Logitech Quickcam Fusion doesn't work out-of-the-box

[Alexander Kallenbach]

When I plug in my webcam, a Logitech Quickcam Fusion (lsusb = ID 046d:08c1 Logitech, Inc. QuickCam Fusion) it won't work. I get this information when I type dmesg:

[ 6273.908011] usb 1-7: new high speed USB device using ehci_hcd and address 6
[ 6274.218226] usb 1-7: configuration #1 chosen from 1 choice
[ 6274.317454] Linux video capture interface: v2.00
[ 6275.324086] 6:3:3: cannot set freq 16000 to ep 0x86
[ 6277.324289] usbcore: registered new interface driver snd-usb-audio
[ 6277.324699] uvcvideo: Found UVC 1.00 device <unnamed> (046d:08c1)
[ 6277.360822] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
[ 6277.370023] uvcvideo: Failed to query (129) UVC probe control : -32 (exp. 26).
[ 6277.370027] uvcvideo: Failed to initialize the device (-5).
[ 6277.370091] usbcore: registered new interface driver uvcvideo
[ 6277.370095] USB Video Class driver (v0.1.0)
[ 6278.392118] 6:3:3: cannot set freq 16000 to ep 0x86
[ 6278.402877] 6:3:3: cannot set freq 16000 to ep 0x86

But I've found a workaround in the Gentoo Forum:
http://bugs.gentoo.org/259834

If I plug in the webcam and type in "rmmod uvcvideo" and then "modprobe uvcvideo" the webcam gets recognized and works!!!

ProblemType: Bug
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: alex 2955 F.... pulseaudio
 /dev/snd/controlC0: alex 2955 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xefff4000 irq 23'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,1043829f,00100002'
   Controls : 35
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'U0x46d0x8c1'/'USB Device 0x46d:0x8c1 at usb-0000:00:04.1-7, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:08c1'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined
   Capture channels: Mono
   Limits: Capture 0 - 3072
   Mono: Capture 0 [0%] [18.00dB] [on]
Date: Tue Sep 22 16:25:53 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=f56f119d-f3ac-4809-aaca-994089bb758a
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux-image-2.6.31-10-generic 2.6.31-10.34
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-10-generic root=UUID=2b8662c4-a153-4b83-b732-17f4bd99e945 ro quiet splash
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-10.34-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-10-generic N/A
 linux-firmware 1.19
RfKill:

SourcePackage: linux
Uname: Linux 2.6.31-10-generic x86_64
dmi.bios.date: 10/16/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS IPN73-BA ACPI BIOS Revision 0105 Targa
dmi.board.name: IPN73-BA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSIPN73-BAACPIBIOSRevision0105Targa:bd10/16/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnIPN73-BA:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Alpha amd64 (20100405)
Package: linux (not installed)
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: No
Reproducible: No
Tags: lucid
Uname: Linux 2.6.32-19-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: alex 2013 F.... pulseaudio
 /dev/snd/controlC0: alex 2013 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xefff4000 irq 23'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,1043829f,00100002'
   Controls : 35
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'U0x46d0x8c1'/'USB Device 0x46d:0x8c1 at usb-0000:00:04.1-8, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:08c1'
   Controls : 2
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3072
   Mono: Capture 0 [0%] [18.00dB] [on]
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=f56f119d-f3ac-4809-aaca-994089bb758a
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-19-generic root=UUID=2b8662c4-a153-4b83-b732-17f4bd99e945 ro quiet splash
ProcEnviron:
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-19.28-generic 2.6.32.10+drm33.1
Regression: No
RelatedPackageVersions: linux-firmware 1.33
Reproducible: Yes
RfKill:

Tags: lucid needs-upstream-testing
Uname: Linux 2.6.32-19-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 10/16/2008
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: ASUS IPN73-BA ACPI BIOS Revision 0105 Targa
dmi.board.name: IPN73-BA
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSIPN73-BAACPIBIOSRevision0105Targa:bd10/16/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnIPN73-BA:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Jeremy Foshee (jeremyfoshee)]

Hi Alex,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 434676

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Alexander Kallenbach (kallenbachalex)]

Booted Lucid Lynx, plugged in the webcam and it worked! Just great! Do you still need kernel-logs?

[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Alexander Kallenbach (kallenbachalex)]

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[Frantique (undernetangel)]

I have upgraded from Karmic to Lucid, but the cam still shows this error:

[ 3370.862176] Linux video capture interface: v2.00
[ 3370.884971] uvcvideo: Found UVC 1.00 device <unnamed> (046d:08c1)
[ 3371.884608] uvcvideo: UVC non compliance - GET_DEF(PROBE) not supported. Enabling workaround.
[ 3372.884293] uvcvideo: Failed to query (129) UVC probe control : -110 (exp. 26).
[ 3372.884303] uvcvideo: Failed to initialize the device (-5).
[ 3372.884421] usbcore: registered new interface driver uvcvideo
[ 3372.884428] USB Video Class driver (v0.1.0)
[ 3373.850049] 5:3:3: cannot set freq 16000 to ep 0x86
[ 3373.945402] usbcore: registered new interface driver snd-usb-audio

After reinsterting uvcvideo module, I am getting just stipes instead of image and after few minutes it freezes that also.

[iGadget (igadget)]

Frantique, have you tried forcing the device to USB1 instead of USB2? I have mine plugged into an USB1 hub and after removing and re-probing uvcvideo, Cheese displayed a perfect image. Of course it's still a bug that the module has to be re-probed manually...

[iGadget (igadget)]

Hmmm nevermind, I got exactly the same (working) result when bypassing the USB1 hub and plugging the cam directly into my PC. So this means a small step forward - no more USB1 required. But the re-probe is still needed.

[Souris (dleger)]

This bug affects me too.

Vanilla Lucid 64 bits, with Logitech Wecam Fusion (ID 046d:08c1)

Exactly same behaviour, with re-probe required ...

I see the status is incomplete : what is missing for completing bug report ?

[Alexander Kallenbach (kallenbachalex)]

Since last kernel-update it is working for me.

[[e-mail] (tom-barnes47)]

I have the same problem. The last kernel update has improved the problem. But I still get a lock about every 1 in 7 times. I've found a purported workaround at this site: http://www.techytalk.co.cc/2010/07/logitech-e3500-wXTlSgCebcam-and-cannot-set-freq-16000-to-ep-0x86/. But i haven't tested yet.

[jim_charlton (charltn)]

I had the Logitech Fusion webcam laying about so tried it and noted the same problem. I have to rmmod and then modprobe the uvcvideo module for the webcam to work. It then seems to work OK but I have not tested extensively.
2.6.32-24-generic #41-Ubuntu SMP Thu Aug 19 01:38:40 UTC 2010 x86_64 GNU/Linux
lsusb gives -> Bus 001 Device 003: ID 046d:08c1 Logitech, Inc. QuickCam Fusion

[Jeremy Foshee (jeremyfoshee)]

Setting to Fix Released since Alex indication that this now works.

Those still affected by similar issues need to file their own individual bugs.

~JFo

[Mykro (mykro76)]

After years of being unable to get my Logitech Fusion working in Ubuntu, I'm delighted to report it now works in Maverick, with a tiny caveat. I used Cheese as the first test application and it did not work, but the video test did work in gstreamer-properties, and then the video subsequently worked in Cheese, even after a reboot.