Empathy crashed after inserting smiley

[Waldir Leoncio]

Binary package hint: empathy

While on a text chat (Gtalk), I accessed Conversation > Insert Smiley, dragged my mouse over one smiley and pressed <return>. After a few seconds, all Empathy windows turned gray and then closed. An apport dialog showed up but disappeared a little later, before just when it was going to open Firefox to continue the bug reporting. This seems to be happening randomly. Sometimes I can reproduce the crash, sometimes I can't. I have no other windows open.

ProblemType: Bug
Architecture: i386
Date: Sun Oct 4 16:42:59 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Beta i386 (20090929.2)
Package: empathy 2.28.0-0ubuntu2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
SourcePackage: empathy
Uname: Linux 2.6.31-11-generic i686

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.
If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.