Beta2: installer crashed on set time zone

[Steve Hoffman]

I attempted to install Beta2 on my Dell Latitude laptop but the installer crashed after I set the time zone. This is slightly different from what happened in Beta1, where the install hung. Unfortunately I cannot get any espresso output from the laptop, but I will retype below the traceback that was produced at the crash point. Note that there may be typing errors in what follows, although I will check it as carefully as I can.

----------start of traceback
Traceback (most recent call last):
  File "usr/lib/python2.4/site-packages/ubiquity/frontend/gtkui.py", line 1061, in watch_debconf_fd_helper return callback(source, debconf_condition)
  File"usr/lib/python2.4/site-packages/ubiquity/filteredcommand.py" line 150, in process_input self.status = self.wait()
  File "usr/lib/python2.4/site-packages/ubiquity/components/timezone.py", line 63, in cleanup locale.setlocale(locale, LC_ALL,")
  File "usr/lib/python2.4/local.py", line 381, in setlocale return_setlocale(category, locale)
Error: unsupported locale setting
----------end of traceback

Note: I had designated London as my time zone locale.

[Colin Watson (cjwatson)]

OK, I can fix that. For my reference, what language did you select?

[Steve Hoffman (mail-stevehoffman)]

Colin Watson wrote:
> OK, I can fix that. For my reference, what language did you select?
>
English

What is not clear to me (newbie) is when you do fix this install bug,
how do I install the fix and try it, or do I just wait for the next
Dapper Beta release?

BTW after the crash, I just tried the live CD on the sample files and
got some very uneven results:

Open Office wouldn't open (internal error), although it works fine in my
Dapper Flight6 installation on this machine;
Totem played the sample audio fine, although it doesn't in my Dapper
Flight6;
Totem didn't play the sample movie (internal error);
Evince opened the .pdf sample successfully (don't have it in Dapper
Flight6);

Steve

[Colin Watson (cjwatson)]

You'll be able to type this in a terminal window; you'll need to wait an
hour or two after I close this bug to allow time for builds to happen:

  apt-get update
  apt-get install ubiquity ubiquity-frontend-gtk ubiquity-ubuntu-artwork ubiquity-ubuntu-doc

(assuming you're using Ubuntu, Edubuntu, or Xubuntu; if Kubuntu, replace
"ubiquity-frontend-gtk" with "ubiquity-frontend-kde"; I suggest using a
terminal to do the upgrade because doing a full upgrade with the update
manager on the live CD will use a lot of memory)

It's weird that you got this with English, because English/London is one
of my usual test cases.

Please file problems with the example content as separate bugs on the
relevant applications; I can't deal with them. You might want to make
sure that you've done an integrity check on the CD first, which you can
do from the CD boot menu.

[Steve Hoffman (mail-stevehoffman)]

Colin Watson wrote:
> You'll be able to type this in a terminal window; you'll need to wait an
> hour or two after I close this bug to allow time for builds to happen:
>
> apt-get update
> apt-get install ubiquity ubiquity-frontend-gtk ubiquity-ubuntu-artwork ubiquity-ubuntu-doc
>
> (assuming you're using Ubuntu, Edubuntu, or Xubuntu; if Kubuntu, replace
> "ubiquity-frontend-gtk" with "ubiquity-frontend-kde"; I suggest using a
> terminal to do the upgrade because doing a full upgrade with the update
> manager on the live CD will use a lot of memory)

Um, not sure I read you on this one (remember: newbie). Are you saying
that I can use the terminal in my current Dapper Flight6 installation to
input the apt-get text?
>
> It's weird that you got this with English, because English/London is one
> of my usual test cases.
>
> Please file problems with the example content as separate bugs on the
> relevant applications; I can't deal with them. You might want to make
> sure that you've done an integrity check on the CD first, which you can
> do from the CD boot menu.

Good point. I will do the integrity check first.

Thanks for your help.

Steve

[Colin Watson (cjwatson)]

No, I mean a terminal window on the live CD. You can upgrade bits of the
live CD while it's running. :-)

[kinslayer (john-santana)]

Just wanted to say that the installer crashed on me having selected Spanish/Madrid, I'll try the update now and if not I will try English/London.

[Colin Watson (cjwatson)]

kinslayer: there's no point you trying the update now because I haven't uploaded the fix yet. I will mark this bug "fix released" when I upload the fix.

