Ubuntu One client can't load, displays fatal error

Bug #426756 reported by mrli
This bug report is a duplicate of:  Bug #420354: BadTransition in ubuntuone-syncdaemon. Edit Remove
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu One Client
Triaged
High
Unassigned

Bug Description

Each time ubuntu one client loads, the connection established successfully but after short period of time fatal error icon is displayed and applet becomes unusable.

If I restart the applet it start ok at first but the error comes back shortly. I can see then the following in the syncdeamon.log:

2009-09-09 12:03:13,395 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_NET_CONNECTED, args:(), kw:{}
2009-09-09 12:03:13,507 - ubuntuone.SyncDaemon.State - DEBUG - UNKNOWN_ERROR --[SYS_NET_CONNECTED]--> UNKNOWN_ERROR
2009-09-09 12:03:13,564 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <AQErrorState UNKNOWN_ERROR>}
2009-09-09 12:03:13,789 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_NET_DISCONNECTED, args:(), kw:{}
2009-09-09 12:03:13,810 - ubuntuone.SyncDaemon.State - DEBUG - UNKNOWN_ERROR --[SYS_NET_DISCONNECTED]--> UNKNOWN_ERROR
2009-09-09 12:03:13,810 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <AQErrorState UNKNOWN_ERROR>}
2009-09-09 12:03:28,547 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_NET_CONNECTED, args:(), kw:{}
2009-09-09 12:03:28,548 - ubuntuone.SyncDaemon.State - DEBUG - UNKNOWN_ERROR --[SYS_NET_CONNECTED]--> UNKNOWN_ERROR
2009-09-09 12:03:28,548 - ubuntuone.SyncDaemon.EQ - DEBUG - push_event: SYS_STATE_CHANGED, args:(), kw:{'state': <AQErrorState UNKNOWN_ERROR>}

Full log should be attached.

ProblemType: Bug
Architecture: i386
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
Package: ubuntuone-client 0.94.0+r198-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-15-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Revision history for this message
mrli (mrli-com) wrote :
Revision history for this message
Joshua Hoover (joshuahoover) wrote :

Thank you for using Ubuntu One and taking the time to file this bug. This is a known issue that we're currently working on fixing. I'm marking this as a duplicate of bug #420354.

Changed in ubuntuone-client:
status: New → Triaged
importance: Undecided → High
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