Ubuntu
ubuntuone-client package

Ubuntu One asks a Default Password

Bug #414425 reported by Jaimeson on 2009-08-16

This bug report is a duplicate of: Bug #488413: NoAccessToken: SD crashes when no access token found. Edit Remove

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	ubuntuone-client (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: ubuntuone-client

When we run it, it asks a default password of my system, but I don't know which password it is asking about, because I type the default one that I had created before, but it doesn't work.

ProblemType: Bug
Architecture: i386
Date: Sun Aug 16 10:23:56 2009
DistroRelease: Ubuntu 9.10
Package: ubuntuone-client 0.92.0-0ubuntu1
PackageArchitecture: all
ProcEnviron:
LANGUAGE=pt_BR.UTF-8
LANG=pt_BR.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-5.24-generic
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-5-generic i686

Tags:

Revision history for this message

Jaimeson (nosemiaj) wrote on 2009-08-16:

.home.jaimeson..cache.ubuntuone.log.oauth.login.log.txt Edit (14.6 KiB, text/plain; charset="utf-8")
.home.jaimeson..cache.ubuntuone.log.syncdaemon.exceptions.log.txt Edit (1.8 KiB, text/plain; charset="utf-8")
.home.jaimeson..cache.ubuntuone.log.syncdaemon.log.txt Edit (29.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.7 KiB, text/plain; charset="utf-8")
UbuntuoneClientPackages.txt Edit (211 bytes, text/plain; charset="utf-8")

Revision history for this message

Mark G. Saye (markgsaye) wrote on 2009-10-09:

Jaimeson, thanks for your bug report. Please could you upgrade your ubuntuone packages, and let us know if this is still causing problems for you? There have been many changes lately, particularly with authentication, so this problem may have already been fixed. If it is still an issue, please could you describe exactly the sequence of events, and the exact text of the password prompt? This will help us identify where and why it is asking for a password. Thanks.

Changed in ubuntuone-client (Ubuntu):
status:	New → Incomplete

Revision history for this message

Walter Clozet (wangcou) wrote on 2009-11-20:

i met the same thing, and finally i got the password, its not the one for my user account, but i cant remember where i set it.

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-11-20:

I'm assuming Walter and Jaimeson are referring to the keyring password prompt? If so, you can reset this password by renaming your keyring and setting it up again:

1) Applications->Accessories->Terminal, then run:
sudo mv ~/.gnome2/keyrings/login.keyring ~/.gnome2/keyrings/login.keyring.old

2) Logout of Ubuntu or restart

3) When you login to Ubuntu and Ubuntu One is started, you should get a prompt to set your keyring password

Thank you,

Joshua

Revision history for this message

Joshua Hoover (joshuahoover) wrote on 2009-12-15:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.