cups fails to print using Custom Q1 receipt printer

Bug #406807 reported by Ben Andersen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: cups

When printing the test page I just get a 31 cm long white piece of the paper roll as output.

I'm using Ububtu 9.04 with all the latest updates and a beta driver for the printer which I got from custom.biz

I think it's very important to get POS hardware working with Ubuntu as it has a big potentially to increase the use of Ubuntu in business critical applications. And this printer is very good priced and has an attractive design!

Tags: pos
Revision history for this message
Ben Andersen (ben72) wrote :
description: updated
Revision history for this message
Ben Andersen (ben72) wrote :
Revision history for this message
Ben Andersen (ben72) wrote :

This bug can be closed. The problem was that the paper was loaded in the incorrect way! It should be loaded the opposite way compared to for instance Star TSP-654..

Ben Andersen (ben72)
Changed in cups (Ubuntu):
status: New → Invalid
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