pidgin and facebook

Bug #432999 reported by don_bergo
42
This bug affects 7 people
Affects Status Importance Assigned to Milestone
pidgin-facebookchat (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Binary package hint: pidgin

When you start Pidgin it tries to connect to Facebook, but he does not succeed (I do not know why). Account is automatically disabled and the message: "Error getting info from Facebook." and button "re-enable" appear. When you click, Pidgin again trying to connect, but unsucceed again, and again, and again. In web browser Facebook works fine.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/pidgin
NonfreeKernelModules: ath_hal fglrx
Package: pidgin 1:2.6.1-1ubuntu0~pidgin1.9.04
ProcEnviron:
 LANG=sl_SI.UTF-8
 SHELL=/bin/bash
 LANGUAGE=
SourcePackage: pidgin
Uname: Linux 2.6.28-15-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Revision history for this message
don_bergo (ambroz) wrote :
Revision history for this message
Dennis Dirdjaja (dcd-ditsch) wrote :

This bug is caused by an API change, which is fixed in a newer version of the plugin. See also https://bugs.launchpad.net/ubuntu/+source/pidgin-facebookchat/+bug/474872 which is fixed for Karmic.

Revision history for this message
Jan Schürmann (visionfactory.net) wrote :

i get this error again and captcha doesn't seem to work.
with update to 1.64 of the plugin it was fixed and works just fine for weeks but since yesterday i often don't get the messages sent by friends over facebook...i see the message in the browser but it doesn't show up in Pidgin message-window, then after some time (maybe a few minutes) all messages show up in Pidgin too.
and today i can't login through Pidgin, now it always show up the captcha dialog but it doesn't work.

karmic 64-bit
Pidgin 2.6.5
facebook plugin 1.64

Revision history for this message
cajunlibra (rossmkennedy) wrote :

I'm having the same issue with the captcha. It appears to log into FB just fine then after a while, I get stuck in a continuous loop of captchas.

Lucid 32-bit
Pidgin 2.6.6
FB plugin 1.65

Error: "Server closed the connection"

Revision history for this message
Chris Wilson (notgary-deactivatedaccount) wrote :

What's the name of the plugin your're using to enable Facebook integration with Pidgin?

Revision history for this message
Charlie Kravetz (cjkgeek) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software, pidgin-facebookchat-plugin. Since this is not a part of pidgin itself, the pidgin developers will not attempt to fix it. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

affects: pidgin (Ubuntu) → pidgin-facebookchat (Ubuntu)
Changed in pidgin-facebookchat (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pidgin-facebookchat (Ubuntu) because there has been no activity for 60 days.]

Changed in pidgin-facebookchat (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Duplicates of this bug

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.