crash on 'sharing' in Ubuntu One

[Chris B]

On attempting to 'share' a file in the web interface that has been uploaded by another computer, when 'Share' is clicked, the Ubuntu one item raises an error notification and later shows tooltip 'fatal error'.

$ cat .cache/ubuntuone/log/syncdaemon-exceptions.log.2009-08-20_21-32-46
2009-08-20 21:27:50,073 - ubuntuone.SyncDaemon.Main - ERROR - OAuth failed: [Failure instance: Traceback (failure with no frames): <class 'twisted.internet.error.ConnectionDone'>: Connection was closed cleanly.
]
2009-08-20 21:27:50,075 - ubuntuone.SyncDaemon.State - ERROR - START_CONNECTING --[SYS_OAUTH_ERROR]--> ERROR!!!
Traceback (most recent call last):
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/state.py", line 61, in handle_default
    next_state = self.state.next(event)
  File "/usr/lib/python2.6/dist-packages/ubuntuone/syncdaemon/states.py", line 75, in next
    % (self.name, event))
BadTransition: State START_CONNECTING can't handle the SYS_OAUTH_ERROR event
2009-08-20 21:27:50,079 - twisted - ERROR - Unhandled error in Deferred:
2009-08-20 21:27:50,079 - twisted - ERROR - Unhandled Error
Traceback (most recent call last):
Failure: twisted.internet.error.ConnectionDone: Connection was closed cleanly.

ProblemType: Bug
Architecture: amd64
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: ubuntuone-client 0.92.0+r163-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntuone-client
ThirdParty: True
Uname: Linux 2.6.28-15-generic x86_64
UnreportableReason: This is not a genuine Ubuntu package

[Chris B (billington-chris)]

.home.cbillington..cache.ubuntuone.log.syncdaemon.exceptions.log:

Architecture: amd64
CrashDB: ubuntuone
DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: ubuntuone-client 0.92.0+r163-0ubuntu1~ppa1~jaunty
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ThirdParty: True
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

[Rick McBride (rmcbride)]

Hi Chris,

We released an updated client in the last 24 hours. Are you still seeing this behavior with the new version installed and running?

[John Lenton (chipaca)]

On Fri, Aug 28, 2009 at 06:55:28PM -0000, Rick McBride wrote:
> Hi Chris,
>
> We released an updated client in the last 24 hours. Are you still seeing
> this behavior with the new version installed and running?

 yes, he will continue to see this.

 status inprogress
 assignee chipaca
 tag multiple-connections