ubuntuone-sync daemon crasches after reinstall no apport msg possible

Bug #428808 reported by Majestyx
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubuntuone-client (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

after reinstall the ubuntuone client via https://one.ubuntu.com/support/installation/ (on my laptop) the ubuntuone-sync daemon crasches all 2min. apport can not collect data, because: "Für das vorliegende Problem konnte kein Bericht erstellt werden: Das Paket stammt nicht von Ubuntu.
user@kiste:~$ lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04

user@kiste:~$ apt-cache policy ubuntuone-storage-protocol
ubuntuone-storage-protocol:
  Installiert: (keine)
  Kandidat: 0.90.2+r45-0ubuntu1~ppa1~jaunty
  Versions-Tabelle:
     0.90.2+r45-0ubuntu1~ppa1~jaunty 0
        500 http://ppa.launchpad.net jaunty/main Packages

Revision history for this message
dobey (dobey) wrote :

You have a very old version of Ubuntu One. Please try updating your installation, and see if you still have the same problem. Thanks.

affects: ubuntuone-storage-protocol (Ubuntu) → ubuntuone-client (Ubuntu)
Changed in ubuntuone-client (Ubuntu):
status: New → Incomplete
Revision history for this message
Majestyx (majestyx) wrote :

ok, i re-install ubuntu one. after the re-install i have the same problem. pls look fw to the bug no: 433053 - which is the right?! ;)

Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Hi Majestyx, Can you try the following (to send us logs)?

1) Run the following command from a terminal session: apport-collect -p ubuntuone-client 428808
2) Attach ~/.cache/ubuntuone/log/syncdaemon.log to this bug report

Note that attaching syncdaemon.log will show filenames you are attempting to sync with Ubuntu One. If you do not want this to be public, please mark the bug as private and this bug report will only be available to you and the Ubuntu One team.

Thank you,

Joshua

Revision history for this message
Vish (vish) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".

Thanks again!

Changed in ubuntuone-client (Ubuntu):
status: Incomplete → Invalid
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