Ubuntu
hal-cups-utils package

HP printers are disabled for some reason

Bug #439652 reported by Alex_xxx
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
hal-cups-utils (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Binary package hint: hal-cups-utils

I have "HP Deskjet 5900 series" and "HEWLETT-PACKARD DESKJET 970C" connected to the box. Both of them are added to cups, but the both are disabled:

$ cups-printers
Found printer "Brother_MFC_9840CDW", "(null)"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
        Option "printer-info"="Brother MFC-9840CDW"
        Option "printer-is-accepting-jobs"="1"
        Option "printer-is-shared"="0"
        Option "printer-location"="Location Unknown"
        Option "printer-make-and-model"="Brother MFC-9840CDW CUPS on 10.0.1.194"
        Option "printer-state"="3"
        Option "printer-state-change-time"="1254344834"
        Option "printer-state-reasons"="none"
        Option "printer-type"="18919518"
Found printer "CUPS-PDF", "(null)"
        Option "media"="A4"
        Option "finishings"="3"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
        Option "job-sheets"="none,none"
        Option "printer-info"="Virtual PDF Printer"
        Option "printer-is-accepting-jobs"="1"
        Option "printer-is-shared"="1"
        Option "printer-location"="Local Printer"
        Option "printer-make-and-model"="Generic CUPS-PDF Printer"
        Option "printer-state"="3"
        Option "printer-state-change-time"="1251885588"
        Option "printer-state-reasons"="none"
        Option "printer-type"="61516"
Found printer "Deskjet-5900-series", "(null)"
        Option "media"="A4"
        Option "sides"="one-sided"
        Option "finishings"="3"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
        Option "job-sheets"="none,none"
        Option "printer-info"="HP Deskjet 5900 series"
        Option "printer-is-accepting-jobs"="0"
        Option "printer-is-shared"="1"
        Option "printer-location"="host"
        Option "printer-make-and-model"="HP Deskjet 5900 series Foomatic/hpijs, hpijs 2.8.6b"
        Option "printer-state"="5"
        Option "printer-state-change-time"="1254344820"
        Option "printer-state-reasons"="paused"
        Option "printer-type"="528412"
Found printer "DESKJET-970C", "(null)"
        Option "media"="A4"
        Option "sides"="one-sided"
        Option "finishings"="3"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
        Option "job-sheets"="none,none"
        Option "printer-info"="HEWLETT-PACKARD DESKJET 970C"
        Option "printer-is-accepting-jobs"="0"
        Option "printer-is-shared"="1"
        Option "printer-location"="host"
        Option "printer-make-and-model"="HP Deskjet 970c Foomatic/hpijs, hpijs 2.8.6b"
        Option "printer-state"="5"
        Option "printer-state-change-time"="1254344820"
        Option "printer-state-reasons"="paused"
        Option "printer-type"="528412"

Brother printer was added fine, but HP are disabled for some reason. Their entries in HAL:

udi = '/org/freedesktop/Hal/devices/usb_device_3f0_1004_MX98I1C05VJT_if0'
  info.addons = {'hal_lpadmin --add'} (string list)
  info.callouts.remove = {'hal_lpadmin --remove'} (string list)
  info.capabilities = {'scanner'} (string list)
  info.interfaces = {'org.freedesktop.Hal.Device.Printer'} (string list)
  info.linux.driver = 'usblp' (string)
  info.parent = '/org/freedesktop/Hal/devices/usb_device_3f0_1004_MX98I1C05VJT' (string)
  info.product = 'USB Printer Interface' (string)
  info.subsystem = 'usb' (string)
  info.udi = '/org/freedesktop/Hal/devices/usb_device_3f0_1004_MX98I1C05VJT_if0' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'usb' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:10.2/usb4/4-1/4-1:1.0' (string)
  org.freedesktop.Hal.Device.Printer.method_argnames = {'make model'} (string list)
  org.freedesktop.Hal.Device.Printer.method_execpaths = {'hal_lpadmin --configure'} (string list)
  org.freedesktop.Hal.Device.Printer.method_names = {'Configure'} (string list)
  org.freedesktop.Hal.Device.Printer.method_signatures = {'ss'} (string list)
  printer.commandset = {'MLC', 'PCL', 'PML'} (string list)
  printer.description = 'Hewlett-Packard DeskJet 970C' (string)
  printer.product = 'DESKJET 970C' (string)
  printer.serial = 'MX98I1C05VJT' (string)
  printer.vendor = 'HEWLETT-PACKARD' (string)
  usb.bus_number = 4 (0x4) (int)
  usb.can_wake_up = false (bool)
  usb.configuration_value = 1 (0x1) (int)
  usb.device_class = 0 (0x0) (int)
  usb.device_protocol = 0 (0x0) (int)
  usb.device_revision_bcd = 256 (0x100) (int)
  usb.device_subclass = 0 (0x0) (int)
  usb.interface.class = 7 (0x7) (int)
  usb.interface.number = 0 (0x0) (int)
  usb.interface.protocol = 2 (0x2) (int)
  usb.interface.subclass = 1 (0x1) (int)
  usb.is_self_powered = true (bool)
  usb.linux.device_number = 2 (0x2) (int)
  usb.linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:10.2/usb4/4-1/4-1:1.0' (string)
  usb.max_power = 2 (0x2) (int)
  usb.num_configurations = 1 (0x1) (int)
  usb.num_interfaces = 1 (0x1) (int)
  usb.num_ports = 0 (0x0) (int)
  usb.product = 'DeskJet 970c/970cse' (string)
  usb.product_id = 4100 (0x1004) (int)
  usb.serial = 'MX98I1C05VJT' (string)
  usb.speed = 12.0 (12) (double)
  usb.vendor = 'Hewlett-Packard' (string)
  usb.vendor_id = 1008 (0x3f0) (int)
  usb.version = 1.0 (1) (double)

