[karmic]<MSI Notebook><MS1719>Auto suspend - Manual Resume causes system to shut down

[khoenshel]

Auto suspend appeared to complete properly, the LED indicator on my notebook was blinking, which is normal after a suspend. I pressed the power button to resume. The notebook started, but before anything was displayed, it automatically shut down.

ProblemType: Bug
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3249 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 21'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14624327,00100001 HDA:11c11040,11c10001,00100200'
   Controls : 28
   Simple ctrls : 16
CheckboxCommand: sudo $CHECKBOX_SHARE/scripts/suspend_test --enable repeat --set repeat.iterations=1 --sleep 30000
CheckboxTest: 001_auto_suspend_manual_resume
Date: Sat Sep 19 11:33:00 2009
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=74e2ad56-6fdf-4da5-bca2-67328b81bd4e
MachineType: Micro-Star International GX700
Package: linux-image-2.6.31-10-generic 2.6.31-10.34
PccardctlIdent:

PccardctlStatus:

ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-10-generic root=UUID=b2c5ada8-1b57-42ad-9d75-cdb75e93ff81 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-10.34-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-10-generic N/A
 linux-firmware 1.18
SourcePackage: linux
Tags: checkbox-bug
Uname: Linux 2.6.31-10-generic i686
dmi.bios.date: 07/31/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080014
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-1719x
dmi.board.vendor: MSI
dmi.board.version: Ver 1.000
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080014:bd07/31/2007:svnMicro-StarInternational:pnGX700:pvrVer1.000:rvnMSI:rnMS-1719x:rvrVer1.000:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: GX700
dmi.product.version: Ver 1.000
dmi.sys.vendor: Micro-Star International

[Leann Ogasawara (leannogasawara)]

Hi Khoenshel,

Is this reproducible manually doing a suspend/resume cycle (ie not using the automated test suite)? Thanks.

[Vit Hrachovy (flaska)]

I'm able to reproduce the problem with Ubuntu 9.10 on MSI GX700X using both 'sudo pm-suspend' and closing the lid when suspend isconfigured as default action for lid closure in System/Preferences/power management.

[Jeremy Foshee (jeremyfoshee)]

Hi khoenshel,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 433144

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[Vit Hrachovy (flaska)]

Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: hark 2142 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfebf8000 irq 21'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,14624327,00100001 HDA:11c11040,11c10001,00100200'
   Controls : 29
   Simple ctrls : 17
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=2dea80ac-846a-4ade-973f-7e80dc853c4e
MachineType: Micro-Star International GX700
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: root=UUID=12a03796-65dc-4db9-aeac-414e3552a2f6 ro splash vga=792
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
 LANGUAGE=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic 2.6.31-20.22
 linux-firmware 1.26
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin audio cdrom dialout dip floppy fuse lpadmin plugdev video
WpaSupplicantLog:

dmi.bios.date: 03/11/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 080014
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-1719x
dmi.board.vendor: MSI
dmi.board.version: Ver 1.000
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 10
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr080014:bd03/11/2008:svnMicro-StarInternational:pnGX700:pvrVer1.000:rvnMSI:rnMS-1719x:rvrVer1.000:cvnToBeFilledByO.E.M.:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: GX700
dmi.product.version: Ver 1.000
dmi.sys.vendor: Micro-Star International

[Vit Hrachovy (flaska)]

Also reproduced in latest current kernel 2.6.34-999.201004051003.

[Joe le Kiffeur (joelekiffeur)]

Hi!

I have this notebook and I confirm this bug.
I can't do a suspend-to-ram because of that.

Note : sometimes, suspend-to-disks seems also fails, in particulary after a very long time. Last month, I had an uptime of 29 days and I no longer do a suspend-to-disk.

Please fix it.

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.