Happens at random times. Not able to reproduce. Seems like most crashes occur after heavy network load, after running XP in VirtualBox or after hibernation. BUG: unable to handle kernel NULL pointer dereference at 0000000000000008

Bug #440291 reported by Jake Marsh
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

2.6.31-11-generic #36-Ubuntu SMP Fri Sep 25 06:37:23 UTC 2009 x86_64 GNU/Linux
Description: Ubuntu karmic (development branch)
Release: 9.10

Dell Inspiron 1720, 2.2GHz T7500, 4GB RAM, 512k NVidia, 320mbx2

ProblemType: KernelOops
Annotation: Your system might become unstable now and might need to be restarted.
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jake 2079 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebfc000 irq 21'
   Mixer name : 'SigmaTel STAC9205'
   Components : 'HDA:838476a0,102801f2,00100204 HDA:14f12c06,14f1000f,00100000'
   Controls : 24
   Simple ctrls : 15
Date: Thu Oct 1 17:41:24 2009
DistroRelease: Ubuntu 9.10
Failure: oops
HibernationDevice: RESUME=UUID=f5018c90-7462-4a96-a5d8-f4f446e890fc
MachineType: Dell Inc. Inspiron 1720
NonfreeKernelModules: wl nvidia
Package: linux-image-2.6.31-11-generic 2.6.31-11.36
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-11-generic root=UUID=278a9612-1120-4d04-a976-f4cbf7ac5ce8 ro quiet splash clocksource=acpi_pm
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-11-generic N/A
 linux-firmware 1.19
RfKill:

SourcePackage: linux
Tags: kernel-oops
Title: BUG: unable to handle kernel NULL pointer dereference at 0000000000000008
Uname: Linux 2.6.31-11-generic x86_64
dmi.bios.date: 07/11/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0UK435
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/11/2008:svnDellInc.:pnInspiron1720:pvr:rvnDellInc.:rn0UK435:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Inspiron 1720
dmi.sys.vendor: Dell Inc.

Revision history for this message
Jake Marsh (jake-marsh) wrote :
Philip Muškovac (yofel)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Jake,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 440291

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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