udi = '/org/freedesktop/Hal/devices/usb_device_3f0_1004_MX98I1C05VJT_if0_printer_MX98I1C05VJT'
  info.capabilities = {'printer'} (string list)
  info.category = 'printer' (string)
  info.parent = '/org/freedesktop/Hal/devices/usb_device_3f0_1004_MX98I1C05VJT_if0' (string)
  info.product = 'DESKJET 970C' (string)
  info.subsystem = 'usb' (string)
  info.udi = '/org/freedesktop/Hal/devices/usb_device_3f0_1004_MX98I1C05VJT_if0_printer_MX98I1C05VJT' (string)
  info.vendor = 'HEWLETT-PACKARD' (string)
  linux.device_file = '/dev/usb/lp1' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'usb' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:10.2/usb4/4-1/4-1:1.0/usb/lp1' (string)
  printer.commandset = {'MLC', 'PCL', 'PML'} (string list)
  printer.description = 'Hewlett-Packard DeskJet 970C' (string)
  printer.device = '/dev/usb/lp1' (string)
  printer.originating_device = '/org/freedesktop/Hal/devices/usb_device_3f0_1004_MX98I1C05VJT_if0' (string)
  printer.product = 'DESKJET 970C' (string)
  printer.serial = 'MX98I1C05VJT' (string)
  printer.vendor = 'HEWLETT-PACKARD' (string)

udi = '/org/freedesktop/Hal/devices/usb_device_3f0_8704_CN55M1T087047H_if0'
  info.addons = {'hal_lpadmin --add'} (string list)
  info.callouts.remove = {'hal_lpadmin --remove'} (string list)
  info.capabilities = {'scanner'} (string list)
  info.interfaces = {'org.freedesktop.Hal.Device.Printer'} (string list)
  info.linux.driver = 'usblp' (string)
  info.parent = '/org/freedesktop/Hal/devices/usb_device_3f0_8704_CN55M1T087047H' (string)
  info.product = 'USB Printer Interface' (string)
  info.subsystem = 'usb' (string)
  info.udi = '/org/freedesktop/Hal/devices/usb_device_3f0_8704_CN55M1T087047H_if0' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'usb' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:10.1/usb3/3-2/3-2:1.0' (string)
  org.freedesktop.Hal.Device.Printer.method_argnames = {'make model'} (string list)
  org.freedesktop.Hal.Device.Printer.method_execpaths = {'hal_lpadmin --configure'} (string list)
  org.freedesktop.Hal.Device.Printer.method_names = {'Configure'} (string list)
  org.freedesktop.Hal.Device.Printer.method_signatures = {'ss'} (string list)
  printer.commandset = {'MLC', 'PCL', 'PML', 'DW-PCL', 'DESKJET', 'DYN'} (string list)
  printer.description = '5940' (string)
  printer.product = 'Deskjet 5900 series' (string)
  printer.serial = 'CN55M1T087047H' (string)
  printer.vendor = 'HP' (string)
  usb.bus_number = 3 (0x3) (int)
  usb.can_wake_up = false (bool)
  usb.configuration_value = 1 (0x1) (int)
  usb.device_class = 0 (0x0) (int)
  usb.device_protocol = 0 (0x0) (int)
  usb.device_revision_bcd = 256 (0x100) (int)
  usb.device_subclass = 0 (0x0) (int)
  usb.interface.class = 7 (0x7) (int)
  usb.interface.number = 0 (0x0) (int)
  usb.interface.protocol = 2 (0x2) (int)
  usb.interface.subclass = 1 (0x1) (int)
  usb.is_self_powered = true (bool)
  usb.linux.device_number = 2 (0x2) (int)
  usb.linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:10.1/usb3/3-2/3-2:1.0' (string)
  usb.max_power = 2 (0x2) (int)
  usb.num_configurations = 1 (0x1) (int)
  usb.num_interfaces = 2 (0x2) (int)
  usb.num_ports = 0 (0x0) (int)
  usb.product = 'DeskJet 5940' (string)
  usb.product_id = 34564 (0x8704) (int)
  usb.serial = 'CN55M1T087047H' (string)
  usb.speed = 12.0 (12) (double)
  usb.vendor = 'Hewlett-Packard' (string)
  usb.vendor_id = 1008 (0x3f0) (int)
  usb.version = 2.0 (2) (double)

