Bug #418002 “no sound on fresh install of 9.04 jaunty jackelope” : Bugs : linux package : Ubuntu

Revision history for this message

Victor Vargas (kamus) wrote on 2009-08-25:

#1

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at https://wiki.ubuntu.com/DebuggingSoundProblems

Thanks!

affects:	ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status:	New → Incomplete

Revision history for this message

triksteerx (triksterx) wrote on 2009-08-30:

#2

Download full text (3.2 KiB)

Okay so I looked over the debugging page, and I have done everything on that page at least once before.

"Is your sound system plugged in and switched on. I spent an hour trying to diagnose a sound issue when the problem was that I had switched off the speakers to answer a phone call and forgot that I had done so."

Yes, that was the first thing I checked.

"From command line: Open a terminal window and launch alsamixer. Then unmute as described above."

I believe I stated in my original post that alsamixer is not working.

"From GUI: This can be done by running something like gnome-alsamixer from a terminal window or navigating to your your Volume Control. Then unmute as described above. Also check that your switches are set correctly - for instance that if you use the analog output the analog switch is set ON or that the digital or S/PDIF switch is set OFF. You can select which tracks/switches are visible in Volume Control (see above) under Edit->Preferences."

First thing I tried.

"Most sound applications output to card0 by default. In some cases, other audio devices (like a USB MIDI Keyboard) might be recognized as a soundcard and take card0, bumping your real soundcard to card1. To see which devices are connected to which cards, do the following:"

triksterx@triksterx-desktop:~$ cat /proc/asound/cards
--- no soundcards ---

As you can see, this is where I start running into a problem. I am constantly running into a "no soundcard" message, even though my lspci output clearly shows that I have an on-board sound card.

"Make sure that all users needing access to the Sound Device can "Use audio devices" in the "User Privileges" tab of users-admin (System->Administration->Users and Groups)."

Second thing I tried.

"Test different "Sound Servers": Go to System > Preferences > Sound ("Multimedia Systems Selector" in earlier editions of Ubuntu). From there, you can test the different options. In some scenarios several different sound servers may be installed, and only one may work. This is probably the origin of the problem if you cannot play audio with xine or rhythmbox, but you can with xmms or helix/realplayer."

Tried it, didn't work.

"If you can get absolutely no sound and you have an onboard sound chip you can try to disable it in the BIOS. This solves the problem is some cases."

No settings in my BIOS for sound chips.

"If you have no sound and you have a regular sound card type "lsmod | grep snd" in the terminal and see if there is more than one card listed. It's possible that you have a motherboard sound chip that is interfering. Add it to the bottom of the blacklist file. For example, sudo nano /etc/modprobe.d/blacklist then add "blacklist snd_via82xx" to the bottom."

I only have a Mobo soundcard. Output of command is nothing.

Since I have filed the bug report I have also tried to upgrade to the latest version of alsa, with no luck.

I did a fresh install of 8.04 Hardy, and the sound works perfectly on that, with no settings changed. Is there really a change so drastic that my well supported card suddenly is no longer supported? I know the drivers are all there, my sound system works, and my soundcard works. It...

Okay so I looked over the debugging page, and I have done everything on that page at least once before.

"Is your sound system plugged in and switched on. I spent an hour trying to diagnose a sound issue when the problem was that I had switched off the speakers to answer a phone call and forgot that I had done so."

Yes, that was the first thing I checked.

"From command line: Open a terminal window and launch alsamixer. Then unmute as described above."

I believe I stated in my original post that alsamixer is not working.

"From GUI: This can be done by running something like gnome-alsamixer from a terminal window or navigating to your your Volume Control. Then unmute as described above. Also check that your switches are set correctly - for instance that if you use the analog output the analog switch is set ON or that the digital or S/PDIF switch is set OFF. You can select which tracks/switches are visible in Volume Control (see above) under Edit->Preferences."

First thing I tried.

