[Karmic] keyboard locked/freezed unable to type anything

[Michalxo]

Hello,
 I am having big problems with keyboard on amd64 9.10 latest updates. Sometimes my keyboard become just locked/frozen and the only thing I can do is logout/in to make it work or reboot. At that time mouse responses are ok, but keyboard is totally dead. This is some serious problem imo. Occurs mainly when waking up from suspend. (I don't use hibernation, yet)

xorg: 1:7.4+3ubuntu5
2.6.31-10-generic #32-Ubuntu SMP x86_64

I think this bug started about week ago with xorg or .31-10 kernel update.
What another info do you need?

[Michalxo (michalxo)]

Anyone cares? IT's still happening almost every suspend. Logging out/in just for this bug is nonsense.. btw when waking up, it does not ask me for password :-/ , the screen is no more locked, like it was in predecessor versions.

[hasi (whynot-nurfuerspam)]

OK, my case is more serious: as of today, my keyboard and mouse are totally frozen at the kdm login window, just after booting. I have no means of logging in or doing ANYTHING. I can't even get a console by doing Ctrl-Alt-F1 or anything the like. I already rebooted twice to no avail. I am writing this off my jaunty installation. Is this the end of my karmic installation? Do I have to go with a complete reinstall? Any way to save it? Should I even reinstall it and try karmic again?

[hasi (whynot-nurfuerspam)]

Oh, forgot some details: System is a Dell Latitude E6400 with Intel graphics; karmic 32bit, installed was alpha4, then all updates applied daily.

[Michalxo (michalxo)]

Well.. managed to reproduce it 3 times ina row (no more tries). In gdm (logging screen) I went to tty1 (c+a+f1), where keyb works fine, than back to gdm and voila ( :( ) keyboard is not working anymore. Only mouse

[Michalxo (michalxo)]

Happened again, but when waking up from suspend. Mouse works, keyboard not. logout-in fixed it, but this is very annoying bug. Please guys, have a look at this particular bug someone.

[Michalxo (michalxo)]

How to attach more then 1 file to 1 post??

[Jonathan Aquilina (eagles051387)]

im having the same issues hasi. to add to his comment about being stuck at the login screen also happens when you boot into runlevel one and u get the dialogue box.

[Michalxo (michalxo)]

Any updates about this bug? I am still getting it from suspending. I always have to logout and login. Does anyone even cares about this bug apart from users? :-(

[Michalxo (michalxo)]

Ok, new I just found out new thing. I was able to change display brightness while I was unable to do anything else. (Fn+F6/F7) but no other key worked, only this 2 combinations. Any answer about this bug would be great.

[ccurrivan (ccurrivan-gmail)]

I have this problem too. Dell Lattitude E6500, Karmic Kubuntu AMD64 with all updates as of 9/27.

There is no response from mouse or keyboard at the X login screen, and USB mouse and keyboard don't work either. Booting to the safe mode shell, the laptop keyboard works but the USB keyboard doesn't.

Any suggestions what to roll back or even what to investigate?

[Michalxo (michalxo)]

Problem still persists ...

[Michalxo (michalxo)]

Problem occurs too, when in login screen, going to terminal which looks like that (see attachment) and then keyboard is not working at all. After suspned/wake up keyboard is not working on 50% too... All upadated.

[Michalxo (michalxo)]

Just noticed, that after doing normal boot, login sequence, and going into "fixed" :-) terminal and back to X, keyboard is dead again. Mouse still works as usual in my bug.

[Michalxo (michalxo)]

Bug still affects me. Everything updated.

[Michalxo (michalxo)]

still on :-(

[HannesB (hannesb)]

Reproduced exactly what Michalxo described on:

EEEPC 1000H, 9.10 netbook remix, official release, updated from 9.04

Bug occurs only once per boot, after logging out/in again I am able to (ctl+alt+fX) between terminals and desktop as often as I like.
I have no problem with suspend.

[Michalxo (michalxo)]

Both bugs still persists. I thought someone will point me out how to solve this issue, but I see that ubuntu guys give a **it on things like that. Imo this is big issue. Unable to use keyboard, wifi after suspend; unable to use keyboard after going into ttyX then back....
 I am really starting to think about other distro... Karmic is just a big disappointment for me.. :-(
After 2 months no information at all...

