[Karmic] No sound with ATI IXP SB4x0 HDA

[Dereck Wonnacott]

Fresh install of karmic.

Previous versions 8.04,8.10,9.04 all had no issues.

ProblemType: Bug
AlsaDevices:
 total 0
 drwxr-xr-x 2 root root 60 2009-09-08 02:18 by-path
 crw-rw----+ 1 root audio 116, 4 2009-09-08 02:18 controlC0
 crw-rw----+ 1 root audio 116, 3 2009-09-08 02:18 seq
 crw-rw----+ 1 root audio 116, 2 2009-09-08 02:18 timer
AplayDevices: **** List of PLAYBACK Hardware Devices ****
Architecture: i386
ArecordDevices: **** List of CAPTURE Hardware Devices ****
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer2', '/dev/sequencer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xc0500000 irq 16'
   Mixer name : 'LSI ID 1040'
   Components : 'HDA:11c11040,11790001,00100200'
   Controls : 0
   Simple ctrls : 0
Card0.Amixer.values:

CurrentDmesg:
 [ 23.393926] [drm] Setting GART location based on new memory map
 [ 23.394720] [drm] Loading R300 Microcode
 [ 23.394766] [drm] Num pipes: 2
 [ 23.394776] [drm] writeback test succeeded in 1 usecs
 [ 31.924045] eth0: no IPv6 routers present
Date: Tue Sep 8 02:22:59 2009
DistroRelease: Ubuntu 9.10
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: TOSHIBA Satellite A135
Package: linux-image-2.6.31-9-generic 2.6.31-9.29
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-9-generic root=UUID=dde36225-55a0-4e0e-b663-fee7e3996224 ro quiet splash
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-9.29-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-9-generic N/A
 linux-firmware 1.16
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: yes
SourcePackage: linux
Uname: Linux 2.6.31-9-generic i686
dmi.bios.date: 12/08/2006
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.10
dmi.board.name: IAYAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.10:bd12/08/2006:svnTOSHIBA:pnSatelliteA135:pvrPSAD6U-00R00D:rvnTOSHIBA:rnIAYAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite A135
dmi.product.version: PSAD6U-00R00D
dmi.sys.vendor: TOSHIBA

[Alan Pope 🍺🐧🐱 🦄 (popey)]

I'm getting the same issue, although it also doesnt work in Jaunty

[Daniel T Chen (crimsun)]

We lack sufficient diagnostic information for this symptom. Please use "apport-collect -p alsa-base 426116".

[Dereck Wonnacott (dereck)]

AplayDevices: **** List of PLAYBACK Hardware Devices ****
Architecture: i386
ArecordDevices: **** List of CAPTURE Hardware Devices ****
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xc0500000 irq 16'
   Mixer name : 'LSI ID 1040'
   Components : 'HDA:11c11040,11790001,00100200'
   Controls : 0
   Simple ctrls : 0
Card0.Amixer.values:

DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu4
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-12.41-generic
Uname: Linux 2.6.31-12-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Dereck Wonnacott (dereck)]

"apport-collect -p alsa-base 426116" ROCKS!!! Wewt to whoever did that. :)

any further action needed by myself?

[Alan Pope 🍺🐧🐱 🦄 (popey)]

Daniel,

I subscribed Dawn (and her friend Ian) to this bug report because her laptop had this issue. I'm told they have tried the apport-collect command you specified and it reported "no additional information collected". Is this because Dereck also ran the same command on similar hardware, meaning Dawn doesn't need to? Or does Dawn need to also gather information on her machine?

Just to clarify she's running jaunty on the laptop and has no sound. I booted karmic off a USB stick and also had no sound.

Thanks.

[Plantiful (marcplante05)]

AlsaDevices: Error: command ['ls', '-l', '/dev/snd/'] failed with exit code 2: ls: cannot access /dev/snd/: No such file or directory
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin audio cdrom dialout lpadmin netdev plugdev sambashare vboxusers video

[MarkAnubis (markanubis)]

AplayDevices: **** List of PLAYBACK Hardware Devices ****
Architecture: i386
ArecordDevices: **** List of CAPTURE Hardware Devices ****
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC0D0', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd0500000 irq 16'
   Mixer name : 'LSI ID 1040'
   Components : 'HDA:11c11040,11790001,00100200'
   Controls : 0
   Simple ctrls : 0
Card0.Amixer.values:

DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[MarkAnubis (markanubis)]

I found a solution here: http://ubuntuforums.org/showthread.php?t=452992
as toshiba satellite a135-s2386 have the same sound hardware this will work

here the solution if for some reason the site is down:

go to the terminal and:
sudo gedit /etc/modprobe.d/alsa-base.conf

then put this at the bottom:

options snd-hda-intel probe_mask=8 model=3stack

after that kill pulseaudio with this:

killall pulseaudio

after that restart pulse audio:

sudo alsa force-reload

and finally do aplay -l should have something like this:

adamtheo@laptop-satellite:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 6: Si3054 Modem [Si3054 Modem]
Subdevices: 1/1
Subdevice #0: subdevice #0

i guess this may help a lot of people here

[Dereck Wonnacott (dereck)]

Mark, You have made my day. :) Thank you very much good sir.

