Ubuntuone-client applet does not start

Bug #444764 reported by Josh Holland
28
This bug affects 6 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Invalid
High
Unassigned
ubuntuone-client (Ubuntu)
Invalid
High
Unassigned

Bug Description

Binary package hint: ubuntuone-client

Not sure if this is a duplicate of another bug, but filing it anyway.

ProblemType: Bug
Architecture: i386
Date: Tue Oct 6 19:01:02 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 0.96.0-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.38-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-11-generic i686

Revision history for this message
Josh Holland (jshholland) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Josh,

I'm assigning this one to a developer to look into further. I'm sorry you're experiencing some problems with Ubuntu One. We'll do our best to get to the bottom of the problem and get things fixed for you.

Thank you,

Joshua

Changed in ubuntuone-client (Ubuntu):
status: New → Triaged
assignee: nobody → John Lenton (chipaca)
importance: Undecided → High
tags: added: ubuntuone-karmic
Changed in ubuntuone-client:
status: New → Triaged
importance: Undecided → High
assignee: nobody → John Lenton (chipaca)
Revision history for this message
dobey (dobey) wrote :

It seems like some of the python-twisted packages on your system are not completely installed for some reason. Is this true? The resolve being imported by client.py in the syncdaemon-exceptions.log is from the same package (python-twisted-names). And the applet error looks like you are missing python-twisted-web. Can you verify that these packages are fully installed, and configured properly? It looks like there are probably some packaging issues on your system.

Changed in ubuntuone-client:
status: Triaged → Invalid
Changed in ubuntuone-client (Ubuntu):
status: Triaged → Incomplete
assignee: John Lenton (chipaca) → nobody
Changed in ubuntuone-client:
assignee: John Lenton (chipaca) → nobody
tags: removed: ubuntuone-karmic
Revision history for this message
Vish (vish) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks again!

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Invalid
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