"Most sound applications output to card0 by default. In some cases, other audio devices (like a USB MIDI Keyboard) might be recognized as a soundcard and take card0, bumping your real soundcard to card1. To see which devices are connected to which cards, do the following:"

triksterx@triksterx-desktop:~$ cat /proc/asound/cards
--- no soundcards ---

As you can see, this is where I start running into a problem.  I am constantly running into a "no soundcard" message, even though my lspci output clearly shows that I have an on-board sound card.

"Make sure that all users needing access to the Sound Device can "Use audio devices" in the "User Privileges" tab of users-admin (System->Administration->Users and Groups)."

Second thing I tried.

"Test different "Sound Servers": Go to System > Preferences > Sound ("Multimedia Systems Selector" in earlier editions of Ubuntu). From there, you can test the different options. In some scenarios several different sound servers may be installed, and only one may work. This is probably the origin of the problem if you cannot play audio with xine or rhythmbox, but you can with xmms or helix/realplayer."

Tried it, didn't work.

"If you can get absolutely no sound and you have an onboard sound chip you can try to disable it in the BIOS. This solves the problem is some cases."

No settings in my BIOS for sound chips.

"If you have no sound and you have a regular sound card type "lsmod | grep snd" in the terminal and see if there is more than one card listed. It's possible that you have a motherboard sound chip that is interfering. Add it to the bottom of the blacklist file. For example, sudo nano /etc/modprobe.d/blacklist then add "blacklist snd_via82xx" to the bottom."

I only have a Mobo soundcard.  Output of command is nothing.

Since I have filed the bug report I have also tried to upgrade to the latest version of alsa, with no luck.

I did a fresh install of 8.04 Hardy, and the sound works perfectly on that, with no settings changed.  Is there really a change so drastic that my well supported card suddenly is no longer supported?  I know the drivers are all there, my sound system works, and my soundcard works.  It is most definitely a problem with ALSA 1.0.18, so is there a way to revert to the version used in 8.04 Hardy?

Revision history for this message

triksteerx (triksterx) wrote on 2009-08-30:

#3

Edit to the last post:

The output of lsmod | grep snd is not nothing. I got it mixed with one from earlier in the debugging. As far as I can tell, though, I only have one sound card.

triksterx@triksterx-desktop:~$ lsmod | grep snd
snd_ice1724 99836 0
snd_ice17xx_ak4xxx 11648 1 snd_ice1724
snd_ac97_codec 110880 1 snd_ice1724
ac97_bus 9856 1 snd_ac97_codec
snd_ak4xxx_adda 16384 2 snd_ice1724,snd_ice17xx_ak4xxx
snd_ak4114 16896 1 snd_ice1724
snd_pcm_oss 45984 0
snd_mixer_oss 22656 1 snd_pcm_oss
snd_pcm 82948 4 snd_ice1724,snd_ac97_codec,snd_ak4114,snd_pcm_oss
snd_page_alloc 17032 1 snd_pcm
snd_pt2258 12032 1 snd_ice1724
snd_i2c 13184 2 snd_ice1724,snd_pt2258
snd_seq_oss 39296 0
snd_seq_midi 14240 0
snd_rawmidi 29472 2 snd_ice1724,snd_seq_midi
snd_seq_midi_event 15232 2 snd_seq_oss,snd_seq_midi
snd_seq 57456 5 snd_seq_oss,snd_seq_midi,snd_seq_midi_event
snd_timer 29320 2 snd_pcm,snd_seq
snd_seq_device 15372 4 snd_seq_oss,snd_seq_midi,snd_rawmidi,snd_seq
snd 63524 14 snd_ice1724,snd_ac97_codec,snd_ak4xxx_adda,snd_ak4114,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_pt2258,snd_i2c,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
soundcore 15200 1 snd

Revision history for this message

triksteerx (triksterx) wrote on 2009-09-04:

#4

Download full text (9.2 KiB)

Okay, I take that there have been no more rplies to this because you still need more info. Well, lets start with my entire system:

triksterx@triksterx-desktop:~$ lspci -v
00:00.0 Host bridge: nVidia Corporation nForce3 250Gb Host Bridge (rev a1)
Subsystem: nVidia Corporation Device 0c11
Flags: bus master, 66MHz, fast devsel, latency 0
Memory at d8000000 (32-bit, prefetchable) [size=128M]
Capabilities: <access denied>
Kernel driver in use: agpgart-amd64
Kernel modules: amd64-agp

