[Acer Extensa 5620] suspend/resume failure Ubuntu 9.10

Bug #418459 reported by bdot
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

Suspend/Resume never worked on this laptop, tried 8.10, 9.04, 9.10. Then, after the latest kernel upgrade, I gave it another shot and it worked! Great!
Well, almost...
Unfortunately, it appears as if a suspend/resume works within 15 minutes or so. But it failed when I left the laptop in Suspend overnight (although always on AC power).
Also, when rebooting, it hard-locked the laptop--required over a dozen power-on attempts to finally get the screen to light up and the computer to boot. This, however, always occurred even with the previous distros/kernels.

ProblemType: KernelOops
Annotation: This occured during a previous suspend and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: madmax 3782 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfc300000 irq 21'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,1025011f,00100003 HDA:14f12c06,10250093,00100000'
   Controls : 18
   Simple ctrls : 12
Date: Tue Aug 25 08:27:34 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=321e1510-b431-4b33-b8ab-e8f8bb29fb53
InterpreterPath: /usr/bin/python2.6
MachineType: Acer Extensa 5620
Package: linux-image-2.6.31-6-generic 2.6.31-6.26
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: root=UUID=0c05333c-18ec-4e8f-8e7b-0d432182570c ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-6.26-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-6-generic N/A
 linux-firmware 1.16
SourcePackage: linux
Tags: resume suspend
Title: [Acer Extensa 5620] suspend/resume failure
Uname: Linux 2.6.31-6-generic i686
UserGroups:

WpaSupplicantLog:

dmi.bios.date: 07/03/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.35
dmi.board.name: Columbia
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.35:bd07/03/2008:svnAcer:pnExtensa5620:pvr0100:rvnAcer:rnColumbia:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 5620
dmi.product.version: 0100
dmi.sys.vendor: Acer

Revision history for this message
bdot (bdot) wrote :
Revision history for this message
bdot (bdot) wrote :

Upgraded kernel, but same results when suspending overnight (8 hours, this time):

Linux 2.6.31-8-generic #28-Ubuntu SMP Thu Aug 27 14:43:30 UTC 2009 i686 GNU/Linux

Revision history for this message
bdot (bdot) wrote :

Again same problem with 2.6.31:

Linux 2.6.31-10-generic #34-Ubuntu SMP Wed Sep 16 00:23:19 UTC 2009 i686 GNU/Linux

Also, it showed up after approx. 4 hours of suspend (always on AC power). I still have to determine after how much time it locks up (suspend works fine for 0 to 45 minutes or so)

Revision history for this message
bdot (bdot) wrote :

...Still same bug! It is strange how the problem only shows up after 4+ hours of suspend.

Linux 2.6.31-11-generic #38-Ubuntu SMP Fri Oct 2 11:55:55 UTC 2009 i686 GNU/Linux

Revision history for this message
bdot (bdot) wrote :

BUMP BUMP BUMP

The problem is still here... it ain't goin' away!!

Linux 2.6.31-16-generic #53-Ubuntu SMP Tue Dec 8 04:01:29 UTC 2009 i686 GNU/Linux

The only difference I noticed, now when it locks up (and still does, after approx. 4 hours in standby--even while connected to AC), it only takes a couple of power cycles to actually restart: it used to take about a dozen power-on attempts to actually restart the laptop (i.e. press power button, you hear the CD head moving but screen didn't light up and laptop didn't boot. then, after a couple of seconds, the cycle started over, again to no avail.)

tags: added: kernel-suspend
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
bdot (bdot) wrote :

Yeyy! Confirmed--at last! But any action?

Also, please note this affects Ubuntu 10.04 (latest kernel, everything updated yesterday) as well: laptop freezes if suspended overnight, otherwise resumes OK if resuscitated within approx 5 hours.

Revision history for this message
bdot (bdot) wrote :

Suggest bug #350643 is merged with this -- looks like same problem.

Revision history for this message
bdot (bdot) wrote :

Upgraded to 10.04, then re-installed from scratch. Bug is still there.

Linux mySSDbox 2.6.32-24-generic #38-Ubuntu SMP Mon Jul 5 09:22:14 UTC 2010 i686 GNU/Linux

Revision history for this message
Brad Figg (brad-figg) wrote : Unsupported series, setting status to "Won't Fix".

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: Confirmed → Won't Fix
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