[Steve Hoffman (mail-stevehoffman)]

Colin Watson wrote:
> No, I mean a terminal window on the live CD. You can upgrade bits of the
> live CD while it's running. :-)
>
Ah, OK. That means that I will have to activate my wireless card in Live
CD mode so I can get Internet access, presumably. Bloomin' 28-character
WEP key to input correctly (ugh).

Hmm: getting inconsistent results now. Did the CD verification with no
errors, so rebooted and reloaded the Live CD, and now get a message I
didn't get last time:

The panel encountered a problem while loading
"OAFIID:GNOME_NotificationAreaApplet". Do you want to delete the applet
from your configuration?

How the heck do I know what to do?

Steve

[don hardaway (don-hardaway)]

I had beta2 crash 4 times at different places. Just filled bug report 41876 before seeing this bug report.

[Colin Watson (cjwatson)]

ubiquity (0.99.70) dapper; urgency=low

  [ Colin Watson ]
  * Ignore errors from locale.setlocale() in timezone component too (closes:
    Malone #41846).
  * Account for preseeding changes in partman-auto 45ubuntu10.
  * Escape passwords when sending them to debconf (closes: Malone #37934).
    Requires debconf (>= 1.4.72) and won't work with cdebconf yet.
  * Automatic update of included source packages: debian-installer-utils
    1.22ubuntu8, partman-auto 45ubuntu10.

  [ Jonathan Riddell ]
  * KDE Frontend:
    - Order methods to match gtkui
    - Some fixes to crashdialogue
    - Don't show blank choices in set_disk_choices
    - Delay auto-partitioning until after final step

 -- Colin Watson <email address hidden> Fri, 28 Apr 2006 21:24:16 +0100

[Steve Hoffman (mail-stevehoffman)]

Colin Watson wrote:
> You'll be able to type this in a terminal window; you'll need to wait an
> hour or two after I close this bug to allow time for builds to happen:
>
> apt-get update
> apt-get install ubiquity ubiquity-frontend-gtk ubiquity-ubuntu-artwork ubiquity-ubuntu-doc
>

Entered this into my live CD terminal after fix was published and got this:

ubuntu@ubuntu:-$ sudo apt-get update
Get:1 http://security.ubuntu.com dapper-security Release.gpg [1898]
Hit http://security.ubuntu.com dapper-security Release
Hit http://security.ubuntu.com dapper-security/main Packages
Hit http://security.ubuntu.com dapper-security/restricted Packages
Hit http://security.ubuntu.com dapper-security/main Sources
Hit http://security.ubuntu.com dapper-security/restricted Sources
Get:2 http://archive.ubuntu.com dapper Release.gpg [1898]
Hit http://archive.ubuntu.com dapper Release
Get:3 http://archive.ubuntu.com dapper/main Packages [615kB]
Get:4 http://archive.ubuntu.com dapper/restricted Packages [4585B]
Get:5 http://archive.ubuntu.com dapper Release/main Sources [250kB]
Get:6 http://archive.ubuntu.com dapper/restricted Sources [1468B]
99% [3 Packages bzip2 3321856]

(At this point it seemed to "hang"; that is, it didn't go back to
ubuntu@ubuntu-$)

So I went out of terminal and went back in and typed in:

ubuntu@ubuntu:-$ sudo apt-get install ubiquity ubiquity-frontend-gtk
ubiquity-ubuntu-artwork ubiquity-ubuntu-doc
Reading package lists... Error!
E: Write error - write (28 no space left on device)
E: The package lists or status file could not be parsed or opened.

I don't know where this leaves me, but it sure doesn't sound like it was
a successful install of the fix! Maybe you can translate all this for a
newbie?

[Colin Watson (cjwatson)]

I'm afraid you don't have enough memory to install the fix on the fly, then; you'll have to download a new daily build from http://cdimage.ubuntu.com/daily-live/current/ and hope that the automatic daily builds are working today :-)

[Steve Hoffman (mail-stevehoffman)]

Colin Watson wrote:
> I'm afraid you don't have enough memory to install the fix on the fly,
> then; you'll have to download a new daily build from
> http://cdimage.ubuntu.com/daily-live/current/ and hope that the
> automatic daily builds are working today :-)
>
Yes, it's a ageing Dell Latitude laptop with only 128Mb of RAM, so
that's quite possible. So I went to the daily live current website you
gave and downloaded a new ISO file, burned the CD and tried to install
it, but it just hung during the install. I downloaded on 30.04.06, so I
assume your fix was in that version? So I'm no further forward. The only
Dapper that I can use is Flight#6, which has installed OK. Dapper Beta
has not been a success with me. Guess I'll wait until the June release
and get a Shipit CD and hope that things will improve.