00:01.0 ISA bridge: nVidia Corporation nForce3 250Gb LPC Bridge (rev a2)
Subsystem: nVidia Corporation Device 0c11
Flags: bus master, 66MHz, fast devsel, latency 0

00:01.1 SMBus: nVidia Corporation nForce 250Gb PCI System Management (rev a1)
Subsystem: nVidia Corporation Device 0c11
Flags: 66MHz, fast devsel, IRQ 11
I/O ports at ec00 [size=32]
I/O ports at 4c00 [size=64]
I/O ports at 4c40 [size=64]
Capabilities: <access denied>
Kernel driver in use: nForce2_smbus
Kernel modules: i2c-nforce2

00:02.0 USB Controller: nVidia Corporation CK8S USB Controller (rev a1) (prog-if 10)
Subsystem: nVidia Corporation Device 0c11
Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 21
Memory at eb003000 (32-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: ohci_hcd

00:02.1 USB Controller: nVidia Corporation CK8S USB Controller (rev a1) (prog-if 10)
Subsystem: nVidia Corporation Device 0c11
Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 20
Memory at eb004000 (32-bit, non-prefetchable) [size=4K]
Capabilities: <access denied>
Kernel driver in use: ohci_hcd

00:02.2 USB Controller: nVidia Corporation nForce3 EHCI USB 2.0 Controller (rev a2) (prog-if 20)
Subsystem: nVidia Corporation Device 0c11
Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 22
Memory at eb005000 (32-bit, non-prefetchable) [size=256]
Capabilities: <access denied>
Kernel driver in use: ehci_hcd

00:08.0 IDE interface: nVidia Corporation CK8S Parallel ATA Controller (v2.5) (rev a2) (prog-if 8a [Master SecP PriP])
Subsystem: Device f0de:0c11
Flags: bus master, 66MHz, fast devsel, latency 0
[virtual] Memory at 000001f0 (32-bit, non-prefetchable) [disabled] [size=8]
[virtual] Memory at 000003f0 (type 3, non-prefetchable) [disabled] [size=1]
[virtual] Memory at 00000170 (32-bit, non-prefetchable) [disabled] [size=8]
[virtual] Memory at 00000370 (type 3, non-prefetchable) [disabled] [size=1]
I/O ports at f000 [size=16]
Capabilities: <access denied>
Kernel driver in use: pata_amd

00:0b.0 PCI bridge: nVidia Corporation nForce3 250Gb AGP Host to PCI Bridge (rev a2)
Flags: bus master, 66MHz, medium devsel, latency 16
Bus: primary=00, secondary=01, subordinate=01, sec-latency=10
Memory behind bridge: e8000000-e9ffffff
Prefetchable memory behind bridge: e0000000-e7ffffff
Kernel modules: shpchp

00:0e.0 PCI bridge: nVidia Corporation nForce3 250Gb PCI-to-PCI Bridge (rev a2)
Flags: bus master, 66MHz, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=128
I/O behind bridge: 0000a000-0000cfff
Memory behind bridge: ea000000-eaffffff
Prefetchable memory behind bridge: 40000000-400fffff
Kernel modules: sh...

Okay, I take that there have been no more rplies to this because you still need more info.  Well, lets start with my entire system:

triksterx@triksterx-desktop:~$ lspci -v
00:00.0 Host bridge: nVidia Corporation nForce3 250Gb Host Bridge (rev a1)
	Subsystem: nVidia Corporation Device 0c11
	Flags: bus master, 66MHz, fast devsel, latency 0
	Memory at d8000000 (32-bit, prefetchable) [size=128M]
	Capabilities: <access denied>
	Kernel driver in use: agpgart-amd64
	Kernel modules: amd64-agp

