HP 2140: Dual Core Option in Bios is not supported by OS

Bug #441557 reported by Kenjie.-San
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Binary package hint: yelp

My HP 2140 Subnotebook has a option for Dual-Core in Bios.
When i activate it it was not possible to Install Kubuntu 9.04.
After Installation i can turn this option on, but it is not always recognised by OS or it is not booting

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: wl
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-15-generic i686

Revision history for this message
Kenjie.-San (darthkenjie) wrote :
affects: yelp (Ubuntu) → ubuntu
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Kenjie.-San (darthkenjie) wrote :

With the new release of ubuntu 9.10 netbook remix it seems to work.
After several reboot it is still supporting the "dualcore"-option

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Kenjie.-San,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 441557

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Kenjie.-San (darthkenjie) wrote :

it seems to work since 9.10.
i added "apport-collect -p linux 441557"

Revision history for this message
Kenjie.-San (darthkenjie) wrote : apport-collect data

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 1505 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe8280000 irq 21'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,103c3056,00100400'
   Controls : 10
   Simple ctrls : 6
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=5c68fd9a-0cc4-4f03-a088-a07b65991de4
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
MachineType: Hewlett-Packard HP 2140
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=fd256c84-ba79-4ac7-bf0c-41f002500870 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/18/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DGU Ver. F.04
dmi.board.name: 3056
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 20.0D
dmi.chassis.asset.tag: CNU9145DB0
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DGUVer.F.04:bd06/18/2009:svnHewlett-Packard:pnHP2140:pvrF.04:rvnHewlett-Packard:rn3056:rvrKBCVersion20.0D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 2140
dmi.product.version: F.04
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Kenjie.-San (darthkenjie) wrote : AlsaDevices.txt
Revision history for this message
Kenjie.-San (darthkenjie) wrote : BootDmesg.txt
Revision history for this message
Kenjie.-San (darthkenjie) wrote : Card0.Amixer.values.txt
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Kenjie.-San (darthkenjie) wrote : Card0.Codecs.codec.0.txt
Revision history for this message
Kenjie.-San (darthkenjie) wrote : CurrentDmesg.txt
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Kenjie.-San (darthkenjie) wrote : IwConfig.txt
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Kenjie.-San (darthkenjie) wrote : Lspci.txt
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Kenjie.-San (darthkenjie) wrote : Lsusb.txt
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Kenjie.-San (darthkenjie) wrote : PciMultimedia.txt
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Kenjie.-San (darthkenjie) wrote : ProcCpuinfo.txt
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Kenjie.-San (darthkenjie) wrote : ProcInterrupts.txt
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Kenjie.-San (darthkenjie) wrote : ProcModules.txt
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Kenjie.-San (darthkenjie) wrote : UdevDb.txt
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Kenjie.-San (darthkenjie) wrote : UdevLog.txt
Revision history for this message
Kenjie.-San (darthkenjie) wrote : WifiSyslog.txt
Revision history for this message
Kenjie.-San (darthkenjie) wrote : XsessionErrors.txt
Changed in linux (Ubuntu):
status: Incomplete → New
tags: added: apport-collected
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
tags: added: b73a1py79
Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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