Add attachment button does not work with GoDaddy Webmail

Bug #412950 reported by AnthonyC
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

In firefox for linux and windows, there is a button in Godaddy's Webmail that will let you add a file attachment to an email that you are composing. That button does not work in FF for windows or linux. However, it works flawlessly in IE and I believe Google Chrome for Windows. I am not at my windows machine right now so I can't verify. I also believe the button does not work in FF 3.5 for Windows.

I have included a screenshot. You can contact godaddy support at <email address hidden>.

You can see in the screenshot that the mouse should have changed to the pointing hand to indicate that the button is clickable like a web link, however, the pointer just stays like a normal pointer making it unclickable.

Thanks, Anthony

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: firefox-3.0 3.0.13+nobinonly-0ubuntu0.9.04.1
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.29-1-netbook i686

Revision history for this message
AnthonyC (capone) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Could you please highlight the button, right-click, select View Selected Source and attach the highlighted portion as an attachment? It depends on the HTML and CSS coding whether or not a link shows up with a hand over it.

Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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