00:01.0 ISA bridge: nVidia Corporation nForce3 250Gb LPC Bridge (rev a2)
	Subsystem: nVidia Corporation Device 0c11
	Flags: bus master, 66MHz, fast devsel, latency 0

00:01.1 SMBus: nVidia Corporation nForce 250Gb PCI System Management (rev a1)
	Subsystem: nVidia Corporation Device 0c11
	Flags: 66MHz, fast devsel, IRQ 11
	I/O ports at ec00 [size=32]
	I/O ports at 4c00 [size=64]
	I/O ports at 4c40 [size=64]
	Capabilities: <access denied>
	Kernel driver in use: nForce2_smbus
	Kernel modules: i2c-nforce2

00:02.0 USB Controller: nVidia Corporation CK8S USB Controller (rev a1) (prog-if 10)
	Subsystem: nVidia Corporation Device 0c11
	Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 21
	Memory at eb003000 (32-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: ohci_hcd

00:02.1 USB Controller: nVidia Corporation CK8S USB Controller (rev a1) (prog-if 10)
	Subsystem: nVidia Corporation Device 0c11
	Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 20
	Memory at eb004000 (32-bit, non-prefetchable) [size=4K]
	Capabilities: <access denied>
	Kernel driver in use: ohci_hcd

00:02.2 USB Controller: nVidia Corporation nForce3 EHCI USB 2.0 Controller (rev a2) (prog-if 20)
	Subsystem: nVidia Corporation Device 0c11
	Flags: bus master, 66MHz, fast devsel, latency 0, IRQ 22
	Memory at eb005000 (32-bit, non-prefetchable) [size=256]
	Capabilities: <access denied>
	Kernel driver in use: ehci_hcd

00:08.0 IDE interface: nVidia Corporation CK8S Parallel ATA Controller (v2.5) (rev a2) (prog-if 8a [Master SecP PriP])
	Subsystem: Device f0de:0c11
	Flags: bus master, 66MHz, fast devsel, latency 0
	[virtual] Memory at 000001f0 (32-bit, non-prefetchable) [disabled] [size=8]
	[virtual] Memory at 000003f0 (type 3, non-prefetchable) [disabled] [size=1]
	[virtual] Memory at 00000170 (32-bit, non-prefetchable) [disabled] [size=8]
	[virtual] Memory at 00000370 (type 3, non-prefetchable) [disabled] [size=1]
	I/O ports at f000 [size=16]
	Capabilities: <access denied>
	Kernel driver in use: pata_amd

00:0b.0 PCI bridge: nVidia Corporation nForce3 250Gb AGP Host to PCI Bridge (rev a2)
	Flags: bus master, 66MHz, medium devsel, latency 16
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=10
	Memory behind bridge: e8000000-e9ffffff
	Prefetchable memory behind bridge: e0000000-e7ffffff
	Kernel modules: shpchp

00:0e.0 PCI bridge: nVidia Corporation nForce3 250Gb PCI-to-PCI Bridge (rev a2)
	Flags: bus master, 66MHz, fast devsel, latency 0
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=128
	I/O behind bridge: 0000a000-0000cfff
	Memory behind bridge: ea000000-eaffffff
	Prefetchable memory behind bridge: 40000000-400fffff
	Kernel modules: shpchp

00:18.0 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
	Flags: fast devsel
	Capabilities: <access denied>

00:18.1 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Address Map
	Flags: fast devsel

00:18.2 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] DRAM Controller
	Flags: fast devsel

00:18.3 Host bridge: Advanced Micro Devices [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
	Flags: fast devsel
	Kernel driver in use: k8temp
	Kernel modules: k8temp

01:00.0 VGA compatible controller: nVidia Corporation NV34 [GeForce FX 5200] (rev a1)
	Flags: bus master, 66MHz, medium devsel, latency 248, IRQ 16
	Memory at e8000000 (32-bit, non-prefetchable) [size=16M]
	Memory at e0000000 (32-bit, prefetchable) [size=128M]
	[virtual] Expansion ROM at e9000000 [disabled] [size=128K]
	Capabilities: <access denied>
	Kernel driver in use: nvidia
	Kernel modules: nvidia, nvidiafb

