Remote Help Assistant

No request from assisted PC

Bug #440044 reported by salvatorelionetti
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Remote Help Assistant
New
Undecided
Unassigned

Bug Description

Hi,

After installing http://launchpad.net/remote-help-assistant/trunk/0.1.1/+download/remote-help-assistant_0.1.1-1_all.deb, i do

- Share access to this PC (default)
- Forward
- Enter the ip of control PC
- Forward

From this point on no i only see 4/7 'Waiting please', no network activity toward control PC

This is my conditions:
- assisted PC: the PC that will share desktop (who need help)
- control PC: the PC that will control the remote desktop (who give assistance)
- assisted PC is behind an ADSL nat so does not access directly on Internet
- control PC can is exposed on Internet directly
- From assisted PC i can ping without any problem the control PC

Many thanks for yours attention

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