Ubuntu
update-manager package

update-manager crashed with DBusException in call_blocking()

Bug #435838 reported by Albert on 2009-09-24

This bug report is a duplicate of: Bug #445303: policykit-1 password dialog sometimes hangs. Edit Remove

252

This bug affects 58 people

Affects		Status	Importance	Assigned to	Milestone
	update-manager (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: update-manager

I want to update and update-manager crashed

ProblemType: Crash
Architecture: amd64
Date: Thu Sep 24 14:53:45 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/update-manager
InterpreterPath: /usr/bin/python2.6
Package: update-manager 1:0.125.2
PackageArchitecture: all
ProcCmdline: /usr/bin/python2.6 /usr/bin/update-manager
ProcEnviron:
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-10.35-generic
PythonArgs: ['/usr/bin/update-manager']
SourcePackage: update-manager
Title: update-manager crashed with DBusException in call_blocking()
Uname: Linux 2.6.31-10-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Tags:

Revision history for this message

Albert (albertgheorghe) wrote on 2009-09-24:

Dependencies.txt Edit (4.5 KiB, text/plain; charset="utf-8")
ProcMaps.txt Edit (50.3 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (778 bytes, text/plain; charset="utf-8")
Traceback.txt Edit (1.2 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2009-09-24

tags:

removed: need-duplicate-check

Brian Murray (brian-murray) on 2009-09-28

visibility:

private → public

Revision history for this message

GuyR (guy-rouger) wrote on 2009-10-03:

Occurs when I press the "check" button

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John B. (jbuncher) wrote on 2009-10-06:

Encountered this on 10-05 while trying to update karmic beta.

Revision history for this message

Alberto Aresca (alberto-aresca) wrote on 2009-10-06:

It happened when it was going to ask my pwd to perform the an update

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Eddie Toronto (eddie-indirect) wrote on 2009-10-06: apport-collect data

Architecture: amd64
DistroRelease: Ubuntu 9.10
Package: update-manager 1:0.125.6
PackageArchitecture: all
ProcEnviron:
SHELL=/bin/bash
LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
Uname: Linux 2.6.28-11-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin mythtv plugdev sambashare

Revision history for this message

Eddie Toronto (eddie-indirect) wrote on 2009-10-06: Dependencies.txt

Dependencies.txt Edit (4.6 KiB, text/plain)

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Eddie Toronto (eddie-indirect) wrote on 2009-10-06: XsessionErrors.txt

XsessionErrors.txt Edit (792 bytes, text/plain)

tags:

added: apport-collected

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Eddie Toronto (eddie-indirect) wrote on 2009-10-06:

Hi,
I just updated from mythbuntu 9.04 to ubuntu 9.10 beta.

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Michael Doube (michael-doube) wrote on 2009-10-06:

My problem went away after I removed a bunch of my user's stuff from /tmp, as I was havign a whole lot of profile-related issues with opening the xterm, firefox and update manager.

]$ rm -R /tmp/*

(other users' stuff is not touched...)

Revision history for this message

Eddie Toronto (eddie-indirect) wrote on 2009-10-07:

#10

I was able to remove the files in the /tmp directory, but this did not solve the issue. Each time, I try to update with update manager, I'm prompted to provide a password. Then a new window pops up requesting to either "authenticate" or "cancel" the update. These buttons are unresponsive and ?cause? the crash.

Revision history for this message

Michael Vogt (mvo) wrote on 2009-10-08:

#11

Thanks for your bugreport.

This seems to be the same issue as bug #445303 - there are screenshots in this report, can you please check if the symptoms are the same?

Revision history for this message

Eddie Toronto (eddie-indirect) wrote on 2009-10-08:

#12

The symptoms are the same. I will follow the noted bug.

Thanks!

Revision history for this message

Geoff Zeiss (gzeiss) wrote on 2009-10-12:

#13

I can no longer update with update manager. I'm prompted to authenticate twice, in the first dialog box there is a field to provide a password. Then a second window pops up requesting to either authenticate or cancel, but providing no field to enter a pwd. Neither of the buttons is responsive and the only way get beyond this dialog box is to hit X, which results in a crash.