[Compaq Evo N1015v] Karmic suspend/resume failure

[Matej Kenda]

I tested how suspend/resume works on Karmic and it failed.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: A5451 [ALI 5451], device 0: ALI 5451 [ALI 5451]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matej 1759 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'A5451'/'ALI 5451 at 0x8400, irq 5'
   Mixer name : 'Analog Devices AD1886A'
   Components : 'AC97a:41445363'
   Controls : 38
   Simple ctrls : 24
Date: Sat Sep 26 18:30:55 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=1acb9326-c302-4009-a940-8d92412448c2
InterpreterPath: /usr/bin/python2.6
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc.
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Compaq Presario
Package: linux-image-2.6.31-11-generic 2.6.31-11.36
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V 32-bit PC Card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-11-generic root=UUID=737a8285-476e-4d78-9849-96d939d64b95 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
RelatedPackageVersions: linux-firmware 1.19
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
Tags: resume suspend
Title: [Compaq Presario] suspend/resume failure
Uname: Linux 2.6.31-11-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 11/25/2003
dmi.bios.vendor: Phoenix
dmi.bios.version: 0F0B
dmi.board.name: 07D4h
dmi.board.vendor: Compaq
dmi.board.version: KBC Revision: 1328
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvr0F0B:bd11/25/2003:svnCompaq:pnPresario:pvr0100:rvnCompaq:rn07D4h:rvrKBCRevision1328:cvnCompaq:ct10:cvrN/A:
dmi.product.name: Presario
dmi.product.version: 0100
dmi.sys.vendor: Compaq
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: A5451 [ALI 5451], device 0: ALI 5451 [ALI 5451]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matej 1506 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'A5451'/'ALI 5451 at 0x8400, irq 5'
   Mixer name : 'Analog Devices AD1886A'
   Components : 'AC97a:41445363'
   Controls : 38
   Simple ctrls : 24
CheckboxSubmission: fd17ddbce499316ea5512e53f255b019
CheckboxSystem: 79d4f9e1ffc31ae443cb2de53cd33e42
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=1acb9326-c302-4009-a940-8d92412448c2
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Compaq Presario
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V 32-bit PC Card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=737a8285-476e-4d78-9849-96d939d64b95 ro quiet lapic splash
ProcEnviron:
 LANG=sl_SI.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid suspend resume needs-upstream-testing
Uname: Linux 2.6.32-19-generic i686
UserGroups: adm admin audio cdrom dialout dip fax floppy fuse lpadmin netdev plugdev powerdev scanner tape video www-data
WpaSupplicantLog:

dmi.bios.date: 11/25/2003
dmi.bios.vendor: Phoenix
dmi.bios.version: 0F0B
dmi.board.name: 07D4h
dmi.board.vendor: Compaq
dmi.board.version: KBC Revision: 1328
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvr0F0B:bd11/25/2003:svnCompaq:pnPresario:pvr0100:rvnCompaq:rn07D4h:rvrKBCRevision1328:cvnCompaq:ct10:cvrN/A:
dmi.product.name: Presario
dmi.product.version: 0100
dmi.sys.vendor: Compaq

[Matej Kenda (matejken)]

$ uname -a
Linux knd 2.6.31-11-generic #36-Ubuntu SMP Fri Sep 25 06:37:51 UTC 2009 i686 GNU/Linux

$ cat /proc/version_signature
Ubuntu 2.6.31-11.36-generic

[Matej Kenda (matejken)]

The situation is the same using the kernel 2.6.31-11-generic.

The kernel reports an ACPI warning. Can it be related to this issue?