02:08.0 Ethernet controller: Atheros Communications Inc. Atheros AR5001X+ Wireless Network Adapter (rev 01)
	Subsystem: Askey Computer Corp. Device 7084
	Flags: bus master, medium devsel, latency 168, IRQ 18
	Memory at ea080000 (32-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: ath_pci
	Kernel modules: ath_pci, ath5k

02:0a.0 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 62)
	Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller
	Flags: bus master, medium devsel, latency 32, IRQ 16
	I/O ports at a000 [size=32]
	Capabilities: <access denied>
	Kernel driver in use: uhci_hcd

02:0a.1 USB Controller: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller (rev 62)
	Subsystem: VIA Technologies, Inc. VT82xxxxx UHCI USB 1.1 Controller
	Flags: bus master, medium devsel, latency 32, IRQ 17
	I/O ports at a400 [size=32]
	Capabilities: <access denied>
	Kernel driver in use: uhci_hcd

02:0a.2 USB Controller: VIA Technologies, Inc. USB 2.0 (rev 65) (prog-if 20)
	Subsystem: VIA Technologies, Inc. USB 2.0
	Flags: bus master, medium devsel, latency 32, IRQ 18
	Memory at ea0a1000 (32-bit, non-prefetchable) [size=256]
	Capabilities: <access denied>
	Kernel driver in use: ehci_hcd

02:0b.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306 Fire II IEEE 1394 OHCI Link Layer Controller (rev 46) (prog-if 10)
	Subsystem: VIA Technologies, Inc. VT6306 Fire II IEEE 1394 OHCI Link Layer Controller
	Flags: bus master, medium devsel, latency 32, IRQ 17
	Memory at ea0a2000 (32-bit, non-prefetchable) [size=2K]
	I/O ports at a800 [size=128]
	Capabilities: <access denied>
	Kernel driver in use: ohci1394
	Kernel modules: firewire-ohci, ohci1394

02:0c.0 RAID bus controller: Silicon Image, Inc. SiI 3114 [SATALink/SATARaid] Serial ATA Controller (rev 02)
	Subsystem: Silicon Image, Inc. Device 6114
	Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 18
	I/O ports at ac00 [size=8]
	I/O ports at b000 [size=4]
	I/O ports at b400 [size=8]
	I/O ports at b800 [size=4]
	I/O ports at bc00 [size=16]
	Memory at ea0a0000 (32-bit, non-prefetchable) [size=1K]
	[virtual] Expansion ROM at 40000000 [disabled] [size=512K]
	Capabilities: <access denied>
	Kernel driver in use: sata_sil

02:0d.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5788 Gigabit Ethernet (rev 03)
	Subsystem: Broadcom Corporation Device 969c
	Flags: bus master, 66MHz, medium devsel, latency 32, IRQ 19
	Memory at ea090000 (32-bit, non-prefetchable) [size=64K]
	Expansion ROM at <ignored> [disabled]
	Capabilities: <access denied>
	Kernel driver in use: tg3
	Kernel modules: tg3

02:0f.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)
	Flags: medium devsel, IRQ 17
	I/O ports at c000 [size=32]
	I/O ports at c400 [size=128]
	Capabilities: <access denied>
	Kernel modules: snd-ice1724

Now for the problem:

triksterx@triksterx-desktop:~$ aplay
ALSA lib confmisc.c:768:(parse_card) cannot find card '0'
ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_card_driver returned error: No such file or directory
ALSA lib confmisc.c:392:(snd_func_concat) error evaluating strings
ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_concat returned error: No such file or directory
ALSA lib confmisc.c:1251:(snd_func_refer) error evaluating name
ALSA lib conf.c:3513:(_snd_config_evaluate) function snd_func_refer returned error: No such file or directory
ALSA lib conf.c:3985:(snd_config_expand) Evaluate error: No such file or directory
ALSA lib pcm.c:2211:(snd_pcm_open_noupdate) Unknown PCM default
aplay: main:590: audio open error: No such file or directory

As you can see, there is a serious problem getting ALSA to detect my sound card.  I can not get any sound to play from my speakers at all. I have the system turned on.  All I get when I try to run a test sound is silence.  I get an error when I try to set sound playback in my sound properties to ALSA and play a sound:

audiotestsrc wave=sine freq=512 ! audioconvert ! audioresample ! gconfaudiosink: Could not open audio device for playback.

