package linux-image-2.6.31-11-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Alvin Thompson]

upgrading packages via update-manager

ProblemType: Package
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alvin 6179 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf4500000 irq 21'
   Mixer name : 'Nvidia ID 5'
   Components : 'HDA:14f15051,107b0698,00100000 HDA:14f12c06,10250093,00100000 HDA:10de0005,10de0101,00100000'
   Controls : 14
   Simple ctrls : 7
Date: Fri Sep 25 20:42:38 2009
DistroRelease: Ubuntu 9.10
ErrorMessage: subprocess new pre-installation script returned error exit status 128
MachineType: Gateway P-7805u
Package: linux-image-2.6.31-11-generic (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-10-generic root=UUID=d49dcbcc-ab51-4ad8-bf15-8470756981ce ro quiet splash
ProcVersionSignature: Ubuntu 2.6.31-10.35-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-10-generic N/A
 linux-firmware 1.19
SourcePackage: linux
Title: package linux-image-2.6.31-11-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
Uname: Linux 2.6.31-10-generic x86_64
dmi.bios.date: 09/17/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 9C.11.00
dmi.board.vendor: Gateway
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Gateway
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr9C.11.00:bd09/17/2008:svnGateway:pnP-7805u:pvrGatewayMG1:rvnGateway:rn:rvrNotApplicable:cvnGateway:ct10:cvrN/A:
dmi.product.name: P-7805u
dmi.product.version: Gateway MG1
dmi.sys.vendor: Gateway

[Leann Ogasawara (leannogasawara)]

Hi Alvin,

Can you comment if this is still an issue for you. Unfortunately your DpkgTerminalLog doesn't contain much additional information

[Alvin Thompson (alvint-deactivatedaccount)]

I think this occurred right after I did a clean install of a daily build (first update). It hasn't happened since.