Oct 10 09:35:52 knd kernel: [ 0.004540] ------------[ cut here ]------------
Oct 10 09:35:52 knd kernel: [ 0.004562] WARNING: at /build/buildd/linux-2.6.31/arch/x86/kernel/apic/apic.c:247 native_apic_write_dummy+0x33/0x40()
Oct 10 09:35:52 knd kernel: [ 0.004567] Hardware name: Presario
Oct 10 09:35:52 knd kernel: [ 0.004570] Modules linked in:
Oct 10 09:35:52 knd kernel: [ 0.004578] Pid: 0, comm: swapper Not tainted 2.6.31-11-generic #38-Ubuntu
Oct 10 09:35:52 knd kernel: [ 0.004582] Call Trace:
Oct 10 09:35:52 knd kernel: [ 0.004599] [<c014080d>] warn_slowpath_common+0x6d/0xa0
Oct 10 09:35:52 knd kernel: [ 0.004605] [<c011a123>] ? native_apic_write_dummy+0x33/0x40
Oct 10 09:35:52 knd kernel: [ 0.004610] [<c011a123>] ? native_apic_write_dummy+0x33/0x40
Oct 10 09:35:52 knd kernel: [ 0.004616] [<c0140855>] warn_slowpath_null+0x15/0x20
Oct 10 09:35:52 knd kernel: [ 0.004621] [<c011a123>] native_apic_write_dummy+0x33/0x40
Oct 10 09:35:52 knd kernel: [ 0.004631] [<c010d9ac>] perf_counters_lapic_init+0x2c/0x30
Oct 10 09:35:52 knd kernel: [ 0.004644] [<c078ca8c>] init_hw_perf_counters+0x159/0x21c
Oct 10 09:35:52 knd kernel: [ 0.004650] [<c078c6d3>] identify_boot_cpu+0x21/0x23
Oct 10 09:35:52 knd kernel: [ 0.004655] [<c078c855>] check_bugs+0xb/0xe9
Oct 10 09:35:52 knd kernel: [ 0.004660] [<c07858c3>] start_kernel+0x2dc/0x2ec
Oct 10 09:35:52 knd kernel: [ 0.004664] [<c0785406>] ? unknown_bootoption+0x0/0x1ab
Oct 10 09:35:52 knd kernel: [ 0.004669] [<c078507c>] __init_begin+0x7c/0x83
Oct 10 09:35:52 knd kernel: [ 0.004686] ---[ end trace a7919e7f17c0a725 ]---

I reported that in a separate bug 447852.

[Matej Kenda (matejken)]

The situation did not improve with kernel version Ubuntu 2.6.31-13.44-generic.

I am willing to debug/investigate this further. I need some guidance.

[Matej Kenda (matejken)]

I followed the instructions from https://wiki.ubuntu.com/DebuggingKernelSuspend.

Excerpt from dmesg indicates that the problem might be in the tty:

[ 1.107357] PM: Resume from disk failed.
[ 1.107396] registered taskstats version 1
[ 1.107574] Magic number: 13:138:344
[ 1.107634] tty tty61: hash matches
[ 1.107796] rtc_cmos 00:02: setting system clock to 2009-10-11 19:20:45 UTC (1255288845)

[Matej Kenda (matejken)]

I wanted to update the description above but I always get "Entity-body was not a well-formed JSON document."

The text that I wanted to add:

Resume doesn't happen: screen is blank and it seems that the CPU is busy, because the fan runs full speed and blows out very warm air.

Forcing power off by holding the power button doesn't help. I have to detach the power cord and pull out the battery for a while to be able to start the computer again.

[Matej Kenda (matejken)]

Recompiled kernel with option "CONFIG_ACPI_DEBUG=y" gives the following dmesg at boot.

[Matej Kenda (matejken)]

Failure was triggered again with the modified kernel. I will use apport-collect to attach new data to this bug.

[Matej Kenda (matejken)]

Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: A5451 [ALI 5451], device 0: ALI 5451 [ALI 5451]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: matej 4410 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'A5451'/'ALI 5451 at 0x8400, irq 5'
   Mixer name : 'Analog Devices AD1886A'
   Components : 'AC97a:41445363'
   Controls : 38
   Simple ctrls : 24
CheckboxSubmission: fd17ddbce499316ea5512e53f255b019
CheckboxSystem: 79d4f9e1ffc31ae443cb2de53cd33e42
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=1acb9326-c302-4009-a940-8d92412448c2
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
Lsusb:
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Compaq Presario
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-13-generic root=UUID=737a8285-476e-4d78-9849-96d939d64b95 ro crashkernel=384M-2G:64M,2G-:128M quiet splash lapic
ProcEnviron:
 PATH=(custom, no user)
 LANG=sl_SI.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-13.44-generic
RelatedPackageVersions: linux-firmware 1.21
RfKill:

Uname: Linux 2.6.31-13-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 11/25/2003
dmi.bios.vendor: Phoenix
dmi.bios.version: 0F0B
dmi.board.name: 07D4h
dmi.board.vendor: Compaq
dmi.board.version: KBC Revision: 1328
dmi.chassis.type: 10
dmi.chassis.vendor: Compaq
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenix:bvr0F0B:bd11/25/2003:svnCompaq:pnPresario:pvr0100:rvnCompaq:rn07D4h:rvrKBCRevision1328:cvnCompaq:ct10:cvrN/A:
dmi.product.name: Presario
dmi.product.version: 0100
dmi.sys.vendor: Compaq

[Matej Kenda (matejken)]

PM trace (sync; echo 1 > /sys/power/pm_trace; pm-suspend) gave the following result:

[ 1.119856] PM: Resume from disk failed.
[ 1.119883] registered taskstats version 1
[ 1.120071] Magic number: 13:966:695
[ 1.120189] pci 0000:00:00.0: hash matches

I assume that it useless although the computer was rebooted in much less than 3 minutes.

