Ubuntu
ubuntuone-client package

ubuntu-client-applet doesn't connect neither on startup or manually

Bug #444482 reported by andreluizfm on 2009-10-06

This bug report is a duplicate of: Bug #488413: NoAccessToken: SD crashes when no access token found. Edit Remove

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

Description: Ubuntu karmic (development branch)
Release: 9.10
arch: i386
ubuntuone-client:
  Installed: 0.96.0-0ubuntu1
  Candidate: 0.96.0-0ubuntu1
  Version table:
*** 0.96.0-0ubuntu1 0
        500 http://br.archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
Architecture: i386
Date: Tue Oct 6 08:25:27 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: wl
Package: ubuntuone-client 0.96.0-0ubuntu1
PackageArchitecture: all
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.38-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-11-generic i686

Tags:

Revision history for this message

andreluizfm (andreepd) wrote on 2009-10-06:

.home.andre..cache.ubuntuone.log.oauth.login.log.txt Edit (17.3 KiB, text/plain; charset="utf-8")
.home.andre..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (613 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (4.0 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (211 bytes, text/plain; charset="utf-8")
XsessionErrors.txt Edit (113.0 KiB, text/plain; charset="utf-8")

Revision history for this message

dobey (dobey) wrote on 2009-10-06:

Based on the logs, it appears your computer has not been associated with your Ubuntu One account. It looks like you've started going through the process, but haven't completed it. You'll have to click the "Add this computer" button in the web page that opens up, to associate the computer with your account.

Changed in ubuntuone-client (Ubuntu):
status:	New → Incomplete

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.