[TOSHIBA Satellite L100-173] suspend/resume failure

[Vasily]

Toshiba Satellite L100-173 fails to resume after a suspend, and it never did work in any version of Ubuntu I tried, starting with 7.10. Resuming after hibernate seems to work in karmic.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gigla 1458 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 80 with Cx20468-31 at 0xc0004800, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 80 at 0xc0004c00, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 16000Hz
Date: Sat Oct 3 13:29:24 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=35fafad1-8b8a-4af5-90fc-955f3031e287
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 046d:c518 Logitech, Inc. MX610 Laser Cordless Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 002: ID 062a:0102 Creative Labs
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: TOSHIBA Satellite L100
Package: linux-image-2.6.31-11-generic 2.6.31-11.36
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-11-generic root=UUID=e8eeb798-0d35-4b93-b6f2-10fe0de01ec0 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-11-generic N/A
 linux-firmware 1.19
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [TOSHIBA Satellite L100] suspend/resume failure
Uname: Linux 2.6.31-11-generic i686
UserGroups:

dmi.bios.date: 01/11/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V3.20
dmi.board.name: Satellite L100
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV3.20:bd01/11/2007:svnTOSHIBA:pnSatelliteL100:pvrPSLA3E-02S01CRU:rvnTOSHIBA:rnSatelliteL100:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L100
dmi.product.version: PSLA3E-02S01CRU
dmi.sys.vendor: TOSHIBA
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gigla 1139 F.... pulseaudio
CRDA: Error: [Errno 2] Нет такого файла или каталога
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 80 with Cx20468-31 at 0xc0004800, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 80 at 0xc0004c00, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=35fafad1-8b8a-4af5-90fc-955f3031e287
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
Lsusb:
 Bus 003 Device 002: ID 046d:c518 Logitech, Inc. MX610 Laser Cordless Mouse
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 062a:0102 Creative Labs
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite L100
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-21-generic root=UUID=46d6c016-b890-42c5-8ad4-901af512c250 ro quiet splash
ProcEnviron:
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic 2.6.32.11+drm33.2
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-21-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 01/11/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V3.20
dmi.board.name: Satellite L100
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV3.20:bd01/11/2007:svnTOSHIBA:pnSatelliteL100:pvrPSLA3E-02S01CRU:rvnTOSHIBA:rnSatelliteL100:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L100
dmi.product.version: PSLA3E-02S01CRU
dmi.sys.vendor: TOSHIBA

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gigla 1363 F.... pulseaudio
CRDA: Error: [Errno 2] Нет такого файла или каталога
Card0.Amixer.info:
 Card hw:0 'IXP'/'ATI IXP rev 80 with Cx20468-31 at 0xc0004800, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97a:43585430'
   Controls : 23
   Simple ctrls : 16
Card1.Amixer.info:
 Card hw:1 'Modem'/'ATI IXP Modem rev 80 at 0xc0004c00, irq 17'
   Mixer name : 'Conexant Cx20468-31'
   Components : 'AC97m:43585430'
   Controls : 2
   Simple ctrls : 2
Card1.Codecs.codec97.0.mc97.0.0:
 0-0/0: Conexant Cx20468-31

 Extended modem ID: codec=0 LIN1
 Modem status : GPIO
 Line1 rate : 48000Hz
DistroRelease: Ubuntu 10.10
HibernationDevice: RESUME=UUID=35fafad1-8b8a-4af5-90fc-955f3031e287
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Lsusb:
 Bus 003 Device 002: ID 062a:0102 Creative Labs Wireless Keyboard/Mouse Combo [MK1152WC]
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 002: ID 046d:c518 Logitech, Inc. MX610 Laser Cordless Mouse
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA Satellite L100
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-17-generic root=UUID=1f376818-23c9-47bb-83fb-f78085068bd2 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=ru_RU.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-17.23-generic 2.6.35.2
Regression: No
RelatedPackageVersions: linux-firmware 1.38
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: maverick suspend resume needs-upstream-testing
Uname: Linux 2.6.35-17-generic i686
UserGroups: adm admin cdrom dialout lp lpadmin plugdev sambashare
dmi.bios.date: 01/11/2007
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V3.20
dmi.board.name: Satellite L100
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV3.20:bd01/11/2007:svnTOSHIBA:pnSatelliteL100:pvrPSLA3E-02S01CRU:rvnTOSHIBA:rnSatelliteL100:rvrNotApplicable:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L100
dmi.product.version: PSLA3E-02S01CRU
dmi.sys.vendor: TOSHIBA

[Jeremy Foshee (jeremyfoshee)]

Vasily,
     It seems we are missing some items. Would you mind running apport-collect -p linux <bug number> substituting the tag for this bug number.

Thanks in advance,

-JFo

[Vasily (vasily-aa)]

I ran apport-collect, but it did nothing:

$ apport-collect -p linux 441220
Logging into Launchpad... You have to allow "Change anything" privileges.
Downloading bug information...
Bug title: [TOSHIBA Satellite L100-173] suspend/resume failure
Collecting apport information for source package linux...
No additional information collected.

[Jeremy Foshee (jeremyfoshee)]

You are correct, as I just found out myself. Would you mind attaching /var/log/pm-suspend.log?

Thanks,

-JFo

[Vasily (vasily-aa)]

Is this bug somehow still incomplete?

[Jeremy Foshee (jeremyfoshee)]

Vasily,
      It is not, it simply needs to be set to 'triaged'. However, I do not have the permissions needed to do so.

-JFo

[Jeremy Foshee (jeremyfoshee)]

Hi Vasily,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 441220

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Vasily (vasily-aa)]

I've tested it with both Ubuntu 10.04 beta1 and mainline kernel 2.6.34-999.

With the mainline kernel it doesn't even enter suspend, it just shows black screen with a blinking cursor and stops responding.

With Ubuntu 10.04 beta1 it works as with Ubuntu 9.10: it enters suspend, but fails to resume.

Unfortunately I wasn't able to do apport-collect because I have some weird issues with my graphics card in 10.04: it stops working at random (of course I'm going to report a bug).

[Vasily (vasily-aa)]

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[Vasily (vasily-aa)]

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[Vasily (vasily-aa)]

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[Vasily (vasily-aa)]

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[^_Pepe_^ (jose-angel-fernandez-freire)]

Hi all,

Please can you update this bug report with latest karmic kernel results?

You can get latests 10.04 LTS version from www.ubuntu.com/getubuntu or simply update your system.

Thanks in advance.

[Vasily (vasily-aa)]

Hello ^_Pepe_^, do you mean latest lucid kernel results?

[^_Pepe_^ (jose-angel-fernandez-freire)]

Hi Vasily,

Thanks for your interest.

Yes, definitely we need latests kernel results to triage the bug.

Please, don't forget to attach your /var/log/pm-suspend.log

Thanks in advance

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Vasily (vasily-aa)]

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[Vasily (vasily-aa)]

Updated the bug with the latest Maverick results.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.