I don't know how to proceed.

[Matej Kenda (matejken)]

I tried the situation with suspend/resume with updated kernel. Unfortunately the situation is the same.

$ cat /proc/version_signature
Ubuntu 2.6.31-14.48-generic

[OS/2-User (fzf7a2c02)]

I use the sibling model Presario 906US http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00256213&printable=yes&encodeUrl=true&
with which I have very similar issues, when it comes to power saving modes.

As with the 2 previous distribution versions, Suspend and Hibernate don't work at all here in a usable way :-(

Suspend seems to become engaged (mostly ends with flashing power LED) but trying to resume, the notebook mostly seems to wake up OK, but never actually enables the graphics output again. The LCD screen and/or an external CRT always remain dark/powered off, requiring a reboot in order to break it lose.

Trying to use Hibernate, the HDD is showing activity for quite some time, just as expected, then the system shuts off, but at the next start-up, just an ordinary reboot happens, rather then using the RAM data from the previous session, which should have been stored onto the HDD.

Since I'm still a very beginner with *nix (I come from OS/2), you need to let me know, how I can produce additional information, if desired.

 ~ $ lspci
00:00.0 Host bridge: ATI Technologies Inc AGP Bridge [IGP 320M] (rev 13)
00:01.0 PCI bridge: ATI Technologies Inc PCI Bridge [IGP 320M] (rev 01)
00:02.0 USB Controller: ALi Corporation USB 1.1 Controller (rev 03)
00:07.0 ISA bridge: ALi Corporation M1533/M1535/M1543 PCI to ISA Bridge [Aladdin IV/V/V+]
00:08.0 Multimedia audio controller: ALi Corporation M5451 PCI AC-Link Controller Audio Device (rev 02)
00:0a.0 CardBus bridge: Texas Instruments PCI1410 PC card Cardbus Controller (rev 02)
00:0b.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL-8139/8139C/8139C+ (rev 20)
00:0c.0 Communication controller: Conexant Systems, Inc. HSF 56k HSFi Modem (rev 01)
00:0f.0 USB Controller: ALi Corporation USB 1.1 Controller (rev 03)
00:10.0 IDE interface: ALi Corporation M5229 IDE (rev c4)
00:11.0 Bridge: ALi Corporation M7101 Power Management Controller [PMU]
01:05.0 VGA compatible controller: ATI Technologies Inc Radeon Mobility U1

~ $ inxi -c 0 -S
System: Host Presario906US Kernel 2.6.31-14-generic i686 (32 bit) Distro Linux Mint 8 Helena - Main Edition

PS: Even though I'm now using Mint, the described behavior is the same with Ubuntu 9.04 and 9.10.

[Jeremy Foshee (jeremyfoshee)]

Hi Matej,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 437323

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Matej Kenda (matejken)]

The affected computer was upgraded to Lucid in the meantime, The problem remains.

I have just tested it with the script suspend_test --full. I think that the behaviour is even worse than it was.

[Matej Kenda (matejken)]

apport information

[Matej Kenda (matejken)]

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[Matej Kenda (matejken)]

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[Matej Kenda (matejken)]

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[Matej Kenda (matejken)]

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[Matej Kenda (matejken)]

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[OS/2-User (fzf7a2c02)]

On my Cpq Presario 906US things with Lucid also are pretty much unchanged in respect to hybernate/suspend.
The first still locks up the system for good, while the latter shuts down as expected with a lot of HDD activity, but at next restart there is only a normal boot-up, but not a proceding from the prvious state, supposedly gotten stored on disk.

Additionally, Lucid now introduced a new bug, by no longer supporting my Ralink RT2780 based 802.11n USB WiFi adapter - and I'm not talking about the still faulty, infamous loading of the RT2800usb driver in addition to the correct RT2870sta one, which was first introduced with Karmic - preventing any online activity (like bug reports) for me with Lucid.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.