udi = '/org/freedesktop/Hal/devices/usb_device_3f0_8704_CN55M1T087047H_if0_printer_CN55M1T087047H'
  info.capabilities = {'printer'} (string list)
  info.category = 'printer' (string)
  info.parent = '/org/freedesktop/Hal/devices/usb_device_3f0_8704_CN55M1T087047H_if0' (string)
  info.product = 'Deskjet 5900 series' (string)
  info.subsystem = 'usb' (string)
  info.udi = '/org/freedesktop/Hal/devices/usb_device_3f0_8704_CN55M1T087047H_if0_printer_CN55M1T087047H' (string)
  info.vendor = 'HP' (string)
  linux.device_file = '/dev/usb/lp0' (string)
  linux.hotplug_type = 2 (0x2) (int)
  linux.subsystem = 'usb' (string)
  linux.sysfs_path = '/sys/devices/pci0000:00/0000:00:10.1/usb3/3-2/3-2:1.0/usb/lp0' (string)
  printer.commandset = {'MLC', 'PCL', 'PML', 'DW-PCL', 'DESKJET', 'DYN'} (string list)
  printer.description = '5940' (string)
  printer.device = '/dev/usb/lp0' (string)
  printer.originating_device = '/org/freedesktop/Hal/devices/usb_device_3f0_8704_CN55M1T087047H_if0' (string)
  printer.product = 'Deskjet 5900 series' (string)
  printer.serial = 'CN55M1T087047H' (string)
  printer.vendor = 'HP' (string)

Revision history for this message
Alex_xxx (alex-x1980) wrote :

/var/log/debug:

Oct 1 17:11:59 localhost hal_lpadmin: Running hal_lpadmin
Oct 1 17:11:59 localhost hal_lpadmin: Running hal_lpadmin
Oct 1 17:12:00 localhost hal_lpadmin: hal_lpadmin triggered by low-level USB device
Oct 1 17:12:00 localhost hal_lpadmin: hal_lpadmin triggered by low-level USB device
Oct 1 17:12:00 localhost hal_lpadmin: Getting device ID from the usblp HAL entry ...
Oct 1 17:12:00 localhost hal_lpadmin: Getting device ID from the usblp HAL entry ...
Oct 1 17:12:01 localhost hal_lpadmin: Device ID for /dev/usb/lp0: MFG:HP;MDL:Deskjet 5900 series;DES:5940;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;
Oct 1 17:12:01 localhost hal_lpadmin: Device ID for /dev/usb/lp1: MFG:HEWLETT-PACKARD;MDL:DESKJET 970C;DES:Hewlett-Packard DeskJet 970C;CMD:MLC,PCL,PML;
Oct 1 17:12:01 localhost hal_lpadmin: Written device ID into HAL database entry: MFG:HEWLETT-PACKARD;MDL:DESKJET 970C;DES:Hewlett-Packard DeskJet 970C;CMD:MLC,PCL,PML;
Oct 1 17:12:01 localhost hal_lpadmin: Written device ID into HAL database entry: MFG:HP;MDL:Deskjet 5900 series;DES:5940;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;
Oct 1 17:12:01 localhost hal_lpadmin: add
Oct 1 17:12:01 localhost hal_lpadmin: Printer reported by HAL: HEWLETT-PACKARD DESKJET 970C MX98I1C05VJT
Oct 1 17:12:01 localhost hal_lpadmin: Found configured printer: DESKJET-970C; URI: hp:/usb/DeskJet_970C?serial=MX98I1C05VJT
Oct 1 17:12:01 localhost hal_lpadmin: Not adding printer: DESKJET-970C already exists
Oct 1 17:12:01 localhost hal_lpadmin: add
Oct 1 17:12:01 localhost hal_lpadmin: Printer reported by HAL: HP Deskjet 5900 series CN55M1T087047H
Oct 1 17:12:01 localhost hal_lpadmin: Found configured printer: Deskjet-5900-series; URI: hp:/usb/Deskjet_5900_series?serial=CN55M1T087047H
Oct 1 17:12:01 localhost hal_lpadmin: Not adding printer: Deskjet-5900-series already exists

Any ideas?

