Front Audio Jacks Not Working

[Miguel A. Alvarado V.]

Description: Ubuntu karmic (development branch)
Release: 9.10
alsa-base:
  Installed: 1.0.20+dfsg-1ubuntu4

What is expected?

I should plug in my headset (microphone included) and be able to hear and talk through any software, or at least restart such software if it does not automagically detect and adjust immediately so it may use the new configuration.

What happened instead?

The front jacks do not seem to be working. They did in ubuntu 9.04 (and only the ubuntu flavour, they did not in kubuntu 9.04) but not there's no output.

Microphone works with configuration!

* The microphone is still configured in the same manner. I open `alsamixer`.
* In the [Playback] View which opens by default I adjust certain settings to:
   "Digital Input Source" (NOT "Digital Input Source 1") TO "Analog I".
   "Front Mic Jack Mode" TO "Mic In"
* In the [Capture] View:
   "Front Mic Mixer" is ENABLED and volume adjusted (Maxed out for testing)
   "Capture" is ENABLED and volume adjusted (Maxed out for testing)

Any other option is discardable in the front microphone jack configuration.

This makes the microphone work when it is plugged in the front jack. I have not tested the back panel.

Headphone

I have not been able to configure the headphones yet, I'm not an alsa or pulse-audio expert ;[

LSPCI important output:

00:1b.0 Audio device: Intel Corporation 82801JI (ICH10 Family) HD Audio Controller

Notes:

No alsa global configuration was tampered with. Only alsamixer for microphone configuration.

ProblemType: Bug
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: exodus 1440 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xd3220000 irq 22'
   Mixer name : 'IDT 92HD73E1X5'
   Components : 'HDA:111d7676,80865002,00100202'
   Controls : 47
   Simple ctrls : 29
CheckboxCommand: alsa_record_playback
CheckboxTest: alsa_record_playback_alternates
Date: Sat Oct 3 11:23:19 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: alsa-base 1.0.20+dfsg-1ubuntu4
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-11.38-generic
SourcePackage: alsa-driver
Tags: checkbox-bug
Uname: Linux 2.6.31-11-generic i686

[Brad Figg (brad-figg)]

Hi Miguel,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 441502

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Brad Figg (brad-figg)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[tsganesha (tsganesha)]

Hi,
Settings of my system is sent to you i believe. Am not sure if this original bug settings match with mine.
But issue is same. not able to hear any sound.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[bhikkhu subhuti (bksubhuti)]

I did not load the upstream yet.. but I installed the latest bios and it did not seem to work. I also tried a program called hdajackretask. This did not work according to the youtube.com video I watched to make the microphone work.
So I am left with a problem. It should mute the speakers and internal mic and allow me to use plugged in headset. The internal mic is still active and the plugged in mic (of the headset) does not work.

[bhikkhu subhuti (bksubhuti)]

I loaded the 4.9 upstream and 1.15 BIOS from ACER. Bug still exists.. Please let me know what to do next. My internal microphone has static and I want to use a headset and then eventually a plug splitter of microphone and headphone.
The headphones work.
The microphone does not work
Both work fine in windows (sorry).
I have pauvolume control and it does not list a secondary input device.
I tried hdajackretask and it also did not seem to work.

According to what I know.. The internal microphone should be muted and the external should work..
That happens to the headphones and speakers respectively when you plug it in.

Please advise. Maybe you can help me figure out the "advanced settings" for hdajackretask and then it can go into the builds for the next rc.

[bhikkhu subhuti (bksubhuti)]

My computer has a realtek ALC255 according to hdaJackRetask but lscipi command shows only Intel. The windows version has realtek drivers. I am not sure if that is the problem. I have seemed to have read that there are sub sound systems and sometimes it does not choose them.