I have attempted to upgrade ALSA with no results.  I have purged and reinstalled ALSA with no results.  I have compiled the drivers for my sound card from source, with no results.  I have followed every tutorial I can find that even remotely resembles my problem, with no results.  It is not a problem with multiple sound cards.  I am only using my onboard sound card.  It is not a problem with BIOS settings, I have none for my sound card.  All cords are plugged in.  I have a seperate partition with 8.04 Hardy on it and sound works perfect on that.  It is what I have to boot into every time I want to listen to music on my computer.

It would be nice if you would make some attempt to help solve the problem, rather than send me to a useless basic troubleshooting guide any noob would have tried before posting a bug.  If you still don't have enough info, let me know what you need and I'll post it.  If I am totally screwed on this problem, let me know so I can look for another current OS that will support my card.  Any kind of feedback would be greatly appreciated.

Revision history for this message

Victor Vargas (kamus) wrote on 2009-09-04:

#5

Dear triksteerx, can you download this script http://www.alsa-project.org/alsa-info.sh and run with sudo powers, then please attach this output to your report.

Regards

Revision history for this message

triksteerx (triksterx) wrote on 2009-09-07:

#6

Here is the info. Thanks for the reply. It looks like I need to add a driver set to alsa for this to work. I have tried this once before, with no results. I am capable of doing it if I have instructions on what files to modify. If you could let me know where to find some I would like to try again.

name=root&type=33&description=/tmp/alsa-info.txt&expiry=&s=Submit+Post&content=
!!################################
!!ALSA Information Script v 0.4.58
!!################################

!!Script ran on: Mon Sep 7 21:47:54 UTC 2009

!!Linux Distribution
!!------------------

!!DMI Information
!!---------------

Manufacturer:
Product Name:

!!Kernel Information
!!------------------

Kernel release: 2.6.28-15-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: No

!!ALSA Version
!!------------

Driver version: 1.0.18
Library version: 1.0.20
Utilities version: 1.0.18

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

02:0f.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

02:0f.0 0401: 1412:1724 (rev 01)
Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2

!!Loaded sound module options
!!--------------------------

Here is the info.  Thanks for the reply.  It looks like I need to add a driver set to alsa for this to work.  I have tried this once before, with no results.  I am capable of doing it if I have instructions on what files to modify.  If you could let me know where to find some I would like to try again.

name=root&type=33&description=/tmp/alsa-info.txt&expiry=&s=Submit+Post&content=
!!################################
!!ALSA Information Script v 0.4.58
!!################################

!!Script ran on: Mon Sep  7 21:47:54 UTC 2009

!!Linux Distribution
!!------------------

!!DMI Information
!!---------------

Manufacturer:       
Product Name:

!!Kernel Information
!!------------------

Kernel release:    2.6.28-15-generic
Operating System:  GNU/Linux
Architecture:      i686
Processor:         unknown
SMP Enabled:       No

!!ALSA Version
!!------------

Driver version:     1.0.18
Library version:    1.0.20
Utilities version:  1.0.18

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

02:0f.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

02:0f.0 0401: 1412:1724 (rev 01)
	Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2

!!Loaded sound module options
!!--------------------------

Revision history for this message

triksteerx (triksterx) wrote on 2009-09-16:

#7

Okay, well, I fragged my install of 9.04 Jaunty last night trying to solve this problem on my own. I will no longer be needing help with this issue. It is overly clear that I will be getting no support what-so-ever from the community. I found it was actually easier to just add the features I Iiked about 9.04 Jaunty to 8.04 Hardy than to spend so much time trying to get help with the problem with 9.04, So that is what I did last night. Took me a couple hours to get the result in 8.04 that I have been trying for a month to get in 9.04.

