Touchpad not detected

Bug #43641 reported by Joan Carles
24
This bug affects 3 people
Affects Status Importance Assigned to Milestone
xorg-driver-synaptics (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Binary package hint: xorg-driver-synaptics

In previous versions it works fine, but in Dapper the touchpad is not detected. The mouse pointer in the middle of the keyboard works or any else USB mouse if plugged.

Regards,

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Joan Carles (jcnunez) wrote :

The computer is a HP Omnibook 900 B Laptop

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InsClusoe (insclusoe) wrote :

The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Hardy Heron. It would help us greatly if you could test with it so we can work on getting it fixed in the actively developed release. You can find out more about the development release at [WWW] http://www.ubuntu.com/testing/

And if still does not work, please provide information requested on https://wiki.ubuntu.com/DebuggingTouchpadDetection

Changed in xorg-driver-synaptics:
status: New → Incomplete
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Tom McCullough (thomas-mccullough) wrote :

I have an acer aspire 7720 with 8.04 running and up to date. I cannot get the synaptics driver to load. the xorg.0.log indicates that no touchpad is recognized and loads the default ps-mouse driver.

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Tom McCullough (thomas-mccullough) wrote :

uname-a file from acer aspire 7720

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Tom McCullough (thomas-mccullough) wrote :

lspci-vvnn from acer aspire 7720

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Tom McCullough (thomas-mccullough) wrote :

The touchpad works and the left/right buttons work. It has a four-way scroll button in the middle and up is like left click and down is like right click. I haven't figured out left scroll yet (some sort of paste) and right scroll doesn't seem to do anything.

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Tom McCullough (thomas-mccullough) wrote :
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Tom McCullough (thomas-mccullough) wrote :

If any more info is needed let me know.

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Nadim D Ghaznavi (nghaznavi) wrote :

My new System76 Serval laptop doesn't detect the touch pad. Instead it thinks it is a "ImPS/2 Logitech Wheel Mouse" (from /proc/bus/input/devices).

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Nadim D Ghaznavi (nghaznavi) wrote :
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Nadim D Ghaznavi (nghaznavi) wrote :
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Nadim D Ghaznavi (nghaznavi) wrote :
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Daniel T Chen (crimsun) wrote :

Can this symptom be reproduced in 9.04 alpha 3 (vm or desktop/live cd is sufficient)?

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Nadim D Ghaznavi (nghaznavi) wrote : Re: [Bug 43641] Re: Touchpad not detected

I would expect this to be a hardware specific problem i.e. particular to my
(and some other people's) laptop. I don't know about liveCD or a
VMWare/VirtualBox slice as a way to reproduce things. I would be a bit
surprised if either one had the problem, but I've been wrong before!

Don't hesitate to ask for any info around my laptop if that would be helpful
e.g. /proc filesystem info, software versions etc. I'm happy to do what
little I can to help.

   Cheers,
        -Nadim

On Sun, Jan 18, 2009 at 8:18 PM, Daniel T Chen <email address hidden> wrote:

> Can this symptom be reproduced in 9.04 alpha 3 (vm or desktop/live cd is
> sufficient)?
>
> --
> Touchpad not detected
> https://bugs.launchpad.net/bugs/43641
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "xorg-driver-synaptics" source package in Ubuntu: Incomplete
>
> Bug description:
> Binary package hint: xorg-driver-synaptics
>
> In previous versions it works fine, but in Dapper the touchpad is not
> detected. The mouse pointer in the middle of the keyboard works or any else
> USB mouse if plugged.
>
> Regards,
>

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Kerin (cernunnos) wrote :

This problem is also affecting me on a Dell Mini 10 (1010) with an Elantech touchpad. It also identifies as a "ImPS/2 Logitech Wheel Mouse."

I am running Ubuntu 9.10 (Karmic.)

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Kerin (cernunnos) wrote :
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DaejuanJacobs (daejuan) wrote :

I have a Gateway MP6954 using Ubuntu 10.4, I upgraded from 9.04, 9.10 than 10.4. The touchpad stopped working in 9.10, but my USB mouse worked, but after upgrading to 10.4 both the touchpad and USB Mouse no longer works. It looks like the keyboard doesn't work either

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Matt Skelton (mattskelton) wrote :

New Install of 10.04 to Acer Aspire 4810TZ has disabled my touchpad and button entirely. USB mouse works. 9.10 worked and Windows Vista and 7 work.

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m willingham (broadmind1) wrote :

I never know from one session to the next whether I have an input device: both the keyboard and the touchpad are often not working (Asus eee pc 1000 trying gamely to run 9.04 netbook remix) I'm writing you now because , inexplicably, both are working.
If I boot into generic while alternately pressing the Pause/Break and PrtSc/SysRq keys, thus extending the length of the boot, this will usually ensure that the keyboard will respond well enough to allow me to tab into Recovery Mode, and occasionally will allow the keyboard to work with a simple Resume Normal Reboot. When I am allowed to tab, 4 times out of 5 running any option (Fix Broken Packages, say) ensures that I will have the use of the keyboard throughout the session. Nothing seems to ensure the use of the touchpad--today's gooddd fortune might be due to having updated the grub at root (sudo su...then update-grub...reboot) I've updated the grub menu before; we'll see how long this lasts.
xorg.conf is just a dummy file; all the drivers seem to be associated with a generic configuration file. I can't invoke gsynaptic even though I add a file that was supposed to supply SHMconfig=on (as per some online advice)
Seriously, keeping this thing running is becoming something between Voodoo and deep tissue massage...nothing's rational!
I'll take any and all help I can get, even supercilious insult would be welcome.
<email address hidden>

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Kallista Rockne-Semkow (arankairon) wrote :

after reading this (i upgraded to 9.10 and for some odd reason i had a moment of intuition that said i shouldn't but did anyway) looks like i'm stuck with a usb mouse, and won't be getting ubuntu 10 until all of this is fixed. also, my computer is running slower, it's an old gateway laptop. I'm thinking of switching back to windows XP and just keeping my internets to a bare minimum so i don't contract any computer ebola (which was, in the first place, why i liked ubuntu to begin with) I could always reinstall the basic ubuntu 9.04... guess that might be what i'll do...

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Kallista Rockne-Semkow (arankairon) wrote :

also, evidently my music player on ubuntu 9.10 does NOT play audio...

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rusivi2 (rusivi2-deactivatedaccount) wrote :

Thank you for reporting this bug.

Does this occur in Lucid?

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Launchpad Janitor (janitor) wrote :

[Expired for xorg-driver-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-driver-synaptics (Ubuntu):
status: Incomplete → Expired
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