Sunbird will not uninstall via Add/Remove Applications

Bug #411085 reported by rusivi2
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-app-install (Ubuntu)
Invalid
Undecided
Unassigned
Nominated for Lucid by rusivi2

Bug Description

Binary package hint: yelp

User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.13)
Gecko/2009080315 Ubuntu/9.04 (jaunty) Firefox/3.0.13
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.18pre)
Gecko/20090408 Ubuntu/9.04 (jaunty) Sunbird/0.9

After a fresh install of Ubuntu 9.04, installed Sunbird via Add/Remote
Programs. Then attempted to open calendar file that was exported from a Vista
Business 32x native install. After opening calendar file the calendar became
corrupt and prevented me from adding new calendars.

Attempted Sunbird uninstall using Add/Remove Applications to remove Sunbird but the
following dialog box text appears:

"Cannot remove 'sunbird' One or more applications depend on sunbird. To remove
sunbird and the dependent applications, use the Synaptic package manager."

Restarted the OS, then tried Add/Remove Programs again and got the same prompt.

Performed library dependency check for sunbird via ldd (output below):

ldd /usr/lib/sunbird/sunbird-bin
    linux-gate.so.1 => (0xb800a000)
    libmozjs.so => not found
    libxpcom.so => not found
    libxpcom_core.so => not found
    libplds4.so => /usr/lib/libplds4.so (0xb7ff5000)
    libplc4.so => /usr/lib/libplc4.so (0xb7ff0000)
    libnspr4.so => /usr/lib/libnspr4.so (0xb7fba000)
    libpthread.so.0 => /lib/tls/i686/cmov/libpthread.so.0 (0xb7fa1000)
    libdl.so.2 => /lib/tls/i686/cmov/libdl.so.2 (0xb7f9c000)
    libgtk-x11-2.0.so.0 => /usr/lib/libgtk-x11-2.0.so.0 (0xb7beb000)
    libgdk-x11-2.0.so.0 => /usr/lib/libgdk-x11-2.0.so.0 (0xb7b5e000)
    libatk-1.0.so.0 => /usr/lib/libatk-1.0.so.0 (0xb7b43000)
    libpangoft2-1.0.so.0 => /usr/lib/libpangoft2-1.0.so.0 (0xb7b1a000)
    libgdk_pixbuf-2.0.so.0 => /usr/lib/libgdk_pixbuf-2.0.so.0 (0xb7aff000)
    libpangocairo-1.0.so.0 => /usr/lib/libpangocairo-1.0.so.0 (0xb7af3000)
    libgio-2.0.so.0 => /usr/lib/libgio-2.0.so.0 (0xb7a85000)
    libcairo.so.2 => /usr/lib/libcairo.so.2 (0xb7a0b000)
    libpango-1.0.so.0 => /usr/lib/libpango-1.0.so.0 (0xb79c8000)
    libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0xb7950000)
    libfontconfig.so.1 => /usr/lib/libfontconfig.so.1 (0xb7923000)
    libgobject-2.0.so.0 => /usr/lib/libgobject-2.0.so.0 (0xb78e5000)
    libgmodule-2.0.so.0 => /usr/lib/libgmodule-2.0.so.0 (0xb78e0000)
    libglib-2.0.so.0 => /usr/lib/libglib-2.0.so.0 (0xb7828000)
    libX11.so.6 => /usr/lib/libX11.so.6 (0xb7738000)
    libgthread-2.0.so.0 => /usr/lib/libgthread-2.0.so.0 (0xb7732000)
    libm.so.6 => /lib/tls/i686/cmov/libm.so.6 (0xb770c000)
    libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0xb761d000)
    libgcc_s.so.1 => /lib/libgcc_s.so.1 (0xb760e000)
    libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0xb74ab000)
    /lib/ld-linux.so.2 (0xb800b000)
    libXext.so.6 => /usr/lib/libXext.so.6 (0xb749a000)
    libXrender.so.1 => /usr/lib/libXrender.so.1 (0xb7490000)
    libXinerama.so.1 => /usr/lib/libXinerama.so.1 (0xb748d000)
    libXi.so.6 => /usr/lib/libXi.so.6 (0xb7483000)
    libXrandr.so.2 => /usr/lib/libXrandr.so.2 (0xb747b000)
    libXcursor.so.1 => /usr/lib/libXcursor.so.1 (0xb7471000)
    libXcomposite.so.1 => /usr/lib/libXcomposite.so.1 (0xb746d000)
    libXdamage.so.1 => /usr/lib/libXdamage.so.1 (0xb746a000)
    libXfixes.so.3 => /usr/lib/libXfixes.so.3 (0xb7465000)
    libz.so.1 => /lib/libz.so.1 (0xb744f000)
    libpcre.so.3 => /lib/libpcre.so.3 (0xb741c000)
    libselinux.so.1 => /lib/libselinux.so.1 (0xb7402000)
    libpixman-1.so.0 => /usr/lib/libpixman-1.so.0 (0xb73bf000)
    libdirectfb-1.0.so.0 => /usr/lib/libdirectfb-1.0.so.0 (0xb7359000)
    libfusion-1.0.so.0 => /usr/lib/libfusion-1.0.so.0 (0xb7350000)
    libdirect-1.0.so.0 => /usr/lib/libdirect-1.0.so.0 (0xb733a000)
    libpng12.so.0 => /usr/lib/libpng12.so.0 (0xb7314000)
    libxcb-render-util.so.0 => /usr/lib/libxcb-render-util.so.0 (0xb730f000)
    libxcb-render.so.0 => /usr/lib/libxcb-render.so.0 (0xb7307000)
    libxcb.so.1 => /usr/lib/libxcb.so.1 (0xb72ed000)
    libexpat.so.1 => /usr/lib/libexpat.so.1 (0xb72c5000)
    librt.so.1 => /lib/tls/i686/cmov/librt.so.1 (0xb72bc000)
    libXau.so.6 => /usr/lib/libXau.so.6 (0xb72b8000)
    libXdmcp.so.6 => /usr/lib/libXdmcp.so.6 (0xb72b3000)

