Can't upgrade FireFox to 3.5 using normal methods

[ShackleBolt]

Binary package hint: firefox-3.0

Ubuntu 8.04 LTS
Firefox 3.0.12
I expected to be able to upgrade to Firefox 3.5 via the normal update tool.
The update tool menu item is greyed out.

ProblemType: Bug
Architecture: i386
Date: Tue Aug 4 20:56:21 2009
DistroRelease: Ubuntu 8.04
Package: firefox-3.0 3.0.12+build1+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.24-24-386 i686

[Micah Gersten (micahg)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.