Empathy frequent disconnects from jabber servers

[Guy Van Sanden]

Binary package hint: telepathy-gabble

I have Empathy connected to several jabber servers (1 personal, one for work and gtalk).

It experiences frequent disconnects to all of these servers at random intervals (not simultaneous). Nothing but network error is shown in the GUI.

I can replicate this error on several machines, both wired and wireless.
The disconnects are very brief (about 1-2 seconds).

ProblemType: Bug
Architecture: i386
Date: Thu Aug 13 11:13:38 2009
DistroRelease: Ubuntu 9.10
LiveMediaBuild: Ubuntu 9.10 "Karmic Koala" - Alpha i386 (20090722.2)
NonfreeKernelModules: nvidia
Package: telepathy-gabble 0.7.31-1
ProcEnviron:
 LANGUAGE=en_DK.UTF-8
 LANG=en_DK.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-3.19-generic
SourcePackage: telepathy-gabble
Uname: Linux 2.6.31-3-generic i686

[Achim (ach1m)]

I also have the same problem if I take a look at dmesg I see the following message.

[ 275.061396] telepathy-gabbl[13722]: segfault at 0 ip 000000000045058b sp 00007fff1319c2f0 error 4 in telepathy-gabble[400000+b8000]

[Simone Malacarne (s-malacarne)]

i can confirm this in ubuntu 9.10 beta 64bit. In my dmesg i see the same error:
telepathy-gabbl[2830]: segfault at 0 ip 000000000045058b sp 00007fff56a0d0f0 error 4 in telepathy-gabble[400000+b8000]

[Achim (ach1m)]

Changelog

telepathy-gabble (0.8.5-1) unstable; urgency=low

  * New upstream release

 -- Guillaume Desmottes < e-mail hidden> Sun, 04 Oct 2009 17:03:14 +0100

Please reopen if the problem still exists for you.

[Tarun Kumar (tarun-izap)]

I am still getting this problem in ubuntu 9.10 stable i386 Arch. Empathy 2.28.1.1-0ubuntu1

[Achim (ach1m)]

Tarun Kumar,

do you see the same error message in dmesg?
Maybe it is a problem with your jabber server, can you try another one and see if the problem persists?
If you get a different error message, you should fill a new bug report.

Regards
Achim