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glenmo (q-launchpad-glenmo-com) wrote on 2009-10-18:

#8

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i'm gonna go ahead and pick this up from here. my information is the same as the op. i'm using a Chaintech 9cjs zenith mobo with Envy24-based sound. pentium 4, 3gigs of memory.

$ grep "^Codec\|^Vendor Id\|^Subsystem Id\|^Revision Id" /proc/asound/card*/*codec*{,/*} | grep -B2 -A1 $(lspci -nv | grep -A1 0403 | grep Subsystem | sed 's/://g' | awk '{ print $2 }')
grep: /proc/asound/card*/*codec*: No such file or directory
grep: /proc/asound/card*/*codec*/*: No such file or directory
Usage: grep [OPTION]... PATTERN [FILE]...
Try `grep --help' for more information.

$ cat /proc/asound/cards
--- no soundcards ---

here's what i got from the alsa script.

!!################################
!!ALSA Information Script v 0.4.58
!!################################

!!Script ran on: Sun Oct 18 03:03:28 UTC 2009

!!Linux Distribution
!!------------------

Ubuntu 9.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 9.04"

!!DMI Information
!!---------------

Manufacturer:
Product Name:

!!Kernel Information
!!------------------

Kernel release: 2.6.28-15-generic
Operating System: GNU/Linux
Architecture: i686
Processor: unknown
SMP Enabled: Yes

!!ALSA Version
!!------------

Driver version: 1.0.18
Library version: 1.0.18
Utilities version: 1.0.18

!!Loaded ALSA modules
!!-------------------

!!Sound Servers on this system
!!----------------------------

No sound servers found.

!!Soundcards recognised by ALSA
!!-----------------------------

--- no soundcards ---

!!PCI Soundcards installed in the system
!!--------------------------------------

03:02.0 Multimedia audio controller: VIA Technologies Inc. VT1720/24 [Envy24PT/HT] PCI Multi-Channel Audio Controller (rev 01)

!!Advanced information - PCI Vendor/Device/Susbsystem ID's
!!--------------------------------------------------------

03:02.0 0401: 1412:1724 (rev 01)
Control: I/O Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-

!!Modprobe options (Sound related)
!!--------------------------------

snd-atiixp-modem: index=-2
snd-intel8x0m: index=-2
snd-via82xx-modem: index=-2
snd-usb-audio: index=-2
snd-usb-us122l: index=-2
snd-usb-usx2y: index=-2
snd-usb-caiaq: index=-2
snd-cmipci: mpu_port=0x330 fm_port=0x388
snd-pcsp: index=-2

!!Loaded sound module options
!!--------------------------

!!ALSA Device nodes
!!-----------------

crw-rw---- 1 root audio 116, 1 Oct 17 21:24 /dev/snd/seq
crw-rw---- 1 root audio 116, 33 Oct 17 21:24 /dev/snd/timer

!!Aplay/Arecord output
!!------------

APLAY

aplay: device_list:217: no soundcards found...

ARECORD

arecord: device_list:217: no soundcards found...

!!Amixer output
!!-------------

!!Alsactl output
!!-------------

--startcollapse--
--endcollapse--

!!All Loaded Modules
!!------------------

Module
ppdev
bridge
stp
bnep
vboxnetflt
vboxdrv
video
output
input_polldev
lp
parport
snd_ice1724
snd_ice17xx_ak4xxx
snd_ac97_codec
ac97_bus
snd_ak4xxx_adda
snd_ak4114
snd_pcm_oss
snd_mixer_oss
snd_pcm
snd_page_alloc
snd_pt2258
snd_i2c
snd_seq_oss
snd_seq_midi
snd_rawmidi
snd_seq_midi_event
snd_seq
snd_timer
snd_seq_device
i82875p_edac
iTCO_wdt
iTCO_vendor...

tags:	added: kj-expired
Changed in linux (Ubuntu):
status:	Incomplete → Expired

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no sound on fresh install of 9.04 jaunty jackelope

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no sound on fresh install of 9.04 jaunty jackelope

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