UbuntuOne fails to connect

[Beuk]

Binary package hint: ubuntuone-client

I provided UbuntuOne with a correct login and password from launchpad and it still fails to connect.

ProblemType: Bug
Architecture: i386
Date: Fri Aug 14 17:35:14 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: ubuntuone-client 0.92.0-0ubuntu1
PackageArchitecture: all
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-5.24-genUser Name
SourcePackage: ubuntuone-client
Uname: Linux 2.6.31-5-generic i686

[Steven Myers (stevenmyers)]

This bug is not allowing me to connect at all, just lets you click it but nothing happens.

[vaughn (vaughngrisham)]

I'm also seeing this on 9.04 64-bit

[Wade Pedersen (wmpedersen)]

I would also like to report this problem when trying to use the connect button in my Ubuntu One folder.

[dobey (dobey)]

From the original report logs, it looks like the original reporter did not click on "Add this computer" after logging in. Beyond that, there isn't enough information to determine if the problem is something else.

[kai_en (kaien13)]

I am using the ubuntu 9.10. Ubuntu One came together with the fresh installation. However upon logging in, it claims that I am using a newer version of the client and incompatible with the server. I am absolutely puzzled what happened.

Right now I still fail to connect though the message didn't appear anymore.

[newmaniax (newmaniax)]

I've added my pc from the ubuntu one page, but it still fails to connect. No idea why. Firestarter I do not believe is the problem.

[Jaime Pereira (jaimepereira)]

I found a solution to this problem here: https://answers.edge.launchpad.net/ubuntuone-client/+faq/835

[Joshua Hoover (joshuahoover)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 488413, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

We have a fix you can try in our beta PPA. If you follow the steps in the following FAQ you should be able to try out this new fix: https://answers.edge.launchpad.net/ubuntuone-client/+faq/836 If you are already using the beta PPA, then please check for and install the latest updates via Update Manager and then restart Ubuntu One.