Crash after a java call

Bug #426198 reported by giorgio.basilisco
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

Hi,
I have a problme with some website that use a java call. In italy there is a website called www.telepass.it and when i try to login I get always a firefox crash. This site use a java applet. I use firefox from ubuntu 8.10.

Best regards

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
Package: firefox-3.0 3.0.14+build2+nobinonly-0ubuntu0.8.10.1
ProcEnviron:
 PATH=/opt/OpenPrinting-Gutenprint/sbin:/opt/OpenPrinting-Gutenprint/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/opt/real/RealPlayer
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.27-14-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Tags: apport-bug
Revision history for this message
giorgio.basilisco (giorgio-basilisco) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Sometimes Firefox profiles can become corrupt and/or extensions can conflict. Could you please try this with a new profile and see if the problem still exists? You do not need to delete your old profile to test. If this helps, you might want to try to disable all your extensions and re-enable them one by one until you find the problematic one.

You can start the profile manager with the following command:
firefox -ProfileManager

Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Revision history for this message
giorgio.basilisco (giorgio-basilisco) wrote :

Hi,
I applied your workaround. After started the my firefox with command "firefox -ProfileManager" this is have worked fine.
Moreover now my firefox works fine.

I didn't need to disable all extensions to fix the bug but only start firfox with e re-creation profile.

Thanks for the help.

Revision history for this message
Micah Gersten (micahg) wrote :

This bug report is being closed due to your last comment regarding this being fixed with a new profile. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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