[humufr (humufr-deactivatedaccount)]

Same problem on the new dell of my brother in law. Seems that Karmic is not usable on this laptop and because of the lack of reaction from the devs no interesting input can be given. I will try to find an answer, to test if it's gnome related but there are big chance that christmas will be a good time to migrate him to a more reliable distribution.

[mitko (dimitar-asenov)]

I have been experiencing the exact same problem on a Dell Vostro 1510 laptop on both jaunty and karmic (worked fine on intrepid).

After I boot, the keyboard and touchpad sometimes work at the login manager and sometimes not. Keyboard works just fine in GRUB so it must be some problem later on.

Interestingly the failure happens about half of time when I am running on AC power and almost always when I am running on battery. I have no clue why this makes a difference.

If the mouse or keyboard don't work, the only thing I can do is press the power button to shutdown the laptop and power one again for a new try. CTRL+ALT+F1...F8 do not work.

An external USB mouse works fine.

I have not found a way to fix, even after many clean reinstalls of both jaunty and karmic. If you need some specific config files to diagnose the issue better, just tell me and I will post it.

[Brian Murray (brian-murray)]

Looking at the attachments in this bug report, I noticed that "Xorg.0.log" was flagged as a patch. A patch contains changes to an Ubuntu package that will resolve a bug, since this was not one I've unchecked the patch flag for it. In the future keep in mind the definition of a patch. You can learn more about what qualifies as a patch at https://wiki.ubuntu.com/Bugs/Patches. Thanks!

[Michalxo (michalxo)]

Any new info about this bug? I am still getting it :-(

[HannesB (hannesb)]

For me it seems to be fixed,
Ctl + Alt + FX works right from the beginning
I have the proposed-update-repository enabled.
Seems like your suspend & resume is a different bug, maybe some driver issue ()

[Guillaume Bottex (danmcgoo)]

I got the same problem on my Acer travelmate laptop, but in my case the problem seems to come from the acpi driver of the kernel.

[Guillaume Bottex (danmcgoo)]

Ok, when I boot with acpi=off I have then a problem with gnome-power-management that slows down my computer

[AIVAS (kmu)]

Right, I kinda have this sorted out.. for me anyhow..

Believe it or not in the log file for my Xorg has the following..

(II) config/hal: Adding input device CNF7129
(**) CNF7129: always reports core events
(**) CNF7129: Device: "/dev/input/event8"
(II) CNF7129: Found keys
(II) CNF7129: Configuring as keyboard

Problem here is the CNF7129 is the inbuilt USB camera.
By disabling it in the bios or doing a

echo 0 > /sys/devices/platform/eeepc/camera

It's "unplugged" and the VT switching works without loosing the keyboard.

Just do a

echo 1 > /sys/devices/platform/eeepc/camera

to reenable the camera. At our school here we use eee-control to allow the camera to be user-controlled.

Now I just need to work out how to re-train hal so it knows it's NOT a keyboard...

[Michalxo (michalxo)]

Is there really no one interested in fixing such a bug? :-(

[Michalxo (michalxo)]

I am going to try install fresh karmic tomorrow. I hope I'll be able to close this bug then. ;-)

[Michalxo (michalxo)]

Seems like fresh install helped. I'll post here after another bug happening.

[Jack Voo (vwh88)]

I have a similar problem on my friend's laptop, however, my computer doesn't have this problem.
Fix released? that mean it will be available at the 'update manager'? How to update it since can't even login to the ubuntu. Using command? is the command is sudo apt-get upgrade?

The computer is benq s33w, with fresh installation of 9.10 karmic koala 64 bit.

[Michalxo (michalxo)]

Well... Fix Released in this case = Reinstalling with fresh new stable version solved my problem. I am not getting this error anymore. Before that I was using KK alpha3 and upgrading it. Since the bug was in alpha stage it went with me till reinstallation.
As you can see, there is not much talk from dev's side... :-(

[keithpjolley (ifoundashoe)]

happening to me too.

Linux buzz 2.6.32-11-generic #15-Ubuntu SMP Tue Jan 19 18:16:27 UTC 2010 i686 GNU/Linux

hw is hp compaq nc6400 laptop. also, the "lock 1" led is lit. happens after suspend. changed suspend value in gconf-editor but still wondering how to get my keyboard back this time without rebooting. "fn + f9", etc, keys are responsive. other keys, mouse, not. no response when plugging in other usb keyboard/mouse. can login via ssh.

[Launchpad Janitor (janitor)]

[Expired for gnome-power-manager (Ubuntu) because there has been no activity for 60 days.]