telepathy-butterfly crashed with KeyError in parse()

Bug #445074 reported by Emmanuel Milou
36
This bug affects 6 people
Affects Status Importance Assigned to Milestone
telepathy-butterfly (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: telepathy-butterfly

Package version: 0.5.0-0ubuntu3
On Karmic beta version, 32 bits.
I just launch empathy with two accounts configured (MSN and Jabber) and it crashes.

ProblemType: Crash
Architecture: i386
Date: Tue Oct 6 22:03:13 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/lib/telepathy/telepathy-butterfly
InterpreterPath: /usr/bin/python2.6
Package: telepathy-butterfly 0.5.0-0ubuntu3
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/lib/telepathy/telepathy-butterfly
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-11.38-generic
PythonArgs: ['/usr/lib/telepathy/telepathy-butterfly']
SourcePackage: telepathy-butterfly
Title: telepathy-butterfly crashed with KeyError in parse()
Uname: Linux 2.6.31-11-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
Emmanuel Milou (manumilou) wrote :
tags: removed: need-duplicate-check
visibility: private → public
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?

 This will help us to find and resolve the problem.

Changed in telepathy-butterfly (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Emmanuel Milou (manumilou) wrote :

Actually it is working fine now, I am using two accounts and I didn't experience this crash anymore.
Thank you
Manu

Revision history for this message
Sebastien Bacher (seb128) wrote :

Closing since that works now

Changed in telepathy-butterfly (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Tiede (marcarthur) wrote :

Hmmm... Seeing as this affecting me now, I don't think this should be invalid...

Problem is, all information I have on the crash is through apport, and I don't even know how to reproduce it;
It happened while I was doing something else, totally unrelated to telepathy...
It does happen from time to time though, so if I see a pattern in there, I will surely update this report.
For now, I am (tentatively) resetting the status to New.
If I don't have any further info in a week or two, I will fix my mess... :)

Changed in telepathy-butterfly (Ubuntu):
status: Invalid → New
Revision history for this message
cyrpaut (cyrpaut) wrote :

Same problem with 64bit version. apport report the crashs at least once an hour when Telepathy is launched

Revision history for this message
D'hulst Dominique (dhulst-dominique) wrote :

I just launched telepathy, with one account, and no contacts.
This bug happened the first time I used Empathy, during the configuration of my account, one hour ago.

Revision history for this message
Bilal Shahid (s9iper1) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?
are you reproduce it with butterfly Version 0.5.15-2.1build1 ?
This will help us to find and resolve the problem

Changed in telepathy-butterfly (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for telepathy-butterfly (Ubuntu) because there has been no activity for 60 days.]

Changed in telepathy-butterfly (Ubuntu):
status: Incomplete → Expired
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