I can confirm that this works on 9.10.

[Daniel T Chen (crimsun)]

If you have not already filed a separate bug, please use apport-collect -p
alsa-base 426116

On Nov 6, 2009 10:17 AM, "Dereck Wonnacott" <email address hidden> wrote:

Mark, You have made my day. :) Thank you very much good sir.

I can confirm that this works on 9.10.

-- [Karmic] No sound with ATI IXP SB4x0 HDA
https://bugs.launchpad.net/bugs/426116 You received th...

[DMS (plasmaticfire)]

AlsaDevices:
 total 0
 drwxr-xr-x 2 root root 60 2009-11-07 14:48 by-path
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:223: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/sequencer2', '/dev/sequencer', '/dev/seq'] failed with exit code 1:
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-15.52-generic
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Daniel T Chen (crimsun)]

@DMS The cause of your problem is the wrong kernel with 9.10's udev.
See bug 470265.

[Dereck Wonnacott (dereck)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC861-VD Analog [ALC861-VD Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC861-VD Analog [ALC861-VD Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: dereck 2032 F...m pulseaudio
 /dev/snd/controlC0: dereck 2032 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xc0500000 irq 16'
   Mixer name : 'Realtek ALC861-VD'
   Components : 'HDA:10ec0862,11790106,00100001'
   Controls : 21
   Simple ctrls : 13
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
Uname: Linux 2.6.31-14-generic i686
UserGroups: adm admin audio cdrom dialout fuse lpadmin netdev plugdev sambashare vboxusers video

[nexxxxen (nexxxxen)]

AplayDevices: **** List of PLAYBACK Hardware Devices ****
Architecture: i386
ArecordDevices: **** List of CAPTURE Hardware Devices ****
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xc0500000 irq 16'
   Mixer name : 'LSI ID 1040'
   Components : 'HDA:11c11040,11790001,00100200'
   Controls : 0
   Simple ctrls : 0
Card0.Amixer.values:

DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=es_AR.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
Uname: Linux 2.6.31-19-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[ani florin (florin)]

AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116, 3 2010-02-28 22:32 seq
 crw-rw---- 1 root audio 116, 2 2010-02-28 22:32 timer
AplayDevices: aplay: device_list:223: no soundcards found...
Architecture: i386
ArecordDevices: arecord: device_list:223: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=ro_RO.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic-pae
Uname: Linux 2.6.31-19-generic-pae i686
UserGroups:

XsessionErrors:
 (gnome-settings-daemon:2156): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:2156): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (polkit-gnome-authentication-agent-1:2261): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (nautilus:2247): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (firefox:2341): GLib-WARNING **: g_set_prgname() called multiple times

[geebs (gareth-gbo)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC861 Analog [ALC861 Analog]
   Subdevices: 0/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: ALC861 Analog [ALC861 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC0D0p: gareth 1833 F...m firefox
 /dev/snd/controlC0: gareth 1554 F.... pulseaudio
                      gareth 1833 F.... firefox
 /dev/snd/timer: gareth 1833 f.... firefox
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xd0000000 irq 24'
   Mixer name : 'Realtek ALC861'
   Components : 'HDA:10ec0861,1179820d,00100300 HDA:11c11040,11790001,00100200'
   Controls : 8
   Simple ctrls : 6
CheckboxSubmission: 8de323190421ec0001611b34c6b06114
CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
Uname: Linux 2.6.31-19-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
XsessionErrors:
 (gnome-settings-daemon:1606): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (gnome-settings-daemon:1606): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1637): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1661): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (firefox:1833): GLib-WARNING **: g_set_prgname() called multiple times

[Carsten Agger (agger)]

Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/dsp', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/pcmC0D6p', '/dev/snd/pcmC0D6c', '/dev/snd/hwC0D0', '/dev/snd/hwC0D1', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/seq', '/dev/snd/timer', '/dev/sequencer', '/dev/sequencer2'] failed with exit code 1:
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xffef8000 irq 16'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,14620000,00100002 HDA:11c13026,11c13026,00100700'
   Controls : 27
   Simple ctrls : 17
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_DK.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-22.61-generic
Uname: Linux 2.6.31-22-generic i686
UserGroups: adm admin audio cdrom dialout lpadmin plugdev sambashare

[David Henningsson (diwic)]

@All, please file separate bugs using "ubuntu-bug audio" instead. For an explanation of why, please see http://drowninginbugs.blogspot.com/2010/04/public-service-announcement-when-in.html

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.