Output of about:buildconfig:

about:buildconfig

Build platform
target
i686-pc-linux-gnu

Build tools
Compiler Version Compiler flags
cc gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) -Wall -W -Wno-unused -Wpointer-arith -Wcast-align -W -Wno-long-long -pedantic -g -fno-strict-aliasing -pthread -pipe
g++ gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) -fno-rtti -fno-exceptions -Wall -Wconversion -Wpointer-arith -Woverloaded-virtual -Wsynth -Wno-ctor-dtor-privacy -Wno-non-virtual-dtor -Wcast-align -Wno-long-long -pedantic -g -fno-strict-aliasing -fshort-wchar -pthread -pipe

Configure arguments
--build=i486-linux-gnu --prefix=/usr '--includedir=${prefix}/include' '--mandir=${prefix}/share/man' '--infodir=${prefix}/share/info' --sysconfdir=/etc --localstatedir=/var '--libexecdir=${prefix}/lib/xulrunner-1.9' --disable-maintainer-mode --disable-dependency-tracking --srcdir=. --enable-system-cairo --enable-system-sqlite --with-system-nspr --with-system-nss --enable-application=xulrunner --enable-extensions=xml-rpc,venkman,inspector,gnomevfs,cview,tasks,reporter,python/xpcom --enable-webservices --enable-safe-browsing --with-default-mozilla-five-home=/usr/lib/xulrunner-1.9.0.13 --enable-startup-notification --with-user-appdir=.mozilla --without-system-jpeg --with-system-zlib=/usr --with-system-bz2=/usr --enable-system-hunspell --disable-javaxpcom --disable-crashreporter --disable-elf-dynstr-gc --disable-installer --disable-strip --disable-strip-libs --disable-install-strip --disable-tests --disable-mochitest --disable-updater --enable-optimize --with-distribution-id=com.ubuntu

Posted this information on Bugzilla under Sunbird at:

https://bugzilla.mozilla.org/show_bug.cgi?id=509320

First responder stated:

"This looks more like an issue with ubuntu's package system/dependencies? Please
file the bug on ubuntu's issue tracker."

Bug closed and named invalid on Bugzilla.

1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> About Ubuntu.

sudo lsb_release -rd
Description: Ubuntu 9.04
Release: 9.04

2) The version of the package you are using, via 'apt-cache policy packagename' or by checking in Synaptic.

sudo apt-cache policy sunbird
sunbird:
  Installed: 0.9+nobinonly-0ubuntu2
  Candidate: 0.9+nobinonly-0ubuntu2
  Version table:
 *** 0.9+nobinonly-0ubuntu2 0
        500 http://us.archive.ubuntu.com jaunty/universe Packages
        100 /var/lib/dpkg/status

3) What you expected to happen

I expected the program to uninstall without error prompt.

4) What happened instead

The following dialog box text appears:

"Cannot remove 'sunbird' One or more applications depend on sunbird. To remove
sunbird and the dependent applications, use the Synaptic package manager."

As well, the program does not uninstall, even after restart.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/yelp
NonfreeKernelModules: wl
Package: yelp 2.25.1-0ubuntu5
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: yelp
Uname: Linux 2.6.28-14-generic i686

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :
affects: yelp (Ubuntu) → ubuntu
Revision history for this message
Brian Murray (brian-murray) wrote :

Did you try using the application synaptic to remove the package as suggested? I'm curious to know whether or not this will resolve the issue. Thanks in advance!

affects: ubuntu → gnome-app-install (Ubuntu)
Changed in gnome-app-install (Ubuntu):
status: New → Incomplete
Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Trying to remove via Synaptic was not tried for the suggestion was not known to me and a fresh Ubuntu OS has been installed over the problem.

Where can I find information about the suggestion?

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Please disregard my comments about the suggestion location.

Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

Fix is install KOrganizer

Changed in gnome-app-install (Ubuntu):
status: Incomplete → Fix Committed
Revision history for this message
Brian Murray (brian-murray) wrote :

That is a not a fix but a work around.

Changed in gnome-app-install (Ubuntu):
status: Fix Committed → Incomplete
Revision history for this message
rusivi2 (rusivi2-deactivatedaccount) wrote :

This bug was a user error, not a program error. I deleted the Vista created calendar long ago. This bug is considered closed.

Changed in gnome-app-install (Ubuntu):
status: Incomplete → Invalid
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