TYPE_IS_OBJECT (object_type)' failed\n", 107 <unfinished ...>
2490 <... write resumed> ) = 107
2490 exit_group(1) = ?