Thunderbird Message Views not saved

Bug #426172 reported by Armin
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mozilla-thunderbird (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

using Thunderbird 2.0.0.23 (20090817) on an Ubuntu 9.04 Jaunty Kernel 2.6.28-15-generic system

1. In Thunderbird, select "Customize Message Views" and add a view.
2. Click OK --> the window to enter the filter conditions for the new view disappears, but the new view doesn't appear in the listbox of the "Customize message views"-window. This is already an error, but not the really bad one.
3. Click OK to close the "Customize message views"-window.
4. You can now select the new message view from the menu or from the symbol bar an d work with. (If you reaopen the "Customize message views"-window, the new view will also appear in the listbox.)
5. Restart Thunderbird --> all message views you defined in the last session are lost. (They don't reappear wether in the menu, the symbol bar not in the "Customize message views"-window.) Why?

Revision history for this message
arky (arky) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in mozilla-thunderbird.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → mozilla-thunderbird (Ubuntu)
Revision history for this message
John Vivirito (gnomefreak) wrote : Re: [Bug 426172] [NEW] Thunderbird Message Views not saved

On 09/08/2009 12:18 PM, Launchpad Bug Tracker wrote:
> You have been subscribed to a public bug:
>
> using Thunderbird 2.0.0.23 (20090817) on an Ubuntu 9.04 Jaunty Kernel
> 2.6.28-15-generic system
>
> 1. In Thunderbird, select "Customize Message Views" and add a view.
> 2. Click OK --> the window to enter the filter conditions for the new view disappears, but the new view doesn't appear in the listbox of the "Customize message views"-window. This is already an error, but not the really bad one.
> 3. Click OK to close the "Customize message views"-window.
> 4. You can now select the new message view from the menu or from the symbol bar an d work with. (If you reaopen the "Customize message views"-window, the new view will also appear in the listbox.)
> 5. Restart Thunderbird --> all message views you defined in the last session are lost. (They don't reappear wether in the menu, the symbol bar not in the "Customize message views"-window.) Why?
>
> ** Affects: mozilla-thunderbird (Ubuntu)
> Importance: Undecided
> Status: New
>
What is the output of the following:
apt-cache policy thunderbird mozilla-thunderbird
Also please disable all themes and extensions that you might
have install, this step is important.
With no themes/extensions installed, with 1 address in tbird2
and 3 i am unable to reproduce this.

 status incomplete

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

Changed in mozilla-thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Armin (ar-min) wrote :

apt-cache policy thunderbird mozilla-thunderbird gives:

thunderbird:
  Installiert: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
  Kandidat: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
  Versions-Tabelle:
 *** 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1 0
        500 http://de.archive.ubuntu.com jaunty-updates/main Packages
        500 http://security.ubuntu.com jaunty-security/main Packages
        100 /var/lib/dpkg/status
     2.0.0.21+nobinonly-0ubuntu1.9.04.1 0
        500 http://de.archive.ubuntu.com jaunty/main Packages
mozilla-thunderbird:
  Installiert: (keine)
  Kandidat: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
  Versions-Tabelle:
     2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1 0
        500 http://de.archive.ubuntu.com jaunty-updates/main Packages
        500 http://security.ubuntu.com jaunty-security/main Packages
     2.0.0.21+nobinonly-0ubuntu1.9.04.1 0
        500 http://de.archive.ubuntu.com jaunty/main Packages

i have no themes installed. i disables all add-ons and restarted TB. problem still exists.

Revision history for this message
John Vivirito (gnomefreak) wrote : Re: [Bug 426172] Re: Thunderbird Message Views not saved

On 09/08/2009 04:30 PM, Armin wrote:
> apt-cache policy thunderbird mozilla-thunderbird gives:
>
> thunderbird:
> Installiert: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
> Kandidat: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
> Versions-Tabelle:
> *** 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1 0
> 500 http://de.archive.ubuntu.com jaunty-updates/main Packages
> 500 http://security.ubuntu.com jaunty-security/main Packages
> 100 /var/lib/dpkg/status
> 2.0.0.21+nobinonly-0ubuntu1.9.04.1 0
> 500 http://de.archive.ubuntu.com jaunty/main Packages
> mozilla-thunderbird:
> Installiert: (keine)
> Kandidat: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
> Versions-Tabelle:
> 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1 0
> 500 http://de.archive.ubuntu.com jaunty-updates/main Packages
> 500 http://security.ubuntu.com jaunty-security/main Packages
> 2.0.0.21+nobinonly-0ubuntu1.9.04.1 0
> 500 http://de.archive.ubuntu.com jaunty/main Packages
>
> i have no themes installed. i disables all add-ons and restarted TB.
> problem still exists.
>
Can you please run apt-cache policy lightning-extension

--
Sincerely Yours,
    John Vivirito

https://launchpad.net/~gnomefreak
https://wiki.ubuntu.com/JohnVivirito
Linux User# 414246

"How can i get lost, if i have no where to go"
    -- Metallica from Unforgiven III

Revision history for this message
Armin (ar-min) wrote :

apt-cache policy lightning-extension returns:

lightning-extension:
   Installiert: (keine)
   Kandidat: 0.9+nobinonly-0ubuntu2
   Versions-Tabelle:
      0.9+nobinonly-0ubuntu2 0
         500 http://de.archive.ubuntu.com jaunty/universe Packages

armin

John Vivirito schrieb:
> On 09/08/2009 04:30 PM, Armin wrote:
>> apt-cache policy thunderbird mozilla-thunderbird gives:
>>
>> thunderbird:
>> Installiert: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
>> Kandidat: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
>> Versions-Tabelle:
>> *** 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1 0
>> 500 http://de.archive.ubuntu.com jaunty-updates/main Packages
>> 500 http://security.ubuntu.com jaunty-security/main Packages
>> 100 /var/lib/dpkg/status
>> 2.0.0.21+nobinonly-0ubuntu1.9.04.1 0
>> 500 http://de.archive.ubuntu.com jaunty/main Packages
>> mozilla-thunderbird:
>> Installiert: (keine)
>> Kandidat: 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1
>> Versions-Tabelle:
>> 2.0.0.23+build1+nobinonly-0ubuntu0.9.04.1 0
>> 500 http://de.archive.ubuntu.com jaunty-updates/main Packages
>> 500 http://security.ubuntu.com jaunty-security/main Packages
>> 2.0.0.21+nobinonly-0ubuntu1.9.04.1 0
>> 500 http://de.archive.ubuntu.com jaunty/main Packages
>>
>> i have no themes installed. i disables all add-ons and restarted TB.
>> problem still exists.
>>
> Can you please run apt-cache policy lightning-extension
>

--
Armin Simon
Kap-Horn-Str. 9, 28237 Bremen
Tel. +49 421 8974407
PGP-Schlüssel: pgp.mit.edu

ZULETZT ERSCHIENEN:
Armin Simon: Das atomare Kuckucksei. Überflüssig, teuer, und
Bomben-gefährlich: Die bayerische "Erfolgsgeschichte" des
Forschungsreaktors München II. 428 Seiten, 16 s/w-Abbildungen. München:
Buchbäcker Verlag, 2005. ISBN 3-9808950-3-3. EUR 14,90

Revision history for this message
John Vivirito (gnomefreak) wrote :

I still cant reproduce this with steps given above.
Someone else able to reproduce this bug using steps in the description?

Revision history for this message
Przemek K. (azrael) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 426172, and any other logs that are relevant for this particular issue.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for mozilla-thunderbird (Ubuntu) because there has been no activity for 60 days.]

Changed in mozilla-thunderbird (Ubuntu):
status: Incomplete → Expired
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