Nokia E71x Mobile Broadband does not connect

[Ryan Waldroop]

Binary package hint: network-manager

This is pretty much like Bug #410634, but with different hardware. Running Karmic Alpha 4 Netbook Remix on a Dell Mini 9, tethered by usb to a Nokia E71x. Jaunty worked perfectly out of the box.

When I first plug in my phone, it is recognized on both ends as a modem. I can add a new Mobile Broadband connection fine, my phone is correctly recognized as a Nokia E71 (x), and I am correctly limited to only US GSM carriers (not CDMA).

Once I try to connect, though:
1. The blue line around the green lights in nm-applet may spin rapidly, and never connect.
2. One green light may turn on like normal, but I get an error.

I've tried running NM as released with Karmic alpha 4, plus the standard updates since. I've also tried the normal NM ppa, and the trunk PPA.

Right now: apt-cache policy network-manager
network-manager:
  Installed: 0.8~a~git.20090911t130220.4c77fa0-0ubuntu6
  Candidate: 0.8~a~git.20090911t130220.4c77fa0-0ubuntu6
  Version table:
 *** 0.8~a~git.20090911t130220.4c77fa0-0ubuntu6 0
        500 http://us.archive.ubuntu.com karmic/main Packages
        100 /var/lib/dpkg/status

[Ryan Waldroop (ryan.waldroop)]

Just downgraded NM to 0.7.1 and I'm connecting no problems.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

[Ryan Waldroop (ryan.waldroop)]

No crash report there. Like I said, sometimes the whole kernel crashes.
Sometimes it's just NM. But I never get an indication of a crash report. I
just know that NM stops working.

I only opened this bug because the devs in other bugs said they needed one
for each bit of hardware. Hopefully it will be fixed along with other
hardware.

[Ryan Waldroop (ryan.waldroop)]

I'd like to request that this bug be reopened, per Alexander Sack (asac)'s
request at the Desktop Team Meeting on 2009-09-15: "Please test the new NM
with a 3G modem if you have one."

I'm no longer experiencing the crashes as before, but I still can't connect.

On Thu, Sep 3, 2009 at 9:31 PM, fluffman86 <email address hidden> wrote:

> No crash report there. Like I said, sometimes the whole kernel crashes.
> Sometimes it's just NM. But I never get an indication of a crash report. I
> just know that NM stops working.
>
> I only opened this bug because the devs in other bugs said they needed one
> for each bit of hardware. Hopefully it will be fixed along with other
> hardware.
>

[Ryan Waldroop (ryan.waldroop)]

Just did another upgrade. NM is now working on my E71x. Thanks!

[Alexander Sack (asac)]

Ryan, great that it works for you now.

Are you running karmic? please post the modemmanager package version: dpkg -l modem-manager

[Alexander Sack (asac)]

its dpkg -l modemmanager

[Ryan Waldroop (ryan.waldroop)]

Yes, running Karmic. Current working version is 0.2.git.20090923t083842.f

Thanks!

[Ryan Waldroop (ryan.waldroop)]

Some more info, not sure if this warrants a new bug, but here goes. The 3g
GSM connection is still working perfectly, unless I go to edit the Mobile
Broadband connection and choose to make this connection "available to all
users." At that point, I am disconnected from the GSM network and the
following error appears in terminal (after previously running nm-applet from
there):
** (nm-applet:2801): DEBUG: applet_common_device_state_changed

Choosing the option to Connect Automatically works fine.

Current versions:
ii modemmanager 0.2.git.20090923t083842.f D-Bus service for
managing modems
ii network-manager 0.8~a~git.20090923t064445 network management
framework daemon

Thanks!