ubiquity crashes while attempting to create user

[James Sparenberg]

Binary package hint: ubiquity

Instructions are to file a bug and not append to an existing bug. (not that launchpad will let me)

Traceback (most recent call last):
  File "/usr/lib/ubiquity/bin/ubiquity", line 457, in <module>
    main(oem_config)
  File "/usr/lib/ubiquity/bin/ubiquity", line 442, in main
    install(args[0], query=options.query)
  File "/usr/lib/ubiquity/bin/ubiquity", line 245, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde_ui.py", line 438, in run
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/kde_ui.py", line 862, in progress_loop
    (ret, realtb))
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 2323, in <module>
    install.run()
  File "/usr/share/ubiquity/install.py", line 414, in run
    self.configure_user()
  File "/usr/share/ubiquity/install.py", line 1392, in configure_user
    raise InstallStepError("UserSetupApply failed with code %d" % ret)
InstallStepError: UserSetupApply failed with code 1

[James Sparenberg (james-linuxrebel)]

Found the cause. My home directory was (and has been for years) on a partition formated reiserfs. I had to jump through a ton of hoops to avoid having to pulll off 80 some gigs of data and reformating, then putting it back on. Once it no longer saw any reiser partions ... it worked.

[Colin Watson (cjwatson)]

It doesn't look to me as though this has anything to do with reiserfs. The core problem is:

Oct 7 06:37:14 ubuntu user-setup: adduser: The UID 0 is already in use.
Oct 7 06:37:14 ubuntu ubiquity: chpasswd: (user james) pam_chauthtok() failed, error:
Oct 7 06:37:14 ubuntu ubiquity: Authentication token manipulation error
Oct 7 06:37:14 ubuntu ubiquity: chpasswd: (line 1, user james) password not changed

I'm not sure I understand what's going on here though, as it doesn't look as though you're reusing an existing filesystem for /, only /home. Could you please give a summary of your partitioning before and after this installation attempt?

[Charlie Kravetz (cjkgeek)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Monkey (monkey-libre)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

[Charlie Kravetz (cjkgeek)]

Since this is a bug in Ubiquity, we do not close it. We leave the bug in "New" status for the developer to examine and make a decision about. Thanks for helping with bugs.

[Brian Murray (brian-murray)]

Exception during installation:
Oct 7 06:28:04 ubuntu python: Traceback (most recent call last):
Oct 7 06:28:04 ubuntu python: File "/usr/share/ubiquity/install.py", line 2323, in <module>
Oct 7 06:28:04 ubuntu python: install.run()
Oct 7 06:28:04 ubuntu python: File "/usr/share/ubiquity/install.py", line 414, in run
Oct 7 06:28:04 ubuntu python: self.configure_user()
Oct 7 06:28:04 ubuntu python: File "/usr/share/ubiquity/install.py", line 1392, in configure_user
Oct 7 06:28:04 ubuntu python: raise InstallStepError("UserSetupApply failed with code %d" % ret)
Oct 7 06:28:04 ubuntu python: InstallStepError: UserSetupApply failed with code 1
Oct 7 06:28:04 ubuntu python:
Oct 7 06:28:04 ubuntu ubiquity[19302]: debconffilter_done: ubiquity.components.install (current: None)
Oct 7 06:28:04 ubuntu ubiquity[19302]: Exception in KDE frontend (invoking crash handler):
Oct 7 06:28:04 ubuntu ubiquity[19302]: Traceback (most recent call last):
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/lib/ubiquity/bin/ubiquity", line 457, in <module>
Oct 7 06:28:04 ubuntu ubiquity[19302]: main(oem_config)
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/lib/ubiquity/bin/ubiquity", line 442, in main
Oct 7 06:28:04 ubuntu ubiquity[19302]: install(args[0], query=options.query)
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/lib/ubiquity/bin/ubiquity", line 245, in install
Oct 7 06:28:04 ubuntu ubiquity[19302]: ret = wizard.run()
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/lib/ubiquity/ubiquity/frontend/kde_ui.py", line 438, in run
Oct 7 06:28:04 ubuntu ubiquity[19302]: self.progress_loop()
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/lib/ubiquity/ubiquity/frontend/kde_ui.py", line 862, in progress_loop
Oct 7 06:28:04 ubuntu ubiquity[19302]: (ret, realtb))
Oct 7 06:28:04 ubuntu ubiquity[19302]: RuntimeError: Install failed with exit code 1
Oct 7 06:28:04 ubuntu ubiquity[19302]: Traceback (most recent call last):
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/share/ubiquity/install.py", line 2323, in <module>
Oct 7 06:28:04 ubuntu ubiquity[19302]: install.run()
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/share/ubiquity/install.py", line 414, in run
Oct 7 06:28:04 ubuntu ubiquity[19302]: self.configure_user()
Oct 7 06:28:04 ubuntu ubiquity[19302]: File "/usr/share/ubiquity/install.py", line 1392, in configure_user
Oct 7 06:28:04 ubuntu ubiquity[19302]: raise InstallStepError("UserSetupApply failed with code %d" % ret)
Oct 7 06:28:04 ubuntu ubiquity[19302]: InstallStepError: UserSetupApply failed with code 1
Oct 7 06:28:04 ubuntu ubiquity[19302]:
Oct 7 06:28:04 ubuntu ubiquity[19302]:
Oct 7 06:28:04 ubuntu ubiquity[19302]:
Oct 7 06:28:19 ubuntu wpa_supplicant[1871]: CTRL-EVENT-SCAN-RESULTS
Oct 7 06:29:11 ubuntu ubiquity[872]: Ubiquity 1.99.28
Oct 7 06:29:12 ubuntu ubiquity[872]: log-output -t ubiquity umount /target/home
Oct 7 06:29:12 ubuntu ubiquity[872]: log-output -t ubiquity umount /target/boot
Oct 7 06:29:12 ubuntu ubiquity[872]: log-output -t ubiquity umount /target
Oct 7 06:29:17 ubuntu ubiquity[872]: log-output -t ubiquity laptop-...

[Karim Hosein (khosein)]

This bug may be the same as bug #779986

[Phillip Susi (psusi)]

Closince because the requested information was never supplied.