[ASUSTeK Computer INC. 1000HE] suspend/resume failure

[jiplen]

I'm testing 9.10 beta. The issue was as follows:

Actual behaviour:
1) suspend netbook
2) 15-20 minutes later try to resume
3) Hard drive spins up, but no activity. No other discernible activity.
4) Forced to restart

Expected behaviour:
1) suspend netbook
2) 15-20 minutes later try to resume
3) netbook resumes quickly and is ready to go.

I'd happy to collect any more information about the bug---just let me know what I need to do.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jason 1765 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7eb8000 irq 16'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1043834a,00100004'
   Controls : 12
   Simple ctrls : 7
Date: Wed Oct 7 09:21:23 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=fcb3efe0-0200-4665-849b-3c13c2c5a054
InterpreterPath: /usr/bin/python2.6
MachineType: ASUSTeK Computer INC. 1000HE
Package: linux-image-2.6.31-12-generic 2.6.31-12.39
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-12-generic root=UUID=b3cef553-87eb-4426-870a-de7176c8409d ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-12.39-generic
RelatedPackageVersions: linux-firmware 1.21
SourcePackage: linux
Tags: resume suspend ubuntu-unr
Title: [ASUSTeK Computer INC. 1000HE] suspend/resume failure
Uname: Linux 2.6.31-12-generic i686
UserGroups:

dmi.bios.date: 07/23/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1002
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1000HE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1002:bd07/23/2009:svnASUSTeKComputerINC.:pn1000HE:pvrx.x:rvnASUSTeKComputerINC.:rn1000HE:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 1000HE
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

[^_Pepe_^ (jose-angel-fernandez-freire)]

Hi all,

Please, can you tell us whether this is still an issue for you? If not, please, consider update this bug as 'Fix Released', else, can you please, fill a little form, with questions contained in this wiki? https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume

It will definitely help developers to find the fix or help you to detect that you don't really have real bug. Please, pay special attention to the "Encrypted Home-Swap" issue and the flashing caps-lock.

Information below, will also help you

https://wiki.ubuntu.com/UnderstandingSuspend

I'd also encourage you to try this tests https://wiki.ubuntu.com/KernelTeam/SuspendResumeTesting to gather more information to developers

Thank you in advance.

[jiplen (kirschenbaum-9)]

Hi,

   I actually just found the source of the bug; it was a hardware failure. So, you can go ahead and close out the bug report (I can't see a way for me to do that).

Thanks for the help,
--Jason

[^_Pepe_^ (jose-angel-fernandez-freire)]

Thanks for your comment.

Since there are some duplicates, and more reporters involved, I'd like to doble check before closing.

[Rui Araújo (rui-araujo)]

This still happens to me on a daily basis.

[^_Pepe_^ (jose-angel-fernandez-freire)]

@Rui,

Please, can you confirm that your hardware is exactly the same as the original reporter? If so, also I'd like to confirm your current Ubuntu and kernel version.

Thanks

[Rui Araújo (rui-araujo)]

I am using Ubuntu Lucid and the hardware is exactly the same.

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

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