ubuntu one client crashed when clicking the button in nautilus and shortly afterwards in status line

[Ulrich Albert]

I played around a little bit with the u1sync. I was wondering why some files had the upload/download markers and others not despite the applet saying all data is up to date. Therefore I toggeld "verbinden"/"trennen" (online/offline? connect/disconnect?) in nautilus and in the applet. While the button in nautilus greyed out, i got impatient and clicked on the applet icon. Then apport reported the said crash.

ProblemType: Bug
.home.ulrich..cache.ubuntuone.log.syncdaemon.exceptions.log:

Architecture: amd64
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
Package: ubuntuone-client 0.95.1+r222-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-15-generic x86_64
UnreportableReason: Das Paket stammt nicht von Ubuntu.

[Joshua Hoover (joshuahoover)]

Hi Ulrich,

Thank you for taking the time to file this bug report and I'm sorry Ubuntu One isn't working properly for you. I'm going to assign this to one of our developers to dig into a bit more. If they have more questions, they'll follow up in the comments here.

Thank you,

Joshua

[Joshua Hoover (joshuahoover)]

Lucio,

dobey took a look at the log files here and pointed out that the issue appears to be here:

2009-09-28 18:02:56,902 - ubuntuone.SyncDaemon.DBus - DEBUG - connect requetsed
2009-09-28 18:04:37,299 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_CONNECT, args:(<oauth.oauth.OAuthToken object at 0x219cb90>,), kw:{}

Notice the time between those? dobey can't say what is causing that long delay between the request and response but says that's the issue.

Can you or someone else take a look into this?

Thanks,

Joshua