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

What version of Ubuntu are you using?

What is the output of

lpstat -p

From where did you get the cups-printers utility?

Changed in hal-cups-utils (Ubuntu):
status: New → Incomplete
Revision history for this message
Alex_xxx (alex-x1980) wrote :

>What version of Ubuntu are you using?

It's Debian Lenny with hal-cups-utils taken from Ubuntu Jaunty (0.6.19+git20090217-0ubuntu7)

> lpstat -p

Don't have access to that PC, will do it later

> From where did you get the cups-printers utility?

My own utility written with the help of libcups. It simply gets all CUPS printers and prints its options.

Revision history for this message
Alex_xxx (alex-x1980) wrote :
Download full text (4.5 KiB)

$ lpstat -p
printer Brother_MFC_9840CDW is idle. enabled since Mon 12 Oct 2009 07:47:12 AM EDT
printer CUPS-PDF is idle. enabled since Wed 02 Sep 2009 05:59:48 AM EDT
printer Deskjet-5900-series disabled since Thu 08 Oct 2009 08:03:28 PM EDT -
        reason unknown
printer DESKJET-970C disabled since Mon 12 Oct 2009 08:01:00 AM EDT -
        reason unknown
printer DESKJET-970C2 disabled since Mon 12 Oct 2009 08:01:11 AM EDT -
        reason unknown

As you see, there is also another HP printer - 970C2, which is also disabled. cups-printers' output:

$ cups-printers
Found printer "Brother_MFC_9840CDW", "(null)"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
        Option "printer-info"="Brother MFC-9840CDW"
        Option "printer-is-accepting-jobs"="1"
        Option "printer-is-shared"="0"
        Option "printer-location"="Location Unknown"
        Option "printer-make-and-model"="Brother MFC-9840CDW CUPS on 10.0.1.194"
        Option "printer-state"="3"
        Option "printer-state-change-time"="1255348032"
        Option "printer-state-reasons"="none"
        Option "printer-type"="18919518"
Found printer "CUPS-PDF", "(null)"
        Option "media"="A4"
        Option "finishings"="3"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
        Option "job-sheets"="none,none"
        Option "printer-info"="Virtual PDF Printer"
        Option "printer-is-accepting-jobs"="1"
        Option "printer-is-shared"="1"
        Option "printer-location"="Local Printer"
        Option "printer-make-and-model"="Generic CUPS-PDF Printer"
        Option "printer-state"="3"
        Option "printer-state-change-time"="1251885588"
        Option "printer-state-reasons"="none"
        Option "printer-type"="61516"
Found printer "Deskjet-5900-series", "(null)"
        Option "media"="A4"
        Option "sides"="one-sided"
        Option "finishings"="3"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
        Option "job-sheets"="none,none"
        Option "printer-info"="HP Deskjet 5900 series"
        Option "printer-is-accepting-jobs"="0"
        Option "printer-is-shared"="1"
        Option "printer-location"="xpack"
        Option "printer-make-and-model"="HP Deskjet 5900 series Foomatic/hpijs, hpijs 2.8.6b"
        Option "printer-state"="5"
        Option "printer-state-change-time"="1255046608"
        Option "printer-state-reasons"="paused"
        Option "printer-type"="528412"
Found printer "DESKJET-970C", "(null)"
        Option "media"="A4"
        Option "sides"="one-sided"
        Option "finishings"="3"
        Option "copies"="1"
        Option "job-hold-until"="no-hold"
        Option "job-priority"="50"
        Option "number-up"="1"
        Option "auth-info-required"="none"
    ...

Read more...

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Alex_xxx, note that hal-cups-utils is not maintained any more as HAL itself got discontinued. Do not use it. The replacement is system-config-printer-udev, which automatically sets up, disables, and enables USB print queues directly using udev. Please remove hal-cups-utils and install system-config-printer-udev on your Debian system. Enable all disabled queues with cupsenable or with system-config-printer. Note also that queues which got auto-disabled when turning off the printer have the state reason "Unplugged or turned off" and not "Unknown" or "Paused".

Changed in hal-cups-utils (Ubuntu):
status: